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About ScienceSoft

  • 14 years

    in AI & IT services for the insurance industry

  • 37 years

    in AI implementation and software engineering

  • 750+

    consultants, engineers, architects, and AI experts

  • In-house PMO

    45+ certified PMs and delivery managers

Full-Cycle AI & IT Services for Insurance

Insurance IT services are meant to help insurance market participants create and operate tailored digital solutions smoothly, cost-effectively, and with minimal effort. Addressing these aspects, ScienceSoft offers all-around services, from technology consulting and software engineering to cybersecurity and IT support.

AI transformation

Technology and business consulting

Insurance software development

Software modernization

Data management and analytics

Managed IT services

Security and compliance services

AI transformation

We help insurance incumbents adopt and scale AI through structured transformation programs that align strategy, technology, processes, and people.

  • AI consulting for insurance organizations: use case discovery, opportunity prioritization, AI readiness assessment
  • AI transformation strategy development
  • AI governance and operating model design
  • Enterprise AI implementation and scaling: development of AI solutions, AI integration into existing systems
  • AI portfolio and program management
  • AI adoption and organizational change support

Technology and business consulting

We offer full-cycle consulting services to help insurance market participants and insurtech firms transform operations and unlock growth opportunities.

Insurance software development

We engineer robust solutions tailored to your needs and deliver a detailed project plan for predictable implementation.

Software modernization

We upgrade your existing software to help you get a modern solution at an optimal cost and with minimal disruption to servicing workflows.

Data management and analytics

We build user-friendly apps and scalable data infrastructures to help insurers automate analytics and obtain clear, easy-to-navigate reports.

Managed IT services

We monitor, troubleshoot, and upgrade your IT infrastructure and apps to keep them stable, cost-effective, and relevant to your needs.

Security and compliance services

We help protect your software and IT infrastructure from cyber threats and guarantee compliance with the required regulatory frameworks.

Phased AI Transformation for Core Insurance Workflows

We help insurance organizations transform core insurance workflows incrementally, starting with high-value AI use cases in specific processes, validating business impact, and scaling successful initiatives across functions and business units. This approach minimizes AI transformation risks and accelerates ROI.

AI for insurance policy administration

AI for insurance fraud detection

AI for insurance billing and payments

AI for insurance customer service

AI for insurance compliance control

AI for insurance sales support

AI Transformation Potential in Insurance: Featured Expert Talks

AI to Cut the Claims Lifecycle From 44 to 1 Day | Presentation at ITIC 2026

Presentation by Vital Soupel, Senior Insurance IT & AI Consultant at ScienceSoft, at the 2026 Insurance Tech & Innovation Conference in Chicago. Vital explains how a multi-agent AI system helps insurers shorten the claims lifecycle from weeks to same-day resolution, with live demonstrations of the AI agents.

AI Agents for Insurance Claims Fraud Detection | Presentation at ITS 2025

Presentation by Vadim Belski, Head of AI and Principal Architect at ScienceSoft, from the 2025 Insurance Transformation Summit in Boston. Watch Vadim explore what agentic AI technology holds for insurance fraud detection and see our custom claims automation AI agent in action.

Who We Serve

Reinsurers

Third-party administrators

Risk management providers

Distribution facilitators (NMOs, banks, embedded insurance partners, etc.)

Discuss Your Project With Our Team

If you have a project in mind or are evaluating your options, we’ll help you clarify requirements, assess feasibility, and outline the next steps.

What Makes ScienceSoft a Reliable AI & IT Partner for Insurance

  • Since 2012 in full-cycle IT services for the insurance industry.
  • Since 1989 in AI and data analytics to deliver intelligent automation and analytics solutions for insurance.
  • Since 2003 in cybersecurity to establish robust protection of insurance data and IT solutions.
  • Insurance IT and compliance consultants with 5–20 years of experience in insurance regulations (NAIC, DOI, TCPA, etc.), data protection standards (GLBA, NYDFS, HIPAA, GDPR, etc.), data exchange standards (ACORD, LIMRA, etc.), and more.
  • 45+ certified project managers (PMP, PSM I, PSPO I, ICP-APM) who succeeded in large-scale projects for Fortune 500 firms.
  • 30+ senior and principal architects with hands-on experience in designing complex insurance systems and driving secure implementation of AI technologies.
  • A team of 750+ professionals, including software, data science, QA, and DevOps engineers. Over 50% of our engineers are senior or lead specialists.

What Our Clients Say

ScienceSoft are responsive, technically sharp, and they communicate well with our people. When we've needed to move fast, they've stepped up and delivered. What I appreciate most is their proactive approach. They don't just wait for us to identify issues. They bring solutions to the table and help us prioritize what matters most. That kind of partnership is hard to find.

Partnering with ScienceSoft has been an excellent experience. Their team transformed our underwriting platform into a well-oiled machine. They identified and fixed several longstanding issues that had been causing us persistent difficulties. Their communication was exemplary; unlike our previous experiences with outsourcing, we never had to chase them for updates, and they were always prompt in responding to our queries.

