Blog

What is a data warehouse? - Definition and purpose| DWH vs big data warehouse vs a data lake | DWH trends to consider for your business | DWH pricing

A list of tips that can help you improve customer service in your retail org + a description of software features that will get you there.

Find out which CRM features you can customize and how CRM customization can improve business outcomes.

Learn what CRM software functionality is essential for startups and which CRM platforms provide the necessary tools.

The ins and outs of customer service cost: stats, methods to evaluate cost-efficiency of customer service and tech-based ways to bring costs down.

ScienceSoft dwells on how to build effective small business customer service and what software suits the task best.

Meta: Learn about a cloud-native infrastructure and how to utilize its peculiarities to reap the maximum value while migrating to the cloud.

Find out what customer service processes an automated ticketing system can facilitate and what software is up for the task.

An overview of key decisions to establish efficient support models for both enterprise and customer-facing applications.

Learn about the core elements of the enterprise application strategy to answer the business needs for agility, speed, flexibility, and cost-effectiveness.

Learn the essence of ecommerce integration and explore how to benefit from connecting your ecommerce website to other business systems via API.

ScienceSoft explains how CRM software can drive your customer service success and improve support KPIs and presents 3 top CRM platforms.