Web Portal Development Services
In web portal development since 2005, ScienceSoft will diligently study the goals of your future portal and pack the needed functionality into a usable custom web app.
Web portal development is an end-to-end service to plan and implement a secure and user-friendly digital space to serve your customers, partners, and employees. You may use web portals to enable self-service functions for target users and give access to services, products, information, and communication tools.
Web Portals That Can Transform Your Business
A web portal is a secure web-based platform that gives access to varied functionality and content via an easy-to-navigate interface. A web portal development company with expertise in full-stack web techs, ScienceSoft can help you create a web portal of any type to cover your specific needs in engaging with the audience, be it your customers, partners, or employees.
Self-service portals
We aggregate information on your company’s products or services and allow registered users to request the information, activate / de-activate and schedule services, contact the company’s representatives, resolve issues.
Customer portals
We create a digital space where your customers can access your products and place online orders, subscribe for services, submit maintenance requests, share their experience with you and other users.
Employee portals
We implement a secure platform for your employees to submit and manage requests for HR, IT, and facility-related services, access structured corporate data, collaborate, and stay up-to-date with corporate events.
Patient portals
We provide your patients with secure access to their personal health information (PHI), enable self-scheduling of appointments and telehealth visits.
B2B portals
We digitally support any processes between businesses: trading, procurement, manufacturing, distribution.
Ecommerce portals
We create intuitive buying experience for business buyers and individual consumers, and can integrate an ecommerce portal into an omnichannel retail ecosystem.
Vendor portals
We improve procurement processes for manufacturers and non-manufactures (banks, education establishments, government institutions).
Sales portals
We set up a space where your sales agents and business partners can access sales materials (case studies, white papers, product specifications, etc.).
eLearning portals
We create portals for commercial training providers and corporate training programs.
Community portals
We connect people with similar interests and encourage them to acquire new knowledge and share their experience via forums, blogs, chats, and other communication means.
AI chatbots
for faster, yet helpful, customer service.
AI-powered personalization
to create dynamic digital experience.
Telemedicine
to enable remote healthcare services.
AR-powered user manuals
to explain visually each installation or repair step.
AR-powered learning programs
to visualize the concepts being taught and create interactive content.
Crypto payments
to enable intermediary-free transactions.
Live video consultations
to replace one-to-one customer service.
Remote servicing
to monitor the functioning and provide remote after-sales support of sold complex machinery or devices.
Voice-controlled navigation
for content search and input.
The Diversity of Web Portals in Our Portfolio
Supply Chain E-collaboration Platform for 1,700-Store Retailer Auchan
ScienceSoft helped deliver a B2B portal that brings together buyers and vendors to gain visibility into every stage of the supply chain, optimize inventory management, enable demand planning and actively involve vendors in stock monitoring to avoid out-of-stocks.
Viber Billing Portal
A user-friendly self-service portal for a popular VoIP app to manage tariffs and pay for calls right from the browser. A rich payment functionality allows users to keep track of their calls and account balances in a secure and convenient manner.
Display Monitoring Software and Customer Portal for the World’s LED Industry Leader
ScienceSoft implemented a web portal and polling software for remote LED display monitoring. The solution comprises features for the Customer and their clients alike, reduces the need for on-site checks of displays condition and provides a consolidated area for online customer service.
B2B Trade Portal
ScienceSoft developed the concept of a web application to enhance buying and selling in the construction industry with workflow automation and online deal management between buyers and vendors.
SharePoint Learning Portal for a UK Social Care Services Provider
ScienceSoft developed a fully functional corporate intranet on Microsoft Office 365. The portal provides users with a variety of learning capabilities and facilitates employees’ everyday activities.
SharePoint Intranet for a 45,000 Employee Bank
A corporate-wide intranet solution for a Canadian full-service commercial bank to facilitate collaboration between departments. The solution provides tools for sharing documents and storing a corporate knowledge base and also encourages internal communication to streamline business processes across all bank levels.
