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AI Software Development Services

A pioneer in AI development since 1989, ScienceSoft builds custom AI solutions from GenAI chatbots and voice assistants to complex multi-agent systems. We also help our clients select, develop, train, and maintain machine learning models.

AI Software Development Services - ScienceSoft
AI Software Development Services - ScienceSoft

AI development services help organizations implement LLMs, SLMs, multi-agent systems, and traditional ML/DL models to automate repetitive tasks, extract actionable insights from large datasets, detect risks early, and improve customer and employee experiences. At ScienceSoft, we identify value-adding, cost-saving opportunities for AI implementation where traditional automation isn’t enough. Our architects and consultants ensure that AI works accurately, safely, and securely with your organization’s data and IT ecosystem.

According to Grand View Research, the global AI market was valued at $390.91 billion in 2025 and is expected to reach $3,497.26 billion by 2033, growing at a 30.6% CAGR (2026–2033) as AI becomes integral to business operations and consumer-facing applications.

AI Software Development Services by ScienceSoft

An AI development company with 36 years of experience, ScienceSoft provides full-scale AI services, from business and AI technology consulting to ML/AI model training and solution implementation.

AI software consulting

End-to-end AI software development

Adding AI to existing software

Designing and training AI/ML models

AI software consulting

We start by identifying AI use cases that can deliver the greatest value or cost reduction compared to traditional automation. Then, we define a cost-effective and risk-controlled technical approach:

  • GenAI vs. traditional ML (and where hybrid is best).
  • Build vs. buy (incl. model provider selection and cost comparison).
  • LLM vs. SLM for natural-language assistants.
  • Model adaptation methods (RAG, prompt engineering, fine-tuning, agentic orchestration).
  • AI infrastructure and guardrails (policy enforcement, security controls, monitoring, and governance).
Go for consulting

End-to-end AI software development

We build both GenAI solutions (including chatbots, virtual assistants, agents, and multi-agent systems) and software powered by predictive, diagnostic, and other types of traditional machine learning (ML).

To verify solution feasibility and avoid unnecessary risks, we can start with a proof of concept (PoC) or an MVP.

Go for AI software development

Adding AI to existing software

We analyze your current software and IT landscape and propose a secure, cost-efficient way to introduce AI, including:

  • Embedding GenAI assistants into client-facing and back-office tools.
  • Implementing RAG-based enterprise document intelligence.
  • Enabling autonomous agentic workflows within strict guardrails.
  • Adding traditional ML for forecasting, risk scoring, anomaly detection, and more.
Go for software evolution

Designing and training AI/ML models

Our data scientists can design and train proprietary AI models, including deep learning networks (CNN, RNN, GAN), for diverse tasks from content generation to natural language processing and image recognition. Our ML models steadily achieve >95% accuracy.

Go for AI/ML model development

AI Solutions and Capabilities We Build

An AI software development company with hands-on experience in 30+ industries, we tailor AI solutions to the unique needs of each domain, including healthcare, BFSI, manufacturing, retail & ecommerce, advertising, professional services, and more.

By AI capability

Generative AI

  • Chatbots
  • Copilots
  • Agents (incl. voice agents)
  • Multi-agent systems

Traditional ML and Deep Learning

  • Predictive AI
  • Prescriptive AI (optimization, decision support)
  • Recommendation & personalization engines
  • Anomaly detection
  • Computer vision
  • Descriptive and diagnostic AI
  • Classical NLP

By business area

Customer service

  • Virtual customer support agents (including voice agents) and chatbots providing field-specific assistance (e.g., in doctor appointment scheduling, insurance claim filing, loan application submission).
  • AI assistants for human agents (e.g., suggested replies, summaries, next-step recommendations).
  • Intent detection and request routing models.
  • Churn prediction and customer service analytics.
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Industry-centric AI assistants

Specialized assistants (based on GenAI + domain rules + RAG) for various industries, including:

  • Healthcare: AI scribes, appointment schedulers, patient intake assistants, staff copilots.
  • BFSI: policy Q&A assistants, onboarding copilots, and loan or mortgage application assistants.
  • Education: study planners, virtual tutors.
  • Marketing: campaign copilots, content generators, social media managers.
  • Gaming: dialog generation tools, moderation support.
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Diagnosing, treatment, and medical imaging

​​​​​​AI assistance for EHR management (e.g., clinical notation, appointment summaries, smart data entry suggestions, coding support).

