Insurance Software: IT Solutions for Streamlined Insurance Services

Insurance Software - ScienceSoft

IT solutions for insurance allow insurers to speed up service delivery, reduce labor costs, achieve insurance data accuracy and compliance with government regulations, as well as provide a personalized approach to clients and improve customer service.

Having 8-year experience with the insurance industry, ScienceSoft provides insurance companies with IT solutions and related services from solution consulting to support to help them facilitate digital lead generation and increase the efficiency of application processing and claim management.

Eager to Improve Your Insurance Services?
ScienceSoft’s team will analyze the business needs of your insurance company, suggest and implement robust solutions that will help you improve overall business productivity and enhance customer service.

WHAT MAKES SCIENCESOFT A RELIABLE PARTNER

Expertise - ScienceSoft

31 years in software development and consulting

Expertise - ScienceSoft

8 years in IT for insurance

Expertise - ScienceSoft

Experience in delivering both B2B and B2C insurance solutions.

AWS Select Tier partnership

8 Microsoft Gold Competencies

IT SOLUTIONS FOR INSURANCE WE DEVELOP

Underwriting

Underwriting

  • Processing customers’ applications.
  • Conversion of prospects into customers.
  • Risk management.
  • Premium calculation.
  • Compliance management.
Technology/platform
Cloud-native solutions based on Azure and AWS services

Claim management

Claim estimation

  • Claim submission and management.
  • Damage estimation.
  • Compliance assurance.
Technology/platform
Cloud-native solutions based on Azure and AWS services PWA or native mobile applications

Injury management

Injury management

  • Case processing and claim management.
  • Insurance coverage.
  • Treatment plans and reimbursement.
  • Compensations for injuries.
Technology/platform
Cloud-native solutions based on Azure and AWS services

CRM

CRM

Marketing

  • Building brand awareness.
  • Content marketing.
  • Omnichannel lead generation.
  • Customer journey management.

B2C Sales

  • Online sales.
  • In-person sales.
  • Integration with underwriting software.

B2B Sales

  • Long-cycle sales.
  • Account development.

Customer service

  • Omni-channel communication.
  • Case management.
  • Registering claims.
Technology/platform
Dynamics 365 Marketing
Dynamics 365 Sales
Dynamics 365 Customer Service

Customer portal

Customer portal

  • Up to 100% of clients’ self-service.
  • Application management.
  • Claim management.
  • AI assistant.
Technology/platform
Dynamics 365 Customer Service
Dynamics 365 Virtual Agent for Customer Service
Cloud-native solutions based on Azure and AWS services

Data analytics

Data analytics

  • Risk management.
  • Fraud detection.
  • Customer behavior analysis.
Technology/platform
Power BI
Tableau
Azure and AWS database and data warehouse services
Azure and AWS big data and machine learning services

Business intellugence

Business intelligence

  • Finance analytics.
  • Customer analytics.
  • Performance analytics.
  • Workforce analytics.
  • Operational analytics.
  • Planning and forecasting.
Technology/platform
Power BI
Tableau
Azure and AWS database and data warehouse services
Found a Solution You Need?
ScienceSoft’s team will help you implement a tailored solution that will meet the business needs of your insurance company.

OUR HALLMARK PROJECTS FOR INSURANCE

Aviation Insurance Software Development Outsourcing
Aviation Insurance Software Development Outsourcing

Modernization of a legacy aviation insurance web application to improve its performance and functionality, which allowed the Customer to attract new B2B partners and draw external users’ loyalty and revenue from insurance purchases.

Web App Development for Car Insurance Claim Estimation
Web App Development for Car Insurance Claim Estimation

The app allowed the Customer’s clients to point damaged parts right on a 3D car model, which facilitated filing car damage claims.

IBM Security QRadar SIEM Implementation for the Life Insurance Company
IBM Security QRadar SIEM Implementation for the Life Insurance Company

Implementation and fine-tuning of a QRadar SIEM system allowed the Customer to fend off cyberthreats and protect the sensitive data of the company’s clients.

Development of StreamServe Document Management Software
Development of StreamServe Document Management Software

The StreamServe-based solution provided the pension insurance company with efficient and convenient tools for preparing, printing and archiving documents.

Intranet Performance Assessment for the Insurance Company
Intranet Performance Assessment for the Insurance Company

ScienceSoft performed the analysis of the SharePoint-based intranet and created the assessment methodology to help the Customer solve performance issues and ensure the solution’s stable operating.

Modernization of Insurance Claims Processing Software
Modernization of Insurance Claims Processing Software

ScienceSoft detected and fixed performance issues of the insurable event management system to help the Customer enable reliable 24/7 support for the insured.

Development of a Concept of Injury Management Software
Development of a Concept of Injury Management Software

The created concept and detailed specification of an injury management system allowed the Customer to start implementing a solution that facilitated cooperation between caregivers, law firms and medical finance companies in settling vehicle accident injury cases.

CHOOSE YOUR SERVICE OPTION

Solution consulting, implementation and support for insurance

We consult on:

  • Choosing suitable solutions and their optimal functionality to meet your business needs.
  • Reducing implementation costs.
  • Ensuring user adoption.

We offer:

  • End-to-end solution implementation.
  • After-launch support.
  • Continuous solution maintenance and evolution.

IT outsourcing for insurance

Outsourcing of one or several IT functions:

  • Business analysis to elicit your automation requirements.
  • End-to-end insurance software development.
  • Testing and QA.
  • Data analytics for insights without developing own analytics solution.
  • Managed infrastructure services.
  • IT support and help desk.

MAKE YOUR INSURANCE SERVICES EFFECTIVE WITH TECHNOLOGY

  • -20-50%
    application launch time due to mature processes
  • -5-35%
    IT operating costs due to gaining access to professional expertise
  • 99.99%
    IT service availability due to proactive IT maintenance and 24/7 support
  • -50%
    time of claims processing due to workflow automation
  • +80-90%
    accuracy of insurance business processes due to minimizing manual work
  • 100%
    regulatory compliance due to strong security features.