Custom Software Development Services
Custom software development is a way to get a competitive advantage in the market due to the superior functionality a custom solution provides. With 32 years in IT, ScienceSoft offers custom software development services to plan and deliver tailored quality software reliably and promptly.
Corporate & Interorganizational Software Systems
We build software that automates enterprise-wide processes and covers interdepartmental information flows, and may also include transactions with customers, vendors and partners.
Examples: ERP, operations management software, SCM, EAM, MES, POS, claims processing software, HCM/HRM.
Departmental Software
We build software with features that are unmet by mass-market commercial or free software to cover the needs of a particular department within your organization.
Examples: CRM, inventory management, financial management software, RIS, PACS.
Software for a Specific Business Function
We build software that fully covers business-unique and industry-specific functions, thus it doesn’t need time-consuming and complicated customization as is the case with market-available software products.
Examples: price management software, clinical decision support app, specialized accounting/treasury management software, invoicing and billing software.
Customer Self-service Apps
We build applications that help your organization deliver tailored customer experiences to win the market competition.
Examples: mobile banking apps, patient portals, shopping apps.
Cross-industry
- Enterprise resource planning (ERP)
- Supply chain management (SCM)
- Operations management software
- Business process management
- Enterprise asset management (EAM)
- Human resource management (HRM) / human capital management (HCM)
- Business intelligence (BI) systems
Manufacturing
- Manufacturing execution system (MES)
- Product life-cycle management (PLM) software
- Connected vehicle system
- Procurement platforms
- Spare parts management system
- Inventory management software
Healthcare
- Electronic health records (EHR) systems / Electronic medical records (EMR) systems
- Healthcare revenue cycle management
- Tax invoicing system
Retail
- Ecommerce solutions
- Point of sale (POS) software
Other industries
- Insurance: Claims processing software
- Professional services: Income tax calculation systems, talent acquisition workflow management
- Telecoms: Billing systems
- Aviation: Ramp resource management software
Our Recent Project: Operations Management Software for a Manufacturer of Phyto-Based Pharmaceuticals
In brief
- We built customer registration and customer document (prescriptions, insurance, etc.) management software, integrated them with each other and an ecommerce solution to replace paper-based registration processing.
- We built an order management system and integrated it with the ecommerce solution to centralize order, sales, and supply information.
- We built and integrated a warehouse management tool to automate the control over available medicinal plants.
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Outcomes
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Enterprise resource & process management
- Project & task management
- Resource & workload management
- HR and talent management
- Sales & marketing automation
- Risk management
- Compliance management
- Document management
Customer-centered software
- Customer service, incl. call center & self-service
- CRM
- Customer analytics
- Customer portals
- Advertising & digital signage
- Chatbots
- Ecommerce
- Client apps (e.g. mobile banking, shopping apps)
Financial management & accounting
- Budgeting and planning
- Invoicing and billing
- Cash management
- Revenue management
- Expense management
- Financial audit
- Bookkeeping
Knowledge & productivity
- Learning & training systems
- Knowledge management
- Personal productivity & digital workplace
- Employee monitoring
- Content management & DAM
- Collaboration & intranets
Supply chain management
- Inventory management and optimization
- Order management
- Warehouse management
- Vendor management
- Delivery management
Analytics
- Business intelligence
- Big data solutions
- Forecasting & optimization
- Image analysis & AVI
- Risk analytics
Emergency & security
- Emergency response, incident management
- Information security
- Secure communicators and messengers
- Secure videoconferencing
- Video surveillance
Connected and smart
- Remote monitoring
- Smart, connected products
- Smart factory
- Fleet management
- Smart home
Their [ScienceSoft's] work will help us achieve a higher level of communication with our diverse workforce by creating a repository of information, communication and event management tools. We have already seen an increase in event participation and use of the tools built into the site which allow the employees to have a greater part in self-managing their needs.
Denise Yarian, People and Culture Manager, Autosoft
What Industry Are You From?
We develop industry-specific web, mobile, desktop, SaaS, cloud, AR/VR, IoT applications for ~ 30 industries. Click the icons to be redirected to our dedicated offerings.
Software Consulting
Our subject-matter experts will assess your needs and come up with possible custom software solutions. They’ll advise on techs and architecture design, as well as provide a rough estimation of time and costs.
End-to-end Software Development
We will support you through the full software development cycle – from initial needs analysis and requirement engineering to the implementation and adoption of the new software solution.
Legacy Software Modernization
To help you get more agility and efficiency, we can re-code or re-architect your legacy solutions with modern techs and architectural patterns, migrate them to the cloud, extend their reach and functionality, and more.
Related Services
Integration
We can integrate new software with other tools you already use – be they custom-made or platform-based – like ERP, CRM, PDM, MES, vendor and customer portals, and more.
API development
We can build clean, secure and well-documented APIs to help you extend enterprise-wide automation or enable smooth integration of your custom solution with other internal or external systems.
Continuous support
We can take over responsibility for consistent performance management, troubleshooting, evolution and change management to keep your software healthy, relevant and high-performing.
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Our first project with ScienceSoft involved development of custom trade promotion solution. The task was accomplished in a highly productive and efficient way, and marked the start of successful and mutually beneficial cooperation between Leo Burnett and ScienceSoft. We appreciate their proactive approach and ability to suggest improvements to a prospective solution on both architectural and business levels.
Mikhail Anfimau, Senior Solution Architect, Leo Burnett Worldwide
Advantages and disadvantages of custom software development
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Pros
- Lean solutions with tailored feature set, no need to pay for the complexity of many features that aren’t necessary for your operations.
- Unlimited scalability.
- Quick and easy on-demand evolution and new feature delivery.
- Lower costs in the long run.