  • Medical image analysis for MRI, CT, PET, SPECT, X-ray, ultrasound, and other modalities.
  • AI-driven clinical decision support (risk stratification, diagnostic assistance, and treatment recommendations).
  • Outcome prediction and cohort analytics (e.g., readmission risk, length-of-stay forecasting, treatment response analysis).
  • Identification of hidden factors that influence health outcomes (history, medications, lifestyle, demographics) and longitudinal patient insights.
  • 3D anatomy modeling and visualization.
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Financial management

  • Finance copilots for reporting, commentary drafting, and variance explanations.
  • Policy and procedure assistants for accountants and auditors.
  • Agentic workflows for reconciliations and exception handling (with human approvals).
  • Financial modeling and cash flow forecasting.
  • Financial fraud detection and prevention.
  • Financial risk management.
  • Expense management to identify cost reduction opportunities and optimize spending.
  • Tax optimization to minimize tax liabilities.
  • Financial reporting and compliance monitoring.
  • Asset and investment portfolio optimization.
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Supply chain management

  • Procurement copilots (supplier comparison, RFQ drafting, contract Q&A).
  • Exception-handling agents (for shipment delays, substitutions).
  • Warehouse operations assistants for SOP guidance and incident logging.
  • Real-time delivery route optimization and fleet monitoring engines.
  • Predictive maintenance of warehouse equipment, trucks, and other assets.
  • AI-assisted supplier selection and supplier performance assessment.
  • Computer vision for automated product inspection.
  • Warehouse operations automation with robots and drones.
  • Supplier communication automation (e.g., payment reminders, invoice sharing).
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Inventory management

  • Inventory and warehouse management copilots (cycle count variance explanations, SOP-based guidance for receiving/put-away/picking, and incident & damage report drafting).
  • Computer vision for inventory counting.
  • Inventory demand forecasting based on data from all supply chain touchpoints, including customers, suppliers, manufacturers, and distributors.
  • Real-time inventory optimization tools that dynamically adjust safety stock levels, reorder points, etc.
  • Dynamic price optimization to reduce inventory levels by applying discounts.
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Asset maintenance

  • Technician copilots: SOP guidance, troubleshooting, work-order summaries, maintenance knowledge base search with RAG-based answers.
  • Automatic “what changed” summaries from sensor or event streams.
  • Intelligent insights and recommendations for OEE and asset utilization optimization.
  • Predictive asset maintenance and early-failure detection (anomaly detection, remaining useful life).
  • Asset lifecycle management (e.g., asset replacement or upgrade decisions, depreciation rates monitoring).
  • Identification of asset risks related to regulatory compliance, environment, safety, etc.
  • Real-time energy consumption optimization.

Sales and marketing

  • Personalized content generation with brand book guardrails (outreach messages, proposals, product copy).
  • Meeting and call summarization with action items captured in CRM.
  • Campaign copilots for briefs, segmentation hypotheses, and A/B test variants.
  • Automated email campaigns with personalized content and delivery schedules.
  • Pipeline management with predictive lead scoring, deal prioritization, and smart recommendations on optimal actions.
  • Multi-dimensional customer segmentation and sentiment analysis.
  • Churn and upsell prediction.
  • Dynamic price optimization based on the demand, stock levels, and the analysis of competitor prices.

HR management

  • Copilots for HR teams (recruitment content generation, policy interpretation support, onboarding workflow assistance, case and ticket summaries, and draft communications).
  • Employee assistants for everyday HR requests (onboarding guidance, benefits and leave questions, internal knowledge Q&A).
  • AI-powered CV screening and candidate matching.
  • Detection of recruitment bias.
  • AI-assisted identification of factors contributing to employee turnover.
  • Sentiment analysis to understand employee engagement.
  • Personalized recommendations on employee performance optimization and learning opportunities.
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Security and fraud detection