Star Star Star Star Star

ScienceSoft’s quick buy-in and readiness to take the initiative made the project faster and less stressful for everyone involved, from Capital IM’s insurance specialists to leadership. At the end of a short yet highly productive two months, we got a secure and wholly owned property insurance solution that is fully adapted to Capital IM’s corporate practices and brand book. We couldn’t have asked for a better IT partner.

ScienceSoft’s cybersecurity experts helped us build a plan for two penetration tests: review of our corporate networks and review of our cloud AWS services. They were very responsive and helpful. We were satisfied with the professional, timely, and friendly service and we greatly appreciate their help in securing our networks. We eagerly recommend ScienceSoft as a strong cybersecurity partner.

We partnered with ScienceSoft, and it turned out to be an excellent match. Within just two weeks, their Tier 1 support agents seamlessly integrated into our processes and became an invaluable asset to our team. Thanks to their assistance, we can now process any Tier 1 issue within 15 minutes.

IT Solutions for Insurance We Specialize In

Here are some examples of core operational systems, technology tools, and customer self-service solutions we deliver for insurance market participants. Depending on your needs, we can engineer a standalone module for a particular field or build a multi-functional system that transforms the entire business process.

Core insurance software solutions

See How Agentic AI Transforms Insurance Operations

Watch how ScienceSoft’s custom AI agent applies voice intelligence and advanced sentiment analysis to uncover fraud during conversational claim verification. Built on AWS Bedrock AgentCore and powered by OpenAI’s leading LLMs, the agent boosts investigator capacity by over 40% and drives 20%+ higher fraud detection rates through nuanced discrepancy indicators.

Explore more AI agent demo tours

Reliable Technologies & Tools We Use in Insurance Projects

Programming languages

Front end

Front end Javascript frameworks

Mobile

Desktop

Low-code development

  • Microsoft Power Apps
  • Microsoft Power Automate
  • App Engine Studio (ServiceNow)
  • Bubble.io

Databases / data storages

SQL

  • Microsoft SQL Server
  • Microsoft Fabric
  • MySQL
  • Azure SQL Database
  • Oracle
  • PostgreSQL

NoSQL

Cloud databases, warehouses, and storage

AWS

Azure

Google Cloud Platform

  • Google Cloud SQL
  • Google Cloud Datastore

Other

  • Microsoft Fabric

AI

Machine learning platforms and services

  • Azure Machine Learning
  • Azure Cognitive Services
  • Microsoft Bot Framework
  • Amazon SageMaker AI
  • Amazon Transcribe
  • Amazon Lex
  • Amazon Polly
  • Google Cloud AI Platform

Machine learning frameworks and libraries

  • Apache Mahout
  • Apache MXNet
  • Apache Spark MLlib
  • Caffe
  • TensorFlow
  • Keras
  • Torch
  • OpenCV
  • Theano
  • Scikit Learn
  • Gensim
  • SpaCy

DevOps

Containerization

  • Docker
  • Kubernetes
  • Red Hat OpenShift
  • Apache Mesos

Automation

  • Ansible
  • Puppet
  • Chef
  • Saltstack
  • HashiCorp Terraform
  • HashiCorp Packer

CI/CD tools

  • AWS Developer Tools
  • Azure DevOps
  • Google Developer Tools
  • GitLab CI/CD
  • Jenkins
  • TeamCity

Monitoring

  • Zabbix
  • Nagios
  • Elasticsearch
  • Prometheus
  • Grafana
  • Datadog

Blockchain

Smart contract programming languages

  • Solidity
  • Rust
  • Vyper
  • Wasm

Frameworks and networks

  • Ethereum
  • Hyperledger Fabric
  • Graphene
  • Parity Substrate
  • EOSIO
  • Cosmos SDK
  • POA Network
  • Polkadot
  • Solana

Cloud services

  • Amazon Managed Blockchain
  • Oracle Blockchain
  • IBM Blockchain

Driving the Success of Your Insurance IT Endeavor No Matter What

With a mission to achieve insurance IT project goals, ScienceSoft effectively plans against time and budget constraints, agilely adapts to feasible changes, and pragmatically addresses risks. Our mission is supported by the ethical conduct we maintain in relation to our clients, business partners, and within the company.

Click on the cards to explore the descriptions of ScienceSoft’s project management practices backed by examples from our recent projects.

ScienceSoft in Insurance Industry Media

Making AI Work in P&C Commercial Submission Intake

by Vital Soupel, Senior Insurance IT & AI Consultant at ScienceSoft

July 29, 2026

Read on ITL

Agentic AI in Insurance Claims: Where to Start, What to Automate, and What to Keep Human-Controlled

by Vital Soupel, Senior Insurance IT & AI Consultant at ScienceSoft

June 18, 2026

Read on Finextra

Deploying Agentic AI for Insurance Fraud Detection: A Practical Look

by Vadim Belski, Head of AI, Principal Architect at ScienceSoft

November 25, 2025

Read on AltaWorld blog

Need Any Help With Your Insurance IT Project?

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