Blog

Data Warehouse: Everything You Need to Know
Data Analytics

Data Warehouse: Everything You Need to Know

What is a data warehouse? - Definition and purpose| DWH vs big data warehouse vs a data lake | DWH trends to consider for your business | DWH pricing
3 Tech-Backed Tips for Delivering Excellent Customer Service in Retail
CRM

3 Tech-Backed Tips for Delivering Excellent Customer Service in Retail

A list of tips that can help you improve customer service in your retail org + a description of software features that will get you there.
Overview of CRM Customization Features and Benefits
CRM

Overview of CRM Customization Features and Benefits

Find out which CRM features you can customize and how CRM customization can improve business outcomes.
Best CRM for Startups: Overview
CRM

Best CRM for Startups: Overview

Learn what CRM software functionality is essential for startups and which CRM platforms provide the necessary tools.
“Am I Spending Too Much?” – Discussing Customer Service Cost
CRM

“Am I Spending Too Much?” – Discussing Customer Service Cost

The ins and outs of customer service cost: stats, methods to evaluate cost-efficiency of customer service and tech-based ways to bring costs down.
Small Business Customer Service: Tips and Top Platforms
CRM

Small Business Customer Service: Tips and Top Platforms

ScienceSoft dwells on how to build effective small business customer service and what software suits the task best.
Cloud-Native Infrastructure: Proofs of Feasibility
Infrastructure Management, Managed IT

Cloud-Native Infrastructure: Proofs of Feasibility

Meta: Learn about a cloud-native infrastructure and how to utilize its peculiarities to reap the maximum value while migrating to the cloud.
Why Opt for Ticketing Automation and What Top Ticketing Systems to Consider
CRM

Why Opt for Ticketing Automation and What Top Ticketing Systems to Consider

Find out what customer service processes an automated ticketing system can facilitate and what software is up for the task.
Application Support Model: Key Decisions to Make
Enterprise Applications , Managed IT

Application Support Model: Key Decisions to Make

An overview of key decisions to establish efficient support models for both enterprise and customer-facing applications.
Must-Haves of the Application Strategy in 2020
CIO Blog, Enterprise Applications

Must-Haves of the Application Strategy in 2020

Learn about the core elements of the enterprise application strategy to answer the business needs for agility, speed, flexibility, and cost-effectiveness.
How to Harness Business Data with Ecommerce Website Integration
Ecommerce

How to Harness Business Data with Ecommerce Website Integration

Learn the essence of ecommerce integration and explore how to benefit from connecting your ecommerce website to other business systems via API.
How to Raise the Efficiency of Customer Service with CRM
CRM

How to Raise the Efficiency of Customer Service with CRM

ScienceSoft explains how CRM software can drive your customer service success and improve support KPIs and presents 3 top CRM platforms.