About
About

ScienceSoft is a US-based IT consulting and software development company founded in 1989. We are a team of 700 employees, including technical experts and BAs.
- Company
  
  Company
  
  Management Team
  
  Careers
  
  Partnerships
  
  ScienceSoft Referral Program
- Approach
  
  Development Process
  
  Sustainability Policy
- Recognition
  
  Testimonials
  
  Press Room
Services
Services

We handle complex business challenges building all types of custom and platform-based solutions and providing a comprehensive set of end-to-end IT services.
- Service types
  
  Software Development
  
  Testing and QA
  
  Application Services
  
  IT Consulting
  
  Managed IT Services
  
  Infrastructure Services
  
  Help Desk Services
- Solutions
  
  Data Analytics
  
  CRM
  
  Cybersecurity
  
  Internet of Things
  
  Image Analysis
  
  Web Portals
  
  Ecommerce
- Platforms
  
  SharePoint and Office 365
  
  Microsoft Dynamics 365
  
  Salesforce
  
  Magento
  
  ServiceNow
Industries
Industries

To power businesses with a meaningful digital change, ScienceSoft’s team maintains a solid knowledge of trends, needs and challenges in more than 10 industries.
- Healthcare
  
  Banking and Financial Services
- Retail
  
  Telecommunications
Case Studies
Case Studies
- Healthcare
  
  Banking
  
  Retail
  
  Telecommunications
  
  Manufacturing
- Entertainment
  
  Education
  
  Travel and Hospitality
  
  Logistics and Transportation
  
  Oil and Gas
Blog
Contact Us

Custom Telecom Software Development

For more than 13 years, our custom telecom solutions have been powering global leaders in telecommunications, such as T-Mobile and Orange, as well as aspiring startups like Viber (grew to over 750 mln users).

Operations Support Systems (OSS)

ScienceSoft helps telcos ensure that their networks run like clockwork.

VoIP-based services

With an extensive experience of delivering VoIP solutions, we create:

Server-side applications for softswitches;
Customized SIP-clients.

Monitoring

Based on BMC Remedy or ServiceNow, our customized solutions allow for managing multiple operations effectively:

Network resources inventory;
Performance management;
Fault management;
Trouble ticketing;
Fraud protection.

Get a quote

Business Support Systems (BSS)

Witnessing the ever-growing transformation of the telecom industry, our clients are able to run their businesses in step with the change and create completely new business models thanks to:

		Charging and billing systems Flexible and real-time billing and charging solutions that enable: Subscribers to have instant control over their plans as well as benefit from multiple offerings; Operators to create various pricing models and personalized offers for several customer segments (thanks to CRM integration).
		CRM systems Engage with subscribers in multiple ways: Customer account management: tracking order history, channel activity, promotion response and others; Loyalty program management: creating tailored offers, promotions and information on services and products; Customer retention: predicting customer churn as well as increasing customer value and loyalty by using advanced analytics. Check out our CRM consulting expertise.
		Customer self-service portals Modern and interactive portals that are: Profile-based and personalized; Secure, powerful and scalable; Integrated with business systems, data analysis tools and social media; Optimized for mobile phones and tablets. Read more on web portal development at ScienceSoft.
		All-round data analysis and reporting Improve the performance of data-rich business processes through: Data warehousing: aggregating data from multiple sources into a single, quick and safe database – we do the design and implementation; Advanced reporting and visualization: customizable reports to evaluate campaign effectiveness, predict churn and gain strategic insights for further improvements; Predictive analytics: optimizing marketing strategy by analyzing customer behavior through segmentation and history.
		Corporate portals Fast and secure portals to help your team benefit from: Business workflow automation; Project and task management; Corporate knowledge base; Workforce management; Procurement management; Document management.
		Custom web and mobile applications Increase business agility with a custom application that is tailored to meet your specific needs. Here are some examples of the custom applications that we have implemented recently: Mobile number portability system; Sales force automation system.

Customized VAS (Value Added Services) Software

We help telcos extend their offerings with:

VoIP apps;
IPTV apps.

Our Hallmark Projects

		Viber – an instant messaging and VoIP app with over 900 mln active users;
		Mobile number portability system for a European mobile operator with 1.4 mln subscribers;
		Viber billing – a handy self-care portal to help Viber users keep track of their calls and balances;
		Hybrid mobile apps for video streaming services offered by T-Mobile, Orange and other industry giants;
		Penetration testing for a mobile operator with more than 5 mln subscribers and almost 2,000 employees.