Custom Software Development Services

Custom software development services - ScienceSoft

Custom software development is a way to get a competitive advantage in the market due to the superior functionality a custom solution provides. With 32 years in IT, ScienceSoft offers custom software development services to plan and deliver tailored quality software reliably and promptly.

Corporate & Interorganizational Software Systems

We build software that automates enterprise-wide processes and covers interdepartmental information flows, and may also include transactions with customers, vendors and partners.

Examples: ERP, operations management software, SCM, EAM, MES, POS, claims processing software, HCM/HRM.

Departmental Software

We build software with features that are unmet by mass-market commercial or free software to cover the needs of a particular department within your organization.

Examples: CRM, inventory management, financial management software, RIS, PACS.

Software for a Specific Business Function

We build software that fully covers business-unique and industry-specific functions, thus it doesn’t need time-consuming and complicated customization as is the case with market-available software products.

Examples: price management software, clinical decision support app, specialized accounting/treasury management software, invoicing and billing software.

Customer Self-service Apps

We build applications that help your organization deliver tailored customer experiences to win the market competition.

Examples: mobile banking apps, patient portals, shopping apps.


  • Enterprise resource planning (ERP)
  • Supply chain management (SCM)
  • Operations management software
  • Business process management
  • Enterprise asset management (EAM)
  • Human resource management (HRM) / human capital management (HCM)
  • Business intelligence (BI) systems


  • Manufacturing execution system (MES)
  • Product life-cycle management (PLM) software
  • Connected vehicle system
  • Procurement platforms
  • Spare parts management system
  • Inventory management software


  • Electronic health records (EHR) systems / Electronic medical records (EMR) systems
  • Healthcare revenue cycle management
  • Tax invoicing system


  • Ecommerce solutions
  • Point of sale (POS) software

Other industries

  • Insurance: Claims processing software
  • Professional services: Income tax calculation systems, talent acquisition workflow management
  • Telecoms: Billing systems
  • Aviation: Ramp resource management software

Our Recent Project: Operations Management Software for a Manufacturer of Phyto-based Pharmaceuticals

In brief

  • We built customer registration and customer document (prescriptions, insurance, etc.) management software, integrated them with each other and an ecommerce solution to replace paper-based registration processing.
  • We built an order management system and integrated it with the ecommerce solution to centralize order, sales, and supply information.
  • We built and integrated a warehouse management tool to automate the control over available medicinal plants.


  • Significantly reduced manual effort for document collection and processing.
  • Less additional resources required to manage customer data while it amasses.
  • Significantly reduced order fulfillment delays and errors.
  • More efficient decision-making due to the ability to track the supply and plan the manufacture accurately.

Enterprise resource & process management

  • Project & task management
  • Resource & workload management
  • HR and talent management
  • Sales & marketing automation
  • Risk management
  • Compliance management
  • Document management

Customer-centered software

Financial management & accounting

  • Budgeting and planning
  • Invoicing and billing
  • Cash management
  • Revenue management
  • Expense management
  • Financial audit
  • Bookkeeping

Knowledge & productivity

  • Learning & training systems
  • Knowledge management
  • Personal productivity & digital workplace
  • Employee monitoring
  • Content management & DAM
  • Collaboration & intranets

Supply chain management

  • Inventory management and optimization
  • Order management
  • Warehouse management
  • Vendor management
  • Delivery management


Emergency & security

  • Emergency response, incident management
  • Information security
  • Secure communicators and messengers
  • Secure videoconferencing
  • Video surveillance

Connected and smart

Their [ScienceSoft's] work will help us achieve a higher level of communication with our diverse workforce by creating a repository of information, communication and event management tools. We have already seen an increase in event participation and use of the tools built into the site which allow the employees to have a greater part in self-managing their needs.

Denise Yarian, People and Culture Manager, Autosoft

Software Consulting

Our subject-matter experts will assess your needs and come up with possible custom software solutions. They’ll advise on techs and architecture design, as well as provide a rough estimation of time and costs.

End-to-end Software Development

We will support you through the full software development cycle – from initial needs analysis to the implementation and adoption of the new software solution.

