User Experience (UX) Design Services
User experience design services focus on building smooth interaction flows between users and software. ScienceSoft’s comprehensive approach to UX design ensures superior user satisfaction, resulting in maximized use of features and higher dwell time of all types of web and mobile software.
What UX Services Include
1
User Research and Analysis
Competitors’ analysis, web analytics, user interviews, and initial user testing will enable you to understand the goals, needs and mental models of your users.
2
Persona and Scenario Creation
Analyzed data is used to create personas – fictional profiles of your real users – which later become the basis for scenarios – user-software interaction patterns.
3
User Journey Mapping
Different scenarios are combined to create a comprehensive user journey map that covers all possible points of users’ interaction with your software.
4
Wireframing and Prototyping
The user journey map is transformed into multiple wireframes. When they are assembled, you get a prototype that gives you a clear vision of a future web or mobile app without forcing you to invest in front-end code development.
5
Testing
Rigorous usability testing of the finished prototype to ensure the UX design quality and eliminate chances of critical UX errors prior to front-end development.
Why ScienceSoft
- 31 years in IT.
- Dedicated UX team on board.
- Hands-on expertise in UX research and usability testing.
- Well-established agile processes.
Why UX Design Matters
Sources: Google, Forrester
What You Get with Our UX Design
Result-Driven Approach
We always start with a UX research (in case of software in development) or UX audit (in case of a developed software) to learn what benefits user experience design or redesign can offer to you. We also suggest iterative UX optimization that allows introducing UX improvements and analyzing their effect on the go.
Maximum User Flow Coverage
While creating personas, we make sure they reflect all behavior patterns that are typical for your audience. That’s why our user scenarios – with the personas at their core – cover 90%-95% of all possible interaction situations. To make up for the remaining ~10%, we conduct additional research during the user journey mapping stage.
UX and UI Design Service Bundle
Although UI design and UX design are different processes with different deliverables, they are closely interconnected and share the objective of facilitating users’ interaction with software. By opting in for our UX and UI design services as a bundle, you get faster delivery due to already established collaboration.