Healthcare IT Consulting
Healthcare IT consulting services help medical orgs, healthcare product companies overcome limited IT expertise and implement digital health software. Since 2005, ScienceSoft’s healthcare IT consultants guide the creation of software to enable digital patient care, optimize hospital processes, etc.
- 33 years in the information technology market.
- Healthcare IT consulting firm with 17 years of experience in healthcare industry.
- ISO 13485:2016 certification that guarantees medical software development compliance with requirements of FDA and The Council of the European Union.
- Working experience with HIPAA and FDA regulations.
- Working experience with healthcare standards (e.g., HL7, ICD-10, CPT, XDS/XDS-I).
- ScienceSoft USA Corporation is listed among The Americas’ Fastest-Growing Companies 2022 by Financial Times.
Customers We Serve
Healthcare providers (hospitals, outpatient clinics, labs, etc.).
Medical device manufacturers
Digital health startups and software product companies
Pharmaceutical companies
Assessment of the existing healthcare organization's IT environment
- Analysis of the healthcare organization’s business needs and workflows.
- Review of the healthcare org’s IT environment components, data flows between them, etc.
- Security and compliance analysis of the IT ecosystem.
- IT environment optimization guidance.
- Compliance guidance on HIPAA, HITECH, FDA regulations.
IT strategy consulting for healthcare organizations
- Analysis of business needs to meet with healthcare initiatives.
- An efficient healthcare IT strategy to improve IT performance and reliability and its implementation roadmap.
- Software integration planning.
- Compliance guidance on HIPAA, HITECH, FDA regulations.
Healthcare solution consulting
- Analysis of your needs, operational processes, and existing healthcare software.
- Technical design of the healthcare solution and its integrations (with EHR, CRM, revenue management software, etc.).
- Implementation costs estimation of the medical software and ROI analysis.
If required:
- Healthcare software implementation.
- User training.
Digital health startup consulting
- Market and business needs analysis.
- Healthcare software idea productization.
- Healthcare software design (feature list, architecture, tech stack, etc.)
- Business case design (with cost and ROI estimation).
- Compliance guidance on HIPAA, HITECH, FDA regulations.
If required:
- Healthcare software development and after-launch support.
Healthcare IT Consulting: Step By Step
1
Business analysis
- (for healthcare organizations) Business needs analysis and current IT ecosystem analysis.
- (for product companies) Market analysis and competitors research, target customers identification.
- Elicitation of functional and non-functional software requirements, feature planning, and prioritization.
- Healthcare software compliance requirements gathering for applicable regulations (e.g., HIPAA, HITECH).
2
Software design
Architecture design of healthcare software, tech stack selection, integrations design, etc.
3
Project planning
Healthcare software delivery schedule planning, budget planning, and ROI calculation.
4
Risk assessment and risk management planning
Analysis of the potential risks of healthcare software development and use; drawing up the risk mitigation plan.
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ScienceSoft recommends: If your healthcare software needs early stakeholder or market validation, start with MVP development. MVP features core software functionality with simple UX and UI design and then can be enhanced further based on the received feedback. |
Complementary Healthcare IT Services We Provide
Healthcare software optimization and modernization
- Performance optimization.
- Healthcare software architecture redesign.
- Healthcare software evolution (e.g., introduction of new features, implementation of advanced technologies).
- Security and compliance improvement.
Migration to a HIPAA-compliant cloud
- Planning software migration to a HIPAA-compliant cloud (AWS, Azure, etc.).
- Carrying out migration to a HIPAA-compliant cloud.
- Optimizing software operations in a HIPAA-compliant cloud and the use of cloud resources.
Healthcare IT support
- Support of all healthcare IT ecosystem components (e.g., networks, IoMT infrastructure, EHR, patient portals).
- Proactive healthcare IT support (e.g., healthcare IT infrastructure monitoring and maintenance).
- Reactive IT support (e.g., L1-L3 support).
Healthcare software development
- Design of flexible architecture and required integrations.
- Convenient UX design for doctors, nurses, patients, etc.
- Development in compliance with HIPAA, HITECH, and other regulations.
- (if required) User training for doctors, nurses, administrators, etc.
- Healthcare software support and maintenance services.
Integration of healthcare software
ScienceSoft helps healthcare and pharmaceutical organizations integrate their software with:
- Clinical software (e.g., EHR, laboratory management system, medical imaging software).
- Management software (e.g., CRM, practice management software).
- IoMT (Internet of Medical Things) systems and connected medical devices.