  • SOC copilots for alert triage summaries and investigation assistance.
  • Natural-language querying over security logs and knowledge bases.
  • Phishing simulation content generation.
  • Automated detection of digital fraudulent activity (e.g., money-laundering transactions, phishing attempts, bots, malware, breach attempts).
  • Detection of fraudulent and potentially hazardous activity in physical environments (via computer vision, access log analysis, etc.).
  • Biometric-based authentication in security systems.
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Web scraping and crawling

  • LLM-assisted extraction of insights from unstructured and semi-structured content (tables, mixed layouts, inconsistent formatting).
  • Topic-focused content aggregation with AI summaries (websites, social media, review portals, news sources).
  • Taxonomy creation and normalization at scale (entities, categories, attributes) to standardize scraped data.
  • Classical extraction plus classification, clustering, and deduplication to clean and structure large datasets.
  • Sentiment analysis with quality checks and consistent evaluation controls.
  • Image-based enrichment of scraped records: extracting insights from logos, product images, and in-picture text (computer vision, OCR).
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Content creation

  • Natural language generation (NLG) with brand style constraints, tone tuning.
  • Text, image, audio, and video generation pipelines.
  • Subtitles, captioning, and translation at scale.
  • Content summarization for articles, reports, calls, and knowledge bases.
  • Content optimization for SEO (keyword enrichment, metadata, and on-page improvements).
  • Content quality scoring and moderation (e.g., policy compliance, toxicity, brand-safety checks).
  • SEO and topic modeling analytics to identify themes, gaps, and content opportunities.
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Conversational AI Assistant for Seamless Service Automation

See how conversational AI can be leveraged to automate complex interactions like appointment scheduling in healthcare. Deployed in Amazon Cloud and powered by Amazon’s Nova Sonic Speech-to-Speech model, the showcased agent can cut operational costs by 50%.

Agentic AI for Transforming Investment Decision-Making

See how agentic AI helps investment teams uncover market insights and make smarter decisions. Built on LangChain and OpenAI LLMs, the agent can speed up investment analysis by up to 70% and boost analyst productivity by over 50%.

Ready to Talk Specifics?

Tell us about your AI initiative — ScienceSoft will apply decades of experience to accelerate your AI journey while minimizing risks.

Head of AI, Principal Architect, ScienceSoft

For most business cases, training AI models from scratch isn’t necessary. The fastest path is to start with proven foundation models (open-source or commercial), adapt them using prompt engineering and RAG, and fine-tune only when quality and consistency demand it. Open-source models are typically more cost-effective and flexible, while commercial platforms often simplify scaling, governance, and support. Plus, you can combine several of them: in one project, we used five open-source NLP models to add smart features to a help desk software.

Developing a fully custom AI model may be justified when you need strict control over output accuracy, latency, or data privacy, such as in medical diagnostics, credit risk scoring, fraud detection, or manufacturing quality control. Even then, it’s often more efficient to fine-tune or distill existing models than to build a new one end to end.

AI Software Development Costs

AI software development costs can range from $10,000 to $1,000,000+, depending on factors such as model type, AI autonomy level, integrations, data readiness, and security requirements.

AI Software Development Costs

Sample cost ranges for AI development services

$10,000–$100,000

A chatbot (scripted or lightly autonomous) or assistant (e.g., for internal document search, summarization, or scribing). The cost depends on the level of autonomy, the number and quality of data sources, governance needs, and whether voice support is required.

$50,000–$150,000+

An agent that connects to other enterprise systems and performs independent actions (e.g., triage, scheduling, case handling) with approvals, logging, and guardrails.

$300,000–$1,000,000+

A system with multiple AI-optimized components (e.g., an EHR or insurance claims management system enhanced with employee copilots, RAG search, automation agents, and AI analytics).

Curious about the potential costs of AI application development? Use our AI cost calculator to get a cost estimate tailored to your needs.

AI-Based Software Development Cost Estimation

Please answer a few simple questions about your needs, and our experts will calculate the cost and timelines of artificial intelligence development services for your particular case. 

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*What is your industry?

*What type of AI solution do you need?

*What business goals do you want to achieve with AI?

*How should your AI deliver results?

*What level of autonomy should your AI have?

*Who will primarily use or benefit from this AI solution?

*Should the AI integrate with existing systems?

Which LLM or AI provider do you prefer (optional)?

