Web Portal Development
A web portal is a secure web-based platform that gives access to varied functionality and content via an easy-to-navigate interface. Since 2005, ScienceSoft has provided all-around web portal development from planning and designing to portal deployment and after-launch support.
Our Customers Say
Harding and Carbone has been very pleased with selecting ScienceSoft as our vendor for developing a client portal for our customers.
Their professionalism, expertise, guidance, organization, and timing has been wonderful. They were also very patient with explaining their process and the next steps if we ran into any issues that we did not understand.
Amber Amescua, Director of Operations, Harding and Carbone
Development of Supply Chain E-collaboration Platform for 1,700-Store Retailer Auchan
ScienceSoft helped deliver a B2B portal that brings together buyers and vendors to gain visibility into every stage of the supply chain, optimize inventory management, enable demand planning and actively involve vendors in stock monitoring to avoid out-of-stocks.
Viber Billing Portal Development
A user-friendly self-service portal for a popular VoIP app to manage tariffs and pay for calls right from the browser. A rich payment functionality allows users to keep track of their calls and account balances in a secure and convenient manner.
Display Monitoring Software and Customer Portal Development for the World’s LED Industry Leader
ScienceSoft implemented a web portal and polling software for remote LED display monitoring. The solution comprises features for the Customer and their clients alike, reduces the need for on-site checks of displays condition and provides a consolidated area for online customer service.
Business Analysis and Prototyping for a B2B Trade Portal
ScienceSoft developed the concept of a web application to enhance buying and selling in the construction industry with workflow automation and online deal management between buyers and vendors.
SharePoint Learning Portal Development for a UK Social Care Services Provider
ScienceSoft developed a fully functional corporate intranet on Microsoft Office 365. The portal provides users with a variety of learning capabilities and facilitates employees’ everyday activities.
SharePoint Intranet Development for a 45,000 Employee Bank
A corporate-wide intranet solution for a Canadian full-service commercial bank to facilitate collaboration between departments. The solution provides tools for sharing documents and storing a corporate knowledge base and also encourages internal communication to streamline business processes across all bank levels.
Strategic partnership with Canada’s major travel agency to upgrade their 400 mln subscriptions web portal by introducing SPA (single-page application) and decompose their core online booking platform into independent services to boost the brand’s competitiveness in the busy travel & hospitality market.
A self-service portal aggregates information on products, services or corporate information and allows users to request information, activate / de-activate and schedule services. The common types of service portals are customer self-service portals, employee self-service portals and government service portals.
TYPES of self-service portals
An employee self-service portal (ESS portal) is a secure platform for employees to submit and manage requests for HR, IT, and facility-related services, as well as access structured corporate data. The ESS portal often is a part of a larger HR portal.
A customer self-service portal offers information and resources to help customers request services, find information, and solve service/product-related problems. To get a clearer idea of customer portals, browse our sample B2B customer portal for a furniture manufacturer.
A patient portal provides patients with secure access to their personal health information (PHI), enables self-scheduling for appointments and helps patients communicate with doctors or nurses between visits. ScienceSoft delivers HIPAA- and FDA-compliant patient portals, empowers them with telehealth functionality, and integrates with EHR, CRM, call center software, practice management systems, etc.
A vendor portal aggregates and organizes all supplier-related data and provides rich functionality for buyers’ quick, smooth and effective communication with vendors. Our team builds vendor portals for manufacturers, non-manufactures (banks, education establishments, government institutions) and group purchasing organizations (GPO). To explore the key functionality of vendor portals, check our vendor portal demo for an F&B manufacturing сompany.
An eLearning portal is a gateway that guides users to a variety of learning materials (including documents, videos, presentations, interactive training materials) and often sits on top of an LMS or an intranet. ScienceSoft creates learning portals for training providers and end customers, be they businesses or individual learners.
A community portal helps people with similar interests to build collaborative relationships and exchange experience and ideas. We build structured community portals with user-friendly interfaces and a rich array of social functionality, including chat, forums, blogs, events, media files support, and more.
A partner portal is a tool for businesses that sell via indirect sales channels to manage partner relations and encourage partners to sell more. Our experts build partner portals with comprehensive functionality – aggregated marketing and sales information, configurators, calculators, inventory, order status checking, learning and training, advanced analytics.
Web portal consulting
- Retrieve business and user needs.
- Define portal functionality and tech stack.
- Develop a business case.
- Estimate portal ROI.
- Design a portal architecture for high performance, security and scalability.
- Deliver UX/UI mock-ups.
- Provide a project management and implementation scenario, project cost & time estimates.
Full-cycle web portal development
Our team offers:
- Portal consulting and planning.
- Custom and platform-based portal development.
- Mobile app development (if required).
- Integration with third-party systems.
- User training.
- After-launch support.
- Continuous portal management and evolution (on demand).
Web portal planning
We start building a portal with exploring your specific business needs, considering relevant regulatory constraints, gathering and processing opinions and expectations of project stakeholders and drawing up detailed portal requirements and tech specifications.
Web portal designing
We create the portal architecture design and deliver UX/UI designs.
Iterative web portal development
Our web portal developers build and deliver the web portal back end, front end and APIs in quick iterations with major releases each 2-4 weeks.
Web portal integration with other software
We integrate the portal with custom-made or platform-based tools you already use, including ERP, CRM, PDM, MES, HIE, LMS, and more.
Web portal QA and testing
For high-quality test planning, the QA team reviews portal requirements and user stories, and architecture design. Then, in parallel with development, our QA team verifies that your web portal runs as planned and complies with all set requirements and checks the security of your data. Wherever reasonable, we employ test automation to decrease testing time and costs.
Web portal deployment and setup
We get the portal running in your IT environment, train your support team if needed and provide user guides.
For 1-3 months, we answer your after-release questions, manage incidents, configuration changes and updates.
Further web portal management and monitoring (optional)
We take over web portal performance management, troubleshooting, evolution and change management to keep your portal highly available and relevant to your needs.
Techs and Platforms We Work with to Build Web Portals
Cloud databases (DBaaS)
Google Cloud Platform
Real-time data processing
General Benefits Achieved with Web Portal Deployment
Easy access to the real-time information 24/7 – all relevant data is collected in one place, conveniently organized and frequently updated.
Enhanced visibility of transactional information.
Improved customer, vendor, employee, patient, etc. experiences.
Streamlined communication between the involved parties – ample functionality to facilitate communication, e.g., forums, blogs, quick messages, live chats, etc.