Our Happy Customers
Laying the Foundation for Great User Experience
Each web portal is a unique solution that is created strictly for the needs of a particular company and often combines the features of 2-3 portal types. And while the functionality and design of a portal are discussed individually, there are certain characteristics that we always specify in functional and non-functional requirements as they are essential for user experience.
Convenient user onboarding
- Step-wise registration process.
- User identity verification.
- Two-factor authentication to protect confidential data.
- E-signature management.
- A possibility to upload digital documents.
Diverse user engagement
- Mobile-friendly, adaptive web design.
- Interactive tools like feedback forms, calculators, contact forms.
- Content personalization based on the user roles and interaction history.
- Media-rich pages displaying embedded media, uploaded directly or hosted via YouTube, Vimeo and other websites.
- Straightforward website navigation.
Easy content management
- All types of content pages: searchable product / service catalogs, real-time pricing and inventory viewing, multimedia galleries, blogs, etc.
- Drag-and-drop page builder.
- Unified content publishing styles to bring order to information and ensure integrity during the portal updates.
- User-generated content.
- Content versioning and scheduled publishing.
Reliability and security
- Scalability to handle the growing number of users and data.
- High performance to ensure users can access the content and tools quickly.
- Compliance with local laws and legislations (e.g., HIPAA compliance for storing and processing PHI).
- Encrypted transfer and storage of login credentials and sensitive data.
How We Set Up Web Portal Pricing
The choice between platform-based or custom web portal development is one of the most price-determining decisions we make at the project start. See the benefits and limitations of each approach and reach out to our web development team to get your individual proposal and project estimation.
Our Services
Since 2005, ScienceSoft provides all-around services for online portal development: from consulting, planning and designing to portal deployment and after-launch support. We have ISO 9001 certified quality management and ISO 27001 certified information security management and provide compliance with HIPAA, GAMP, FDA, PCI DSS, SOC 3, GDPR, and more.
Consulting
Our consultants:
- Retrieve business and user needs.
- Define portal functionality and tech stack.
- Develop a business case.
- Estimate portal ROI.
- Design a portal architecture for high performance, security and scalability.
- Deliver UX/UI mock-ups.
- Provide a project management and implementation scenario, project cost & time estimates.
Full-cycle development
Our team offers:
- Portal consulting and planning.
- Custom and platform-based portal development.
- Mobile app development (if required).
- Integration with third-party systems.
- User training.
- After-launch support.
- Continuous portal management and evolution (on demand).
Key Differences between Web Portal Solutions and Websites
Web Portal Development Steps
1
Planning
We start building a portal with exploring your specific business needs, considering relevant regulatory constraints, gathering and processing opinions and expectations of project stakeholders and drawing up detailed portal requirements and tech specifications.
2
Design
We create the portal architecture design and deliver UX/UI designs.
3
Iterative development
Our team will build and deliver the web portal back end, front end and APIs in quick iterations with major releases each 2-4 weeks.
4
Portal integration with other software
We integrate web portal software with custom-made or platform-based tools and systems you already use, including ERP, CRM, PDM, MES, HIE, LMS, and more.
5
QA and testing
For high-quality test planning, the QA team reviews portal requirements and user stories, and architecture design. Then, in parallel with development, our QA team verifies that your web portal runs as planned and complies with all set requirements and checks the security of your data. Wherever reasonable, we employ test automation to decrease testing time and costs.
6
Deployment and setup
We get the portal running in your IT environment, train your support team if needed and provide user guides.
7
After-release support
For 1-3 months, we answer your after-release questions, manage incidents, configuration changes and updates.
8
Ongoing monitoring (optional)
We take over web portal performance management, troubleshooting, evolution and change management to keep your portal highly available and relevant to your needs.
Technology Stack We Use
Back end programming languages
Front end programming languages
Languages
JavaScript frameworks
Platforms & CMSs
Mobile
Clouds
Databases / data storages
SQL
NoSQL
Cloud databases, warehouses and storage
AWS
Azure
Google Cloud Platform
Real-time data processing
