ServiceNow® Platform* Services
One Place to Find Them All
ServiceNow consulting encompasses advisory, implementation, customization, testing, and support of ServiceNow solutions. A Registered ServiceNow Partner and an official ServiceNow Reseller, ScienceSoft shares 14 year-experience in ServiceNow and offers services to cover all platform-related needs.
An Outline of Our A-to-Z ServiceNow Services
We can always advise you on the best ways to tackle your challenges, be it uncertainty in mapping your needs to ServiceNow functionality, a process malfunction or difficulties in expanding ServiceNow to more areas across your enterprise. We also provide the technical skills to overcome these challenges and work both in terms of one-time consultations and ongoing improvement projects.
We can help at any stage of your ServiceNow project. Our ServiceNow implementation services cover platform implementation from scratch, enhancement of your existing platform functionality, integrations (e.g., with IT infrastructure management tools, email services, CRM systems) as well as migration projects (from basic-functionality ticketing tools or legacy ITSM systems).
ScienceSoft can render you technical aid in making ServiceNow meet your business requirements. We set up and adjust the platform without code changes and also do various code-based customizations, such as back-end and client logic, code-level integrations, and access configuration.
Custom ServiceNow app development
Although the existing ServiceNow functionality offering is extremely rich, you can still miss some apps or features. For example, the product you need may be included in the more expensive functionality package and buying it because of one app would be too wasteful. Or you don’t think that using one of your purchased apps is sensible because you are dissatisfied with the concept behind it. A custom ServiceNow application is always a good way out for such occasions. Our certified ServiceNow application developers will analyze your functionality requirements, design and deliver the app in a reasonable time frame.
ServiceNow testing
To ensure the quality of your ServiceNow solution, our certified team of test engineers can put your system through paces and uncover all there is to fix about it. They thoroughly check ServiceNow functionality, integrations, performance, security, usability and data quality to help you make your solution fully comply with your requirements.
To help you maintain the performance and user convenience of your solution, ScienceSoft’s experts can provide ServiceNow support services. This includes not only basic user support activities but also system parameters monitoring and on-the-fly troubleshooting.
ScienceSoft can become your ServiceNow managed services provider for you to enjoy using ServiceNow without thinking about its performance issues or surfaced defects. We will take over all the worries concerning system administration and performance, security, and ongoing improvements as well as user training and support.
ServiceNow Products We Cover
Software Asset Management
Now Platform App Engine
Why ScienceSoft Exactly?
Here is what makes us fit to become your ServiceNow services provider.
- 14 years of experience.
- A Registered ServiceNow partner.
- An approved ServiceNow Reseller status (via USA).
- 24 ServiceNow certificates in the team.
What makes ScienceSoft different
We achieve project success no matter what
ScienceSoft does not pass mere project administration off as project management, a practice that's unfortunately common in the market. We drive projects to their goals, mitigating risks and overcoming constraints.
Our Clients Say
PTI has a very aggressive strategy of growth continuing the expansion worldwide. We’ve chosen ServiceNow as a business platform for this goal. ScienceSoft’s has been key to assist us building our journey. They created a portal based on ServiceNow to streamline collocation management of wireless infrastructure sites and managing our site access requests providing to our partners visibility and self-service. They also implemented Legal Catalog Items on the ServiceNow Service Portal to help our Legal Department employees adopt and efficiently use it.
We set our choice upon ScienceSoft and, over the course of our close cooperation, we haven’t regretted the decision. In terms of ServiceNow consulting and implementation, as well as automated testing services, they fulfilled our expectations and became very valuable for the projects.
*ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.