*Do you have any software compliance requirements? Check all that apply.

Your contact data

Preferred way of communication:

Thank you for your request!

We will analyze your case and get back to you within a business day to share a ballpark estimate.

In the meantime, would you like to learn more about ScienceSoft?

Our team is on it!

Why Choose ScienceSoft Company for Your AI Initiative

36 years
in AI
750+
professionals on board
icon Details
750+
professionals on board

We have all the required talents in-house, including project managers, solution architects, data scientists and engineers, compliance consultants, software developers, UX/UI designers, and QA specialists. Over 50% of our talents are senior-level experts.

>95%
AI model accuracy
icon Details
>95%
AI model accuracy

Our custom AI models have an average accuracy of 95% and achieve an accuracy of up to 98%.

30+
industries
icon Details
30+
industries

We have first-hand experience implementing AI for demanding industries such as healthcare, BFSI, automotive, manufacturing, retail & ecommerce, and more.

Trusted by global market leaders

CEO, ScienceSoft

Back in 1989, ScienceSoft was one of the first companies to develop AI and integrate it into a product used by 40% of the Fortune 500. Since then, we have embraced advances in the field but kept a cool head to protect our clients’ interests. We don’t experiment with AI — with three decades of experience, we develop sustainable and secure solutions that deliver measurable results and don’t expose our clients to unnecessary risk.

What Our Clients Say About Working with ScienceSoft

Star Star Star Star Star

Right from the start, your team showed professionalism and expertise that immediately put us at ease.

We appreciate that you examined our needs with great diligence and went above and beyond to develop a solution that fully meets our high demands for image quality. We're sure the new app will help us boost our productivity and help us cater to more clients. Special credit to the data scientist: the performance of the new image stitching algorithm is amazing.

Our collaboration was straightforward and efficient.

We have cooperated with ScienceSoft on the evolution of our main product, an Al-powered tool that helps detect and fix vulnerabilities in software code. ScienceSoft's team did a solid job for us. They are extremely competent and committed.

They delivered a fully customized AI medical chatbot PoC in just two weeks, which was unbelievable.

The attention to detail in the chatbot design, and especially the pitch deck, was amazing — with this kit on hand, we are ready to go into investor discussions confidently. It’s not often that you find a team that moves this fast without sacrificing quality.

Technologies We Work With

Generative AI

Models

Large Language Models (LLMs)

Small Language Models (SLMs)

Multimodal models

Computer vision models

Image generation models

ASR speech models

TTS speech models

Audio models

Realtime

Model adaptation and efficiency

Fine-tuning

Instruction tuning

LoRA adapters

RAG

Graph RAG

Agentic workflows

AI platforms and services

Azure OpenAI Service

Amazon Bedrock

Hugging Face Inference

Oracle Cloud

G42/Core42

Agents and Orchestration

OpenAI Agents SDK

OpenAI Agents

AWS Agents

LangChain

LangGraph

smolagents

LiveKit

Dify

n8n

Faiss

ChromaDB

Qdrant

Weaviate

OpenSearch

Pgvector

Amazon Neptune

Graph RAG Toolkit

Neo4j

Traditional ML

Platforms and services

Azure Cognitive Services

Azure Machine Learning

Microsoft Bot Framework

Amazon SageMaker

Amazon Transcribe

Amazon Lex

Amazon Polly

Google Cloud AI Platform

Frameworks and libraries

Apache Mahout

Apache MXNet

Caffe

TensorFlow

Keras

Torch

OpenCV

Apache Spark MLlib

Theano

Scikit Learn

Gensim

SpaCy

Programming languages

Frequently Asked Questions on AI Software Development

We’ll use AI on customer or employee data. How do we build privacy and security into the solution?

We design AI solutions with security and privacy from day one, applying ScienceSoft’s ISO 27001-certified security management system and DevSecOps practices throughout delivery. We implement strong protections in production, including encryption in transit and at rest, role-based access control, secure key management, and logging and monitoring.

For GenAI and RAG, we add safeguards to prevent data leakage and misuse, such as strict permissioning for data retrieval, redaction or masking of sensitive data, and prompt-injection defenses. If sensitive data is used for training or fine-tuning, we follow a data minimization approach and apply anonymization or pseudonymization where appropriate. We also ensure compliance with relevant regulations (e.g., GDPR, HIPAA, PDPL) and provide transparent user-facing disclosures and consent flows when required.