Healthcare cybersecurity and HIPAA compliance assessment
- HIPAA compliance of technical (e.g., ePHI access control) and physical (e.g., facility access control) safeguards.
- Correction measures for the vulnerabilities that may be exploited by cybercriminals.
- Security testing routine.
Patient engagement solutions
We help design and plan the development of:
- Custom patient portals.
- Medical websites.
- Mobile applications for health parameters tracking, nutrition monitoring, etc.
- Chronic disease management applications.
- Health education software.
- Clinical maps.
Implementation timeline: MVP in 2-4 months.
We advise on RPM software that allows:
- Collecting and analyzing detailed information about patients’ vitals.
- Sharing patient data with integrated healthcare IT systems (e.g., EHR, HMS).
- Alerting a doctor, a patient, and caregivers in case of alarming health parameters.
Implementation timeline: MVP in around 4-8 months.
Telemedicine software
We design telemedicine software that leverages:
- Engaging video appointments.
- Remote diagnosing and vitals tracking (e.g., for pulse, blood pressure).
- Automated billing due to integration with EHR.
- Data analytics of patient outcome trends, physician performance.
Implementation timeline: MVP in around 4-8 months.
Chronic disease management and digital therapeutics
Chronic disease management and digital therapeutics
We design software featuring:
- Notifications on scheduled appointments, lab results, medication management, and more.
- Medication intake scheme.
- Disease-specific therapy programs aimed at symptom relief (breathing exercises for cardiac health, etc.).
- Nutrition and activity instructions.
Implementation timeline: MVP in 3-6 months.
Virtual reality (VR) software
ScienceSoft’s experts will help you plan VR software for:
- Medical education and training of medical students and starting-out healthcare professionals.
- Surgery training and planning.
- Pain management of chronic, acute medical procedure pain.
- Patient rehabilitation, including stroke rehabilitation.
- Physical therapy.
Implementation timeline: MVP in 2-4 months.
Image analysis software
We advise our customers on software handling:
- Analysis of various medical images (CT, MRI, PET, SPECT, ultrasound, radiography, mammography, etc.).
- 3D image analysis of particular body parts (respiratory system, brain, cardiovascular system, etc.).
- Image analysis for a wide range of standards (e.g., DICOM, MINC, NifTI).
Implementation timeline: MVP in 2-4 months.
Patient relationship management
ScienceSoft will help you plan:
- Patient CRM with a 360-degree patient view.
- Digital PR and marketing strategy.
- Integrations of patient relationship management software with EHR and other clinical applications to avoid dispersed data.
Implementation timeline: from 2-4 months.
Healthcare data management and analytics
We help integrate data from all required apps to get insights into:
- Patient outcomes.
- Physicians’ and nurses’ performance.
- Research and development progress.
- Staffing gaps.
- Population health.
- Financial data analytics.
- Medical devices usage and performance.
- Medical facilities condition and usage.
Implementation timeline: from 2-4 months.
Digital collaboration and internal process automation solutions
- Office 365-based collaboration and workflow automation to support multiteam patient care.
- SharePoint Intranet and Extranet to keep medical, administrative staff informed on critical data and enable all-around collaboration.
- Remote workplace for nurses and physicians.
- SharePoint policy management and ticketing systems.
- Learning management system.
Implementation timeline: from 1-2 months.
Staff, patient, facility tracking software
We offer consultancy on IoT software for:
- Staff tracking to avoid overwork and optimize workflows.
- Inpatient tracking with smart sensors or devices to improve safety and provide timely care.
- Hospital asset tracking using RFID tags to avoid underutilization or loss of the equipment.
Implementation timeline: starting from 2 months for a platform-based software.
Medical device software and software as a medical device (SaMD)
- Software for medical devices (e.g., glucose meters, laboratory equipment).
- Software as a Medical Device (e.g., for treatment planning, medical image viewing, drug dosage calculation).
- IoMT software design (e.g., for asset tracking, staff tracking).
Implementation timeline: MVP in 4-8 months.
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ScienceSoft's tip: If your software incorporates SaMD features (e.g., pulse monitoring using a smartphone, drug prescription software), it may require FDA registration. |
Technologies We Work With
Platforms
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Back end programming languages
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Front end programming languages
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Languages
JavaScript frameworks
Mobile
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Clouds
DevOps
Containerization
Automation
CI/CD tools
Monitoring
Databases / data storages
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SQL
NoSQL
Cloud databases, warehouses and storage
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AWS
Azure
Google Cloud Platform
Deep healthcare industry knowledge
ScienceSoft’s healthcare IT consultants have experience in pharmaceutical and biotech domains, health insurance, clinical processes, medical devices, etc. They guide our customers in planning, implementing, and supporting healthcare software that suits their strategic goals and business models.
