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Vital Soupel

Senior Insurance IT & AI Consultant, ScienceSoft

Q2 2026 Insurance AI Trends: Assistive AI Outpaces Agentic AI in Enterprise Deployments, Market Players Invest Heavily in AI Scaling Infrastructures

Insurance IT

Finance IT

Artificial Intelligence

Q2 2026 Insurance AI Trends: Assistive AI Outpaces Agentic AI in Enterprise Deployments, Market Players Invest Heavily in AI Scaling Infrastructures

Insurance organizations pursue autonomous AI, but assistant tools still lead in enterprise rollouts. AI budgets focus on infrastructure readiness.

Vadim Belski

Head of AI, Principal Architect, ScienceSoft

Radiology AI Vendor Landscape: A Guide for Radiology Leaders

Healthcare IT

Artificial Intelligence

Image Analysis

Radiology AI Vendor Landscape: A Guide for Radiology Leaders

Explore the current radiology AI vendor landscape across PACS/reporting platforms, AI marketplaces, point solutions, frameworks, and cloud infrastructure.

Vadim Belski

Head of AI, Principal Architect, ScienceSoft

How to Achieve Vendor Independence in Radiology AI: What to Own, What to Buy, and How to Stay Flexible

Healthcare IT

Image Analysis

Artificial Intelligence

How to Achieve Vendor Independence in Radiology AI: What to Own, What to Buy, and How to Stay Flexible

Learn how large academic medical centers, radiology groups, and specialized hospitals can avoid vendor lock-in in radiology AI.

Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

Top 5 Automated Help Desk Software to Boost Agents’ Performance and Customer Satisfaction

Help Desk

Top 5 Automated Help Desk Software to Boost Agents’ Performance and Customer Satisfaction

The expert explains the value of service desk and customer support automation and shares the top 5 help desk automation platforms.

Hadeel Abu Baker

Senior Healthcare IT & AI Consultant, ScienceSoft

How AI Is Reshaping Revenue Cycle Management: From Denial Prevention to Smarter Billing Operations

Healthcare IT

Artificial Intelligence

How AI Is Reshaping Revenue Cycle Management: From Denial Prevention to Smarter Billing Operations

Hadeel Abu Baker explains AI in revenue cycle management: where it works, how workflows change, and what guardrails need to be in place.

Mary Zayats

Head of Technology and Competency Development, Financial IT & AI Principal Consultant, ScienceSoft

Q1 2026 Investment AI Trends: GenAI Leads Adoption, Investment Firms Double Down on AI Despite Risks

Investment IT

Finance IT

Artificial Intelligence

Q1 2026 Investment AI Trends: GenAI Leads Adoption, Investment Firms Double Down on AI Despite Risks

Investment firms scale generative AI assistants and prepare for agentic AI rollout. Advisor concerns and integration complexity hamper adoption.

Hadeel Abu Baker

Senior Healthcare IT & AI Consultant, ScienceSoft

AI-First Healthcare Contact Centers in the GCC: Architecture Behind Safe Automation

Healthcare IT

AI-First Healthcare Contact Centers in the GCC: Architecture Behind Safe Automation

ScienceSoft shows how to structure scheduling, coverage, messaging, and handoffs into one governed operating layer for safe AI-first patient access.

Hadeel Abu Baker

Senior Healthcare IT & AI Consultant, ScienceSoft

Q1 2026 Healthcare AI Trends: Agents Can't Keep Up With GenAI, Patients Turn to Chatbots Before Clinicians

Healthcare IT

Artificial Intelligence

Q1 2026 Healthcare AI Trends: Agents Can't Keep Up With GenAI, Patients Turn to Chatbots Before Clinicians

Ambient AI adoption leads in 2026, while agentic AI and broader clinical use cases face slower rollout due to governance and deployment constraints.

Vital Soupel

Senior Insurance IT & AI Consultant, ScienceSoft

Q1 2026 Insurance AI Trends: Agentic AI Becomes Customer-Facing, Distribution Through ChatGPT Sends Broker Stocks Down

Insurance IT

Finance IT

Artificial Intelligence

Q1 2026 Insurance AI Trends: Agentic AI Becomes Customer-Facing, Distribution Through ChatGPT Sends Broker Stocks Down

Insurers scale AI agents, but non-agentic GenAI still leads in production. ChatGPT-based insurance distribution collapses broker stocks.
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