IT Services & Solutions for Retail

IT solutions for retail & consumer goods - ScienceSoft

Retail IT services focus on achieving higher efficiency in business operations and creating truly customer-centric experience for digital and physical sales channels. With over 20 years of domain experience, our retail IT consultants offer custom software solutions to the entire retail ecosystem.

Our Expertise

Since 2003, our portfolio for the retail industry has grown to include:

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Software Solutions We Provide

Customer experience

Customer Experience

As consumers expect a truly omni-channel experience, we respond to this challenge by helping brands to provide consistent and personalized service – before, during and after a purchase.

Our CXM solutions reflect the industry’s current mindset and support integrated experiences across consumer touchpoints – web, POS, mobile, click & collect and social.

  • CRM and marketing automation: developing personalized and lasting relationships with complete, actionable customer data at hand.
  • Loyalty programs: implementing customer retention strategies through CRM-powered management of loyalty schemes across in-store, web and mobile channels.
  • In-store experience: bringing next-gen technologies to your physical outlets, including integration of POS terminals and mobile devices.



We deliver scalable solutions that meet consumers’ requirements, facilitate their enjoyable, secure shopping experience and supply operational analytics for marketing and sales.

  • E-stores: building virtual storefronts with slick online catalogs for 100,000+ SKUs.
  • Online shopping cart: enabling secure transaction processing with a broad selection of payment gateways.
  • Integration: connecting your ecommerce module with the entire line-up of enterprise systems (ERP, CRM, back office and more).
  • mCommerce: offering mobile shopping for consumers across a variety of devices.

Supply chain management

Supply Chain

We enable real-time visibility into every stage of the supply chain, from manufacturing to checkout.

  • Supply chain management: automating your buying and selling processes that cover inventory management, store operations and financials.
  • Private label product management: managing relationships with manufacturers and monitoring products throughout their lifecycles.
  • Trade promotion management: gaining a complete control of planning, execution and analysis of trade promotions at every outlet.
  • E-collaboration: making remote collaboration possible between buyers, vendors and private label manufacturers.
  • Enterprise mobile apps: powering your staff with role-specific mobile solutions for real-time access to work-critical functionality.

Data analysis

Data Analysis and Business Intelligence

We help you make informed decisions based on rich analytics sourced from your IT ecosystem and customer touchpoints.

  • Data warehousing and master data management: putting together a single version of truth by cleansing and integrating your data from multiple distributed sources.
  • OLAP cubes: handling careful combinations of relevant metrics on customer behavior, inventory, operations, finance and more from the standpoints you require.
  • Reporting UI: providing users with interactive reporting dashboards that can be tailored to their particular role.
  • Predictive analytics: tapping into customer trends and demand forecasts with meaningful data.

Computer Vision

Computer Vision

ScienceSoft offers the development of custom image analysis solutions to increase the level of customer service in retail:

  • Facial recognition: from recognition of regular customers to provide them with personalized deals to identification of potential criminals.
  • Emotion recognition: assessment of the customer satisfaction level with a smart camera.

Virtual Reality

Virtual Reality

Being an exrerienced IT partner, ScienceSoft brings the cutting-edge technologies of VR to create a unique and convenient shopping experience, such as interactive virtual stores that the customers can browse from any location using popular VR platforms.

Information Security

Information Security

Being ISO 27001 certified, we maintain the highest standard of information security. We can help your business enable advanced security management.

  • Security Information and Event Management (SIEM): real-time monitoring of internal and external security events for effective threat prevention.
  • Identity and access management: securing and controlling role-based access to your data assets.
  • Penetration testing: identifying and investigating your system vulnerabilities by means of preventive hack attacks.

Our Capabilities

Our technological competencies cover the full cycle of retail software development services:

  • Platform-based implementation
  • Custom development
  • Redesign of enterprise systems
  • Maintenance
  • Support

These services are delivered by on-demand, scalable teams of ideators and practitioners who include business analysts, software consultants and engineers, graphic designers and quality assurance professionals.

Our strategic relations with the technology leaders open extra opportunities for us and help to ease implementations for our customers.

retail Projects

Let's Talk

We are ready to work from a rough concept up to bring your ideas to life. Contact us today for a free consultation.