End-to-end services
ScienceSoft combines healthcare software consulting with practical assistance for healthcare organizations and software product companies: implementation of digital initiatives, development of software products, continuous IT support, managed IT services, etc.
Fast software benefits
We work in iterations to help healthcare orgs, pharmaceutical, medical device companies, and healthcare software startups get the first benefits from our cooperation within several months. After rolling out the first software version or implementing primary changes to existing software, we continue refining software to drive better business results and deliver all required functionality.
Cost-effectiveness
To help you cut the development time and costs, we suggest building healthcare software from proven third-party components (e.g., cloud analytics services). We select optimal software components for each customer and integrate them professionally.
Business-oriented cooperation
We help healthcare organizations and software product companies introduce new value-driving technologies and improve clinical and business processes to achieve better results and cut IT operating costs. The medical IT solutions and software products we suggest are backed by thoughtful business analysis and help you reach your KPIs.
Our Approach to Pricing
We offer an optimal pricing model, taking into account your project and budget specifics:
Fixed price (FP)
We charge a fixed quote for the defined healthcare project scope. The payments schedule is aligned with the project’s milestones.
Optimal for: Waterfall projects.
Time and Materials (T&M)
We charge for the actual time spent on healthcare software development by an hourly rate of the outsourced specialists and issue monthly invoices with reports on completed work.
Optimal for: Agile projects, projects with a scope that is likely to change.
Time and Materials with a cap (T&M NTE)
We charge for an actual time spent on healthcare software development but cannot exceed a certain total charge. The customer is charged monthly.
Optimal for: projects with potential slight changes of scope, but with strict budget limitations.
KPIs in Focus
When designing an IT strategy or digital health software for hospitals, labs, healthcare startups, mature software product companies, medical device providers, and pharmaceutical companies, we build our consulting services around customers’ goals and KPIs. These are a few groups of KPIs we focus on:
- Patient health outcomes and quality of care, e.g., reduced complications rate, lower readmission rate.
- Medical staff performance, e.g., faster patient care delivery, reduced time spent on report creation.
- Cost of care, e.g., decreased length of patient stay in the hospital and ancillary costs, reduced cost per visit.
- Patient engagement, e.g., increased visit attendance, reduced hospitalizations.
- User satisfaction, e.g., number of active patients using a mobile healthcare app daily.
- Asset management, e.g., increased asset utilization rate, decreased asset search time.
Our Customers Say
bioAffinity Technologies hired ScienceSoft to help in the development of its automated data analysis software for detection of lung cancer using flow cytometry. Our project required a large amount of industry specific methodology and algorithms to be implemented into our new software connected to EHR/LIS systems, which the team handled well. They are reliable, thorough, smart, available, extremely good communicators and very friendly.
Maria Zannes
President & CEO, bioAffinity Technologies
During our cooperation, ScienceSoft proved to have vast expertise in Healthcare and Life Science industries related to the development of a desktop software connected to laboratory equipment, mobile application, and data analytics platform. They bring top-quality talents and deep knowledge of IT technologies and approaches in accordance with ISO13485 and IEC62304 standards.
Sergey Shleev
Prof. Dr. Department of Biomedical Science, Malmo University
We engaged ScienceSoft to build an Android app that complements our web-based platform for our patients. They advised and successfully lead the way from end to end through the technical challenges and considerations with development of the app. We have also engaged them to introduce a few enhancements to the app and would certainly consider ScienceSoft as a technology partner in further software development initiatives.
Justin Turner
CTO, Chiron Health
To develop a mobile application that would enhance a line of Bluetooth-enabled devices for newborn and baby care, we opened an app development tender. ScienceSoft's proof-of-concept was convincing enough for us to further the cooperation. During the project flow we were very pleased by the work of ScienceSoft’s business analysts and developers, who demonstrated high level of skills and competence.
Marina Schommer
Chairman & CEO, Montex Swiss AG
ScienceSoft designed and developed a native iOS app that offers a quantitative assessment of users’ physical fitness. I was impressed with the excellent level of responsibility, communication skills and mobile competences of both the management team and developers. All the tasks were completed accurately, promptly and efficiently.
Alexander Riftine
CEO, Intellewave