Information Technology Consulting

With 30 years in IT, ScienceSoft offers services to streamline IT strategy creating, information security assurance and system integration, ensure smooth and effective digital transformation and improve digital customer experience. Our approach is to focus on the client’s strategy and long-term goals, so we skip the noise of fleeting trends and equip the business with reliable and agile technology to achieve enduring outcomes.

Our Services

		IT strategy consulting With almost three decades in IT business, we know that it’s a daunting task to devise and implement a concise IT strategy aligned with business goals. We are happy to share our experience to support you in technology roadmapping and exploring most efficient ways to use available resources and technology trends. We can develop a new technology agenda or adjust the existing one to a changing business strategy, for example: geographical expansion new products and services mergers and acquisitions If you have little time for IT strategic planning, feel uncertain about new initiatives or are still in two minds about choosing most profitable directions of IT development, we are here to accompany you in IT strategy development and execution to help your business scale to a new level of market competitiveness and get the most from your investments.
		Digital transformation With the right choice of business-supporting technologies, we help enterprises go beyond automating traditional methods and processes and explore new ways to boost business and even transform business models. We operate in various domains including healthcare, retail, banking, telecoms, manufacturing and more and carefully gather experience in delivering reliable IT solutions with the focus on industry specifics. We are ready to join your IT journey regardless of your digital maturity level and help choose most profitable technology innovations to leverage your business and improve the experience of your employees and customers.
		Digital customer experience consulting The success of any business (be it an ambitious startup or a highly experienced business shark) directly correlates with customers satisfaction. IT solutions can give an answer to the tricky question: what makes a business customer-focused and profitable at the same time: Deep personalization based on 360 degree view of a customer. Segmentation and product /service design based on segment needs. Digital customer experience consistent in all channels and touch points. We help businesses get equipped with best solutions to catch up with changing customer tastes and win the battle for customers: collect customer data and feedback across multiple channels and use it for meaningful insights and data-driven decisions, thus finding the ways to modify your customer strategy and approach to providing goods and services) introduce intelligent loyalty programs to retain clients and attract new audience enliven your customer experience with attractive mobile apps and responsive websites and portals We show how to speak the same digital language as your customers and support them across various channels.
		System integration Modern business environment generates the need to use different IT solutions for different purposes to ensure effective work of an enterprise. In this respect, system integration is a vital point to consider, whether you are planning to add new functionality to the IT solutions already in use, or implement new software. It’s essential that your employees need to collaborate to work effectively - the same is expected from the IT solutions you are using. With an integrated system made of synchronized components, you get an opportunity to increase business efficiency and reduce maintenance costs. Our consultants are ready to help you find a quick and less painful way to system integration, identify milestones and mitigate risks. We don’t stop at fixing current state of affairs, we look into the future and stand for the integration leaving space for flexibility (in case you need to introduce IT-related changes as your business grows).

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Solution Lifecycle Support

ScienceSoft’s teams of information technology consultants have the skills, methods and tools to help the client in adapting to the market demand and building up revenue through digital transformation. We back up our services with multi-year expertise, and it shows at every project stage:

Planning stage

Drafting and revising the strategy
Selecting the platforms
Mapping business requirements to features
Planning releases for iterative solution improvement

Implementation stage

Platform-based solutions or custom development
Integration
Data migration

Maintenance stage

There’s always room for more growth, and ScienceSoft is ready to uphold the craving for improvements, be it new functionality or better interoperability, performance, usability, scalability and bug fixing. We will allocate a multidisciplinary team with DB, CRM, mobile, UI and other experts to maintain, upgrade and update your software.