Legacy Software Modernization

To help you get more agility and efficiency, we can re-code or re-architect your legacy solutions with modern techs and architectural patterns, migrate them to the cloud, extend their reach and functionality, and more.

Related Services


API development

Continuous support

  • Custom software development company with 32 years of experience.
  • Full-cycle software development.
  • Over 700 employees on board, and the partner network of 5 companies with 700 employees.
  • 3,052 success stories (including projects for Walmart, eBay, NASA JPL, PerkinElmer, Baxter, IBM, Orange, BBC, MTV).
  • 76% of the revenue comes from 1+ year-long customers.
  • 8 Gold Microsoft competencies and Silver Oracle partnership competencies; Microsoft Cloud Computing Partner Program member and AWS Select Consulting Partner.
  • Featured in Forrester’s 2018 Now Tech overview as a recommended custom software provider.
  • BBB Accredited Business.
  • Mature quality management system confirmed by the ISO 9001 certificate that allows implementing projects in full alignment with the customers' quality, time, and budget expectations.
  • Guaranteed security of the customers’ data we access proved by ISO 27001 certificate.

Our first project with ScienceSoft involved development of custom trade promotion solution. The task was accomplished in a highly productive and efficient way, and marked the start of successful and mutually beneficial cooperation between Leo Burnett and ScienceSoft. We appreciate their proactive approach and ability to suggest improvements to a prospective solution on both architectural and business levels.

Mikhail Anfimau, Senior Solution Architect, Leo Burnett Worldwide

Leo Burnett - ScienceSoft testimonial

Our Hallmark Custom application Development Projects

Inventory Management Software for Herbal Medicine Manufacturer

Built in just 3 weeks, the solution monitors the herbs stock at the stages of harvesting, internal packaging and storing, automatically extracts the info from the electronic scale, and generates PDF barcodes and inventory reports.

Well Log Data Tracking Software

Well Log Data Tracking Software

The solution allows specifying various parameters of the well development workflow; assigning tasks to team members; tracking the tasks and notifying relevant parties about specific events.

Care Team Coordination Web Application for 120+ Caregivers

Care Team Coordination Web Application for 120+ Caregivers

The solution allows assigning care team members to each patient and notifying the selected members about the specific patient events in line with the RACI matrix.

Trade Marketing Planning Software for 82,000-Staff FMCG Company

Trade Marketing Planning Software for 82,000-Staff FMCG Company

The system consists of two applications – field planning tool and market integrated platform, and allows creating trade marketing plans within a certain geographical area.

Online and Mobile Banking Software for an Asian Bank with 3+ mln Customers

Online and Mobile Banking Software for an Asian Bank with 3+ mln Customers

The solution supports money transfers using a unique generated code, split payments, setting up card spending limits, creating virtual cards and more.

Field Audit Mobile App for Burger King, KFC and Friday’s

Field Audit Mobile App for Burger King, KFC and Friday’s

The tool allows assessing the efficiency of each location with customizable checklists on hygiene, health and safety of food, response time and more.

Data Analytics Platform for a US Telecom Company Operating in 18 States

Data Analytics Platform for a US Telecom Company Operating in 18 States

The solution helps to measure the engagement, identifies the preferences of a particular user, spots trends in the users’ behavior, predicts user behavior, invoice advertisers, and more.

Employee Performance Management Software for a US Telecom Provider

Employee Performance Management Software for a US Telecom Provider

The system contains questionnaires for employee assessment, forms to set performance goals, and performance improvement plans for managers.

Online Bond Portfolio Management Software for a Financial News Agency

Online Bond Portfolio Management Software for a Financial News Agency

The solution allows financial and investment professionals to track their activities with bonds and acquire reports.

Migration of Enterprise Management Software for a US Provider of Medical Imaging Services

Migration of Enterprise Management Software for a US Provider of Medical Imaging Services

The team converted the legacy system from PHP and Flash to Java and JavaScript, as well as improved performance via optimization of algorithms and database queries.