We’re planning an AI initiative, but doubt its feasibility. How do we know AI will work out for our case and deliver value?

We usually start with a focused proof of concept (PoC) or pilot to validate the assumptions that determine success: that the required data sources can be securely accessed and prepared, that the necessary integrations and permission boundaries are feasible, and that the solution can meet clearly defined quality and safety targets. For GenAI, we evaluate output quality on representative queries (e.g., groundedness and accuracy against your knowledge sources, and the share of answers that are accurate and correctly cite the underlying sources) and validate guardrails for retrieval and tool use. For traditional ML, we establish a baseline using your current process (rules, reports, or an existing model) and test whether the ML approach improves both model metrics and business outcomes. In both cases, we connect technical measures to business KPIs, such as reduced handling time, higher first-contact resolution, lower error rates, fewer fraud losses, faster cycle times, or lower operational costs. The result is a metrics-backed feasibility and value assessment, plus a recommended rollout plan and a risk mitigation strategy.

We’re currently shortlisting vendors and planning our AI budget. Can you estimate costs?

To provide exact cost estimates for an AI initiative, we first need to complete a project discovery, but we understand that our clients often require a quote much earlier than that. To satisfy these needs, we offer ballpark quotes (use our online calculator to get one) and give preliminary estimates at early project planning stages (e.g., using T-shirt sizing or PERT methods). When it comes to the final quote, we provide a detailed cost breakdown and draw up a contingency budget to make sure our clients know exactly what they are paying for. Feel free to explore our cost estimation practices in the dedicated guide.

Do we need GenAI, or is traditional ML or deep learning a better fit?

It depends on your goal. Use GenAI when the output is generated content (text, images, audio, video) or when users need natural-language interaction, for example, knowledge search and Q&A, summarization, drafting, and guided workflows, especially when information is unstructured. Use traditional ML and deep learning when you need consistent, measurable outputs like forecasting, scoring, anomaly detection, and computer vision. Many high-performing solutions combine both: GenAI handles unstructured inputs and user interaction, while ML/DL delivers reliable predictions and detection.

What data do we need, and how do we prepare it for GenAI (with RAG) or ML?

For LLMs with RAG, the best inputs are your knowledge sources: PDFs, policies, manuals, knowledge base articles, tickets, and other internal documents. But the content must be organized and governed (clear ownership, consistent structure and metadata, up-to-date versions, and role-based access). We prepare RAG-ready data by cleaning and deduplicating content, extracting and standardizing text, chunking and indexing it for retrieval, applying permissions, and setting up refresh processes.

For ML and deep learning, you typically need more structured, consistent datasets: transaction and operational data for forecasting, sensor logs for predictive maintenance, or standardized MRIs for medical image analysis. Preparation focuses on relevance and completeness, labeling when required, bias and quality checks, and building robust datasets for training, validation, and testing. If gaps are identified, we assess data quality and, when appropriate, improve or enrich datasets by incorporating third-party or AI-generated data.

How reliable will the AI output be, and what level of human oversight is required?

Reliability depends on the task and risk level. For GenAI, we improve consistency by grounding outputs in trusted sources (e.g., RAG), constraining responses (e.g., structured formats, rules, tool permissions), and continuously evaluating quality through test sets and production monitoring.

For traditional ML and deep learning, reliability is ensured through measurable metrics (e.g., precision, recall, F1-score for AI predictions), validation, drift monitoring, and retraining.

Human oversight is built in where risk is high and kept lightweight where automation is low-risk, based on your compliance needs and error tolerance.

AI can be biased or unsafe. How do we reduce risks and stay compliant?

We approach responsible AI as a practical engineering discipline: defining unacceptable behaviors, testing for bias and harmful outputs, ensuring explainability where required, and applying governance controls such as access restrictions, audit logs, and review workflows.

For GenAI, we also add safety guardrails around retrieval, prompting, and tool use, plus red-teaming for likely failure modes. Where relevant, we align the solution with recognized risk management approaches and regulations and help you establish an internal operating model for ongoing governance.