- Freedom to integrate with any other systems (your legacy software, third-party systems).
- Can become a unique competitive advantage.
- Can be productized and monetized.
Cons
- Needs time to develop (3-6 months, 6-12 months, and more).
- Requires more time and effort from key stakeholders.
- Free ready trial/demo is usually not available prior to investment.
- Accurate price is not readily available.
- Ongoing support is not included
Our Hallmark Custom Application Development Projects
Inventory Management Software for Herbal Medicine Manufacturer
Built in just 3 weeks, the solution monitors the herbs stock at the stages of harvesting, internal packaging and storing, automatically extracts the info from the electronic scale, and generates PDF barcodes and inventory reports.
Well Log Data Tracking Software
The solution allows specifying various parameters of the well development workflow; assigning tasks to team members; tracking the tasks and notifying relevant parties about specific events.
Care Team Coordination Web Application for 120+ Caregivers
The solution allows assigning care team members to each patient and notifying the selected members about the specific patient events in line with the RACI matrix.
Trade Marketing Planning Software for 82,000-Staff FMCG Company
The system consists of two applications – field planning tool and market integrated platform, and allows creating trade marketing plans within a certain geographical area.
Online and Mobile Banking Software for an Asian Bank with 3+ mln Customers
The solution supports money transfers using a unique generated code, split payments, setting up card spending limits, creating virtual cards and more.
Field Audit Mobile App for Burger King, KFC and Friday’s
The tool allows assessing the efficiency of each location with customizable checklists on hygiene, health and safety of food, response time and more.
Data Analytics Platform for a US Telecom Company Operating in 18 States
The solution helps to measure the engagement, identifies the preferences of a particular user, spots trends in the users’ behavior, predicts user behavior, invoice advertisers, and more.
Employee Performance Management Software for a US Telecom Provider
The system contains questionnaires for employee assessment, forms to set performance goals, and performance improvement plans for managers.
Online Bond Portfolio Management Software for a Financial News Agency
The solution allows financial and investment professionals to track their activities with bonds and acquire reports.
Migration of Enterprise Management Software for a US Provider of Medical Imaging Services
The team converted the legacy system from PHP and Flash to Java and JavaScript, as well as improved performance via optimization of algorithms and database queries.
Cost of Custom Software Development
The cost of custom software development depends on your project’s scale and complexity shaped by multiple factors, such as:
- Software type and a number of platforms supported (web, mobile, desktop).
- Number and complexity of software features.
- Custom software design uniqueness and complexity.
- Number and complexity of integrations with other software systems.
- Infrastructure requirements (availability, performance, security, latent capacity and scalability).
We will be pleased to provide an estimate for your project.
Custom vs off-the-shelf software: What's the difference?
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Off-the-shelf software:
- Lower costs in the short run
- No or little time is needed to start using software
- Large solutions with the “one-size-fits-all” feature set
- Scheduled, standard updates
- Limited integrations with other systems
- Predictable price
Bespoke software:
- Lower costs in the long run
- Needs time to develop (3-6 months, 6-12 months, and more)
- Lean solutions with tailored feature set
- Unlimited scalability
- On-demand evolution and new feature delivery
- Freedom to integrate with any other systems (your legacy software, third-party systems)
- Can become a unique competitive advantage
- Can be productized
We Help Our Customers to Innovate
We employ our hands-on experience in cutting-edge technologies to help our customers get the most of modern tech capabilities and stay ahead of the competition.
Technologies We Use
Our software engineers employ the proven combination of the latest and classic trusted technologies, having the following technology stack as the basis:
Back end programming languages
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Front end programming languages
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Languages
JavaScript frameworks
Mobile
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Desktop
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Databases / data storages
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SQL
NoSQL
Cloud databases, warehouses and storage
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AWS
Azure
Google Cloud Platform
Big data
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Platforms
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DevOps
Containerization
Automation
CI/CD tools
Monitoring
FAQ on Custom Application Development Services
Answered by Boris Shiklo, Chief Technology Officer at ScienceSoft
What engagement models does ScienceSoft offer?
We offer full process outsourcing, dedicated team, and staff augmentation. The outsourcing model choice depends on the nature of customer needs (improve the development process or fill specific skill gaps) and the desired level of project control.
We Deliver with Speed, Quality and Agility
The success of our software comes from:
- A dedicated PM for each project who organizes the work for the benefit of transparency and visibility, coordinates communication with your in-house team and third parties, continuously re-evaluates requirements and manages risks.
- Focus on quality at every stage of software development life cycle.
- Lean UX design.
- Clean and stable code; future-proof architecture (mobile-, integration-, cloud-ready; SOA, microservices-based, etc.).
- Development in a view of undemanding support and smooth evolution.
How We Deliver Custom Applications?
Custom application development is the process of creating from scratch solutions to address specific needs of an organization. Here’s how we usually build bespoke software at ScienceSoft:
How We Start and Organize Cooperation?
1
We get your RFP.
2
We prepare and send our proposal with estimates of a technical solution, our service options, approaches, etc.
3
We negotiate SLAs, (on demand) we suggest project and software KPIs.
4
We sign the contract.
5
We set up the dev process, implement CI/CD implementation (if needed), and integrate with processes of other vendors (if needed all).
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We discuss amendments in the service plan and SLA (if needed).
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You transfer the responsibility and we start the project.
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We analyze information needs of each stakeholder, discussing how best to communicate information (communication means, level of detail, frequency of updates, timing, etc.) to each stakeholder, regularly exchange relevant project status information, present/discuss next actions.
This was my first time working with developers on custom development and the entire experience exceed my expectations. ScienceSoft team is responsive, professional, and easy to communicate with. I am extremely satisfied with this project.
Nate Chervek, IT Manager, Pro Star Aviation