Solutions to Compete and Win

		CRM With over 11 years in CRM consulting and development services, ScienceSoft helps B2B and B2C enterprises build lasting relationships with their clients, support sales management and drive sales teams’ engagement and productivity. In particular, we help our customers to sharpen the focus on marketing and sales automation, loyalty program management, sales planning, performance evaluation, reporting and analysis.
		Business intelligence and big data analytics Bringing in 30 years in Business Intelligence and Data Science with 35+ patents in artificial intelligence and pattern recognition, ScienceSoft offers end-to-end BI and data analytics services (including big data analytics) to convert huge volumes of raw pieces of information into meaningful and consistent insights. We help our customers to evaluate staff performance, gain visibility into consumer behavior, handle financial and sales analysis as well as identify new business opportunities and mitigate risks.
		Intranets With 12 years of SharePoint consulting and development, ScienceSoft provides clients with custom intranets to create a collaborative workplace, drive corporate knowledge, shape teamwork and gear up business processes. We adopt an all-inclusive approach to match customer’s business environment and corporate values on each step of the way, from initial consulting to design, development, customization and continuous support.
		Knowledge management Bringing in over 30 years of experience in information technology, we help your corporate knowledge stay valid and grow, uplifting employee performance and delivering transformative outcomes. With the ScienceSoft's proprietary knowledge management framework, businesses can enable seamless knowledge mapping, transfer, aggregation, storing, sharing and maintenance to excel within the organization and on the market.
		Portals With 14-years expertise in web portal development, UI design and QA, ScienceSoft offers a wide range of competencies to make each created resource a tool for building healthy relationships with customers, employees, vendors and other valuable partners in your business.
		Internet of Things We help our customers uncover the potential of connected things and keep up with the tendencies in smart maintenance, smart cities, industrial IoT, smart logistics & transportation, connected health and more developing from scratch and reengineering IoT solutions. We base IoT development on our own approach to IoT architecture. We provide quick and flawless integration of new IoT software into the existing processes addressing IoT-specific security threats and big data management challenges. We offer our best practices in big data analytics, mobile and web development, cloud development and more to enhance the functionality of everyday devices and enable our customers use the benefits of the Internet of Things in full swing.
		IT service management ScienceSoft applies 11 years in ITSM consulting and delivery based on ServiceNow platform to assist clients in aligning their IT services with business goals. We employ an industry-specific approach to each project, using best practices to ensure prevention of service disruptions and seamless incident management along with timely reaction to infrastructural changes, problems and events.
		Custom software When the vision goes out of the box, packaged products can fail to meet the need of the business. Powered by 30 years in IT, ScienceSoft’s teams of BA’s, QA’s, designers, engineers and other experts are ready to analyze the idea top to bottom and make the product come true. We draft a software requirements specification, advise clients on the development approach and kickstart the project sticking to time and budget limits. And after our customer is happy with the result, we support the project with customization and maintenance options
		Information security For more than 16 years, ScienceSoft’s security team is on the guard of sensitive business data. We help our customers to enable identity and access management, identify vulnerabilities in the network, check the environment against APTs, ransomware and other threats, as well as to ensure compliance with industry-specific security standards.
		Image analysis With over 30 years of expertize, ScienceSoft’s software engineering competencies cover the full cycle of image quantitative assessment, from image acquisition to its quality improvement, following processing, analysis and output. Covering the analysis of both manufactured products and clinical images, we assist in: automated visual inspection 3D scanning, modeling and mapping object recognition, classification and sorting assembly verification detection of defects and abnormalities and more Our software stays reliably performant in various settings, be it PC-based machine vision systems, smart cameras or medical image scanners.

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Up for the Challenge

Gaining competitive advantage
When staying ahead of the competition starts to take a toll on the venture, optimization is needed. At ScienceSoft, we study the client’s unique processes back and forth to highlight the bottlenecks and overcome them with the help of technology, be it data analysis, IS aspects, enterprise mobility, process automation, migration to the cloud, introduction to AR and more.
Fighting the growing complexity of business environment
Your IT infrastructure is under constant pressure from evolving business environment, and there can be a number of reasons to that: an increase in customer flow, expanding competition, a wave of newcomers, emergent regulations and more. ScienceSoft is ready to back you up wherever it is needed the most, with BI for more visibility in processes, intelligent CRM to speak the customer’s language, portals and knowledge management tools to support collaboration and more.
Ever-changing business requirements
You have the vision, but the idea can evolve. ScienceSoft’s engineers dominate agile development techniques and enable flexible architectures for on-spot customization opportunities.
Restricted IT budgets
Sometimes the budget is everything and we get it. But we will never suffer the quality of your next big thing for the sake of saving. ScienceSoft’s IT consulting services ensure thorough planning of cost-effective development, when the choice of technology, platform and approach allows trimming expenditures without quality losses.
Information security threats
Protecting sensitive data is a challenge, and we help our clients to tackle it, starting with the awareness. ScienceSoft provides customers with information security consulting services to define vulnerabilities and ensure hacker-proof architecture of their infrastructure.

Industries We Serve

We are committed to the client’s goals and business focus across the industries, and our hallmark projects can introduce our competencies better than just words.

Healthcare

Healthcare CRM deployment for medical and research center in the Gulf region
Medication order processing system for a US healthcare company with more than $15 bln revenue and 60,000 employees
CNN-based solution for automatic brain tumor localization

Banking and Financial Services

IBM Security QRadar SIEM fine-tuning phase 1 and 2 for a US bank with 150-year history and 3 mln clientele
Award-winning mobile banking application for a customer with $254 mln of equity capital
Intranet development for a 45,000-employee bank

Retail

World’s largest PLM platform driving the development of products with over $300 bln in annual sales
Sales analysis system for a multinational FMCG with 1 bln consumers
Trade marketing planning system for an international corporation with 82,000 employees

Telecommunications

Viber app with over 750 mln active users
Hybrid mobile applications for video streaming services offered by T-Mobile, Orange and other industry shapers
A web solution enhancing application of Lifeline programs for a US telecom serving more than 15 states

Life Sciences

Chemical analysis application for a world leader in food safety, water quality and environmental diagnostic testing solutions
CRM system for a US-based multinational leader in epigenetic diagnostics of urologic cancers with over 30,000 patients tested to date
Social business platform for a biopharmaceutical company

Your Project Is One Click Away

Let’s streamline your idea’s realization and introduction to the market. We can start off with signing an NDA and meeting for a short intro session. Then, depending on your vision and project’s need, we proceed with drafting the IT strategy or on the system integration, e.g. CRM, BI and more. Just drop us a line and off we go.