Cost of Custom Software Development

The cost of custom software development depends on your project’s scale and complexity shaped by multiple factors, such as:

  • Software type and a number of platforms supported (web, mobile, desktop).
  • Number and complexity of software features.
  • Custom software design uniqueness and complexity.
  • Number and complexity of integrations with other software systems.
  • Infrastructure requirements (availability, performance, security, latent capacity and scalability).

We will be pleased to provide an estimate for your project.

Request my estimate

Custom vs off-the-shelf software: What's the difference?

Off-the-shelf software:

  • Lower costs in the short run
  • No or little time is needed to start using software
  • Large solutions with the “one-size-fits-all” feature set
  • Scheduled, standard updates
  • Limited integrations with other systems
  • Predictable price

Bespoke software:

  • Lower costs in the long run
  • Needs time to develop (3-6 months, 6-12 months, and more)
  • Lean solutions with tailored feature set
  • Unlimited scalability
  • On-demand evolution and new feature delivery
  • Freedom to integrate with any other systems (your legacy software, third-party systems)
  • Can become a unique competitive advantage
  • Can be productized


We employ our hands-on experience in cutting-edge technologies to help our customers get the most of modern tech capabilities and stay ahead of the competition.


Our software engineers employ the proven combination of the latest and classic trusted technologies, having the following technology stack as the basis:

Back end

Click on the technology to learn about our capabilities in it.

Front end

Click on the technology to learn about our capabilities in it.


Click on the technology to learn about our capabilities in it.


Click on the technology to learn about our capabilities in it.

Databases / data storages


Microsoft SQL Server


Apache NiFi

Cloud databases, warehouses and storage


Amazon S3
Amazon DocumentDB
Amazon Relational Database Service
Amazon ElastiCache


Azure Data Lake
Azure Blob Storage
Azure SQL Database

Google Cloud Platform

Google Cloud SQL
Google Cloud Datastore

Big data

Click on the technology to learn about our capabilities in it.


Click on the platform to learn about our capabilities in it.


Red Hat OpenShift
Apache Mesos
HashiCorp Terraform
HashiCorp Packer
AWS Developer Tools
Azure DevOps
Google Developer Tools
GitLab CI/CD

FAQ on Custom Application Development Services

Answered by Boris Shiklo, Chief Technology Officer at ScienceSoft

What engagement models does ScienceSoft offer?

We offer full process outsourcing, dedicated team, and staff augmentation. The outsourcing model choice depends on the nature of customer needs (improve the development process or fill specific skill gaps) and the desired level of project control.

One more question

What development methodologies does ScienceSoft use?

We commonly use Agile (Scrum, Kanban, XP) to enable fast releases and easy changes. In case accurately predictable budgets/timelines or adherence to industry regulations are in demand, we employ Waterfall. And we offer the Iterative model when a customer wants both project flexibility and predictability.


We Deliver with Speed, Quality and Agility

The success of our software comes from:

  • A dedicated PM for each project who organizes the work for the benefit of transparency and visibility, coordinates communication with your in-house team and third parties, continuously re-evaluates requirements and manages risks.
  • Effective collaboration with project stakeholders.
  • All-round requirements analysis and management 

Learn what comprehensive requirements management includes

Requirements Analysis & Management

To a large extent, the success of custom software development depends on the right understanding of the business problem it is aimed to solve. Thus, solid requirements management is at the core of custom software development. This process usually includes:

  1. Investigation of a business situation, analysis of project stakeholders.
  2. Understanding user tasks and goals and business objectives.
  3. Understanding the environment software will be used in.
  4. Functional and non-functional needs elicitation.
  5. Requirements modeling, detailing, agreement, prioritization, and documenting.
  6. Conflicting requirements resolution.
  7. Assessing the feasibility of a software solution, identification and evaluation of alternatives.


  • Focus on quality at every stage of software development life cycle.
  • Clean and stable code; future-proof architecture (mobile-, integration-, cloud-ready; SOA, microservices-based, etc.).
  • Rapid prototyping, fast delivery of first version and iterative development further.
  • Lean UX design.
  • Development in a view of undemanding support and smooth evolution.
  • Mature DevOps culture, strong background in containerized environments, cloud computing, continuous integration (CI) and continuous delivery (CD).