en flag +1 214 306 68 37

Business Process Management Consulting

An IT consultancy having 35 years of experience in the industry, ScienceSoft helps companies achieve fast, error-free, and easily managed business processes.

Digital BPM Consulting for Optimized Business Processes - ScienceSoft
Digital BPM Consulting for Optimized Business Processes - ScienceSoft

Business process management (BPM) consulting covers the analysis and redesign of business workflows, as well as the design, development, integration, customization, and support of BPM solutions.

BPM consulting can help a company improve and standardize business processes, which results in reduced human error and no process gaps, as well compliance with government, industry, and internal regulations.

BPM Software Architecture

Below, ScienceSoft outlines a sample architecture of BPM software that we can deliver:

BPM Software Architecture - ScienceSoft

Key Features of BPM Solutions ScienceSoft Delivers

Visual workflow modeling

Intuitive visual representation of a business process and drag-and-drop process management form builder.

Enterprise collaboration

Sharing process-related documentation and information across an organization via instant messaging, discussion boards, and other collaboration tools.

Document management

Multi-party document approval workflows and real-time collaboration on process-related documents.

Process administration

Managing and editing business processes: assigning and reassigning tasks, deleting items, changing an item’s status to ‘Completed’, editing process forms, and more.

Real-time process monitoring and reporting

Tracking process-related data in real time (e.g., process status, step, duration) and automated generating of relevant reports.

Process analytics and optimization

Detecting process bottlenecks based on collected process-related data (e.g., average process step time, the number of rejected tasks) and getting valuable insights on how to improve process efficiency.

Change management

A capability to quickly suggest, approve, and implement changes to the course of a business process to adjust to the changing business needs.


Connection of BPM solution with corporate systems (e.g., ERP, CRM, HRMS, DMS, PM) and diverse data sources (e.g., databases, email services) for simplified data sharing.

Granular access control

Detailed authorization rules that govern access of certain BPM software user groups to certain process forms and other process-related information.

Why Choose ScienceSoft as Your BPM Consulting Partner

  • 35 years in data science and AI; 19 years in BI and data visualization; 11 years in DevOps.
  • Strategic partnerships with Microsoft, AWS, and Oracle.  
  • Expertise in software consulting and development for 30+ industries, including BFSI, telecom, healthcare and manufacturing.
  • Our excellence in business process improvement is proven by our inclusion in the top 10% service providers by Aciety.
  • ISO 9001-certified quality management that allows us to implement projects fully meeting our customers' quality expectations.
  • Guaranteed security of customers’ data we access proved by ISO 27001 certificate.
  • Compliance with HIPAA, GAMP, FDA, PCI DSS, GDPR, ISO, CCPA, and other regulations.

Benefits of BPM Solutions by ScienceSoft

Employee performance

  • Fewer errors.
  • More time spent on high-value tasks rather than manual data entry.
  • Less rework and task re-assignment.

Business productivity

  • Faster business processes.
  • Improved consistency of business process execution.
  • Decreased human involvement, which results in reduced labor costs.

Change management and compliance

  • Improved responsiveness to changing business requirements.
  • Improved regulatory compliance, facilitated compliance and internal audits.

Business Process Management Software: Success Stories by ScienceSoft

Technologies We Apply in BPM Consulting and Implementation

ScienceSoft’s Practices to Ensure BPM Consulting Value

Discover our key principles to drive BPM consulting project success and follow the links to explore the business analysis, project management, and development practices behind ScienceSoft’s value-centered approach.

In-depth business process analysis

Our consultants audit your as-is business processes, point out value-adding improvements, and advise on how to drive them with the help of a BPM solution, mapping accurate project scope and required resources.

KPI-centered BPM consulting

We design a tailored KPI system to measure the quality of your BPM solution, evaluate business value from its implementation, assess the efficiency of improvements and risk mitigation activities.

Weighing costs and benefits from the onset

We accurately estimate the cost of BPM transformation and evaluate the economic feasibility of proposed initiatives to help you confidently plan project investments and ensure the intended payback.

Consistent collaboration

Our consultants collaborate closely with your stakeholders throughout the project to guarantee the smooth introduction of new processes into your digital environment.

Guaranteed security

Applying 114 security controls required by ISO 27001, we safeguard the information assets that our teams access during BPM consulting and implementation projects.

Driving high user adoption

Once the BPM transformation is completed, we conduct user training in your preferred format, transfer project knowledge to your team, and share all necessary BPM software documents.

ScienceSoft USA Corporation Is a 3-Year Champion in the Financial Times Rating

Three years in a row (2022–2024), the Financial Times has included ScienceSoft USA Corporation in the list of 500 fastest-growing American companies. This is the result of our dedication to driving project success despite any constraints and disruptions.

ScienceSoft’s Offer on BPM Consulting Services

BPM consulting

  • Analyzing your business process optimization needs.
  • Analyzing current business processes, their complexity and interdependencies.
  • Spotting improvement opportunities.
  • Mapping business processes to possible BPM solutions.
  • Suggesting and prioritizing BPM software features.
  • (for platform-based solutions) Selecting the best-fitting platform.
  • (for custom solutions) Architecture design, tech stack selection, UX and UI mockups.
  • BPM implementation plan, including cost and time estimation, ROI, risk mitigation steps, etc.
  • Planning integrations for BPM software.

BPM consulting, implementation, and support

  • Analyzing your business process optimization needs and the existing processes.
  • Suggesting ways to address process inefficiencies with digital BPM.
  • Elaborating on a BPM solution concept.
  • Eliciting technical requirements for a BPM solution.
  • Defining optimal BPM functionality.
  • UX and UI design.
  • Selecting and configuring off-the-shelf software or implementing a custom BPM solution.
  • Integrating the solution with a customer’s corporate systems (e.g., ERP, CRM, HRMS, DMS, PM software) and diverse data sources (e.g., databases, email services).
  • Testing, including functional and performance testing.
  • Knowledge transfer and user training.
  • After-launch support and evolution.

BPM consulting, modernization, and support

  • Needs and the existing BPM solution.
  • Modernization feasibility study.
  • Suggesting and implementing new functionality, UX and UI improvements, introducing advanced technologies (e.g., image analysis, IoT).
  • Adding new integrations with third-party software.
  • New functionality and regression testing.
  • User training on new features.
  • Support of the modernized solution.

Pricing Options for ScienceSoft’s BPM Consulting Services

T&M with a cap

Best for:

  • Advisory activities (e.g., BPM consulting, architecture design, project planning).
  • Agile BPM solution implementation.
  • BPM solution support.

Fixed price

Best for:

  • Feasibility study.
  • BPM solution implementation/modernization divided by stages (where the requirements of each stage are unlikely to change).

Monthly subscription fee

Best for:

  • BPM solution support.

Gains of Business Process Management Consulting

More and more companies turn to BPM consultants to get benefits like:

  • +20–30%

    speed of business operations due to automated workflows

  • +15–50%

    employee productivity due to optimized business processes

  • +30%

    customer satisfaction due to the improved service level

  • -50–70%

    time spent on subprocesses due to reduced process gaps

Level Up Your Business Process Management

ScienceSoft will assist you with digital BPM conceptualization, implementation, modernization and support to streamline your business processes.