Since 2012, ScienceSoft has been helping insurers, intermediaries, and service providers modernize their systems and launch new solutions, from MVPs to enterprise platforms. We ensure smooth transformation without disrupting operations, while improving risk management, data security, and compliance, with predictable ROI.
Insurance IT services are meant to help insurance market participants create and operate tailored digital solutions smoothly, cost-effectively, and with minimal effort. Addressing these aspects, ScienceSoft offers all-around services, from technology consulting and software engineering to cybersecurity and IT support.
We offer full-cycle consulting services to help insurance market participants and insurtech firms transform operations and unlock growth opportunities.
We engineer robust solutions tailored to your needs and deliver a detailed project plan for predictable implementation.
We upgrade your existing software to help you get a modern solution at an optimal cost and with minimal disruption to servicing workflows.
We build user-friendly apps and scalable data infrastructures to help insurers automate analytics and obtain clear, easy-to-navigate reports.
We monitor, troubleshoot, and upgrade your IT infrastructure and apps to keep them stable, cost-effective, and relevant to your needs.
We help protect your software and IT infrastructure from cyber threats and guarantee compliance with the required regulatory frameworks.
Our consultants are ready to assess the feasibility of innovative technology for your insurance processes, point out the high-ROI technology use cases, and advise on cost-effective implementation options.
Watch how ScienceSoft’s custom AI agent applies voice intelligence and advanced sentiment analysis to uncover fraud during conversational claim verification. Built on AWS Bedrock AgentCore and powered by OpenAI’s leading LLMs, the agent boosts investigator capacity by over 40% and drives 20%+ higher fraud detection rates through nuanced discrepancy indicators.
Vital Soupel
Senior Insurance IT & AI Consultant, ScienceSoft
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Q1 2026 Insurance Artificial Intelligence Trends | Apr 2026
Vadim Belski
Head of AI, Principal Architect, ScienceSoft
Fraud Detection AI Agents: 6 Guardrails for Insurers
Zaryna Babko
Insurance IT Consultant and Lead Business Analyst, ScienceSoft
Technology overview
How to Excel at Customer Experience in Insurance
Presentation by Vadim Belski, Head of AI and Principal Architect at ScienceSoft, from the 2025 Insurance Transformation Summit in Boston. Vadim explores the potential of agentic AI in insurance and demonstrates how voice AI agents can streamline conversational claim verification and enhance fraud detection through voice intelligence and advanced sentiment analysis.
Reinsurers
Third-party administrators
Risk management providers
Distribution facilitators (NMOs, banks, embedded insurance partners, etc.)
In the insurance sector, trust underpins every customer relationship and investment decision. It’s no wonder you’re so careful when selecting IT service providers and managing outsourcing risks. At ScienceSoft, we believe the most effective way to reduce those risks is through openness — being clear about our expertise, our track record, the realities of working together, and measurable results. This approach allows us to earn confidence and build long-term partnerships with clients worldwide.
ScienceSoft are responsive, technically sharp, and they communicate well with our people. When we've needed to move fast, they've stepped up and delivered. What I appreciate most is their proactive approach. They don't just wait for us to identify issues. They bring solutions to the table and help us prioritize what matters most. That kind of partnership is hard to find.
ScienceSoft demonstrated a deep understanding of our requirements, and their developers needed minimal supervision. What stood out was ScienceSoft's proactive suggestions for cost-saving architecture design and tech stack solutions. Their input ensured we stayed within budget without compromising on software quality.
Partnering with ScienceSoft has been an excellent experience. Their team transformed our underwriting platform into a well-oiled machine. They identified and fixed several longstanding issues that had been causing us persistent difficulties. Their communication was exemplary; unlike our previous experiences with outsourcing, we never had to chase them for updates, and they were always prompt in responding to our queries.
Damien Sewell
Head of IT Projects
ScienceSoft’s quick buy-in and readiness to take the initiative made the project faster and less stressful for everyone involved, from Capital IM’s insurance specialists to leadership. At the end of a short yet highly productive two months, we got a secure and wholly owned property insurance solution that is fully adapted to Capital IM’s corporate practices and brand book. We couldn’t have asked for a better IT partner.
ScienceSoft’s cybersecurity experts helped us build a plan for two penetration tests: review of our corporate networks and review of our cloud AWS services. They were very responsive and helpful. We were satisfied with the professional, timely, and friendly service and we greatly appreciate their help in securing our networks. We eagerly recommend ScienceSoft as a strong cybersecurity partner.
Here are some examples of core automation systems, analytics tools, and customer self-service solutions we deliver for insurance market participants. Depending on your needs, we can engineer a standalone module for a particular field or build a multi-functional system that transforms the entire business process.
Insurance agency management software
Embedded insurance tools
Alternative insurance models
Programming languages
Back end
Front end
Front end Javascript frameworks
Mobile
Desktop
Low-code development
Databases / data storages
SQL
NoSQL
Cloud databases, warehouses, and storage
AWS
Azure
Google Cloud Platform
Other
Big data
AI
Machine learning platforms and services
Machine learning frameworks and libraries
Platforms
DevOps
Containerization
Automation
CI/CD tools
Monitoring
Blockchain
Smart contract programming languages
Frameworks and networks
Cloud services
With a mission to achieve insurance IT project goals, ScienceSoft effectively plans against time and budget constraints, agilely adapts to feasible changes, and pragmatically addresses risks. Our mission is supported by the ethical conduct we maintain in relation to our clients, business partners, and within the company.
Click on the cards to explore the descriptions of ScienceSoft’s project management practices backed by examples from our recent projects.
Deploying Agentic AI for Insurance Fraud Detection: A Practical Look
by Vadim Belski, Head of AI, Principal Architect at ScienceSoft
November 25, 2025
4 Mistakes to Avoid When Automating
by Olga Vinichuk, Insurance IT Consultant at ScienceSoft
August 18, 2025
How Real-Time Data Analysis Helps Insurers Detect High-Risk Policies
by Olga Vinichuk, Insurance IT Consultant at ScienceSoft
March 18, 2025
In compliance with GDPR, your personal information will be collected and stored for ten years on servers located in the United States. After this term is expired, your information will be erased. We will share your information with our development center, which will handle your request. At our headquarters and our development center we apply the same level of care in respect of your information as prescribed with GDPR rules. For more information, please refer to our Privacy Policy.
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