User Experience (UX) Design Services
User experience design services focus on building smooth interaction flows between users and software. ScienceSoft’s comprehensive approach to UX design ensures superior user satisfaction, resulting in maximized use of features and higher dwell time of all types of web and mobile software.
What UX Services Include
User Research and Analysis
Competitors’ analysis, web analytics, user interviews, and initial user testing will enable you to understand the goals, needs and mental models of your users.
Persona and Scenario Creation
Analyzed data is used to create personas – fictional profiles of your real users – which later become the basis for scenarios – user-software interaction patterns.
User Journey Mapping
Different scenarios are combined to create a comprehensive user journey map that covers all possible points of users’ interaction with your software.
Wireframing and Prototyping
The user journey map is transformed into multiple wireframes. When they are assembled, you get a prototype that gives you a clear vision of a future web or mobile app without forcing you to invest in front-end code development.
Testing
Rigorous usability testing of the finished prototype to ensure the UX design quality and eliminate chances of critical UX errors prior to front-end development.
Why ScienceSoft
- 31 years in IT.
- Dedicated UX team on board.
- Hands-on expertise in UX research and usability testing.
- Well-established agile processes.
Why UX Design Matters
Sources: Google, Forrester
What You Get with Our UX Design
We always start with a UX research (in case of software in development) or UX audit (in case of a developed software) to learn what benefits user experience design or redesign can offer to you. We also suggest iterative UX optimization that allows introducing UX improvements and analyzing their effect on the go.
While creating personas, we make sure they reflect all behavior patterns that are typical for your audience. That’s why our user scenarios – with the personas at their core – cover 90%-95% of all possible interaction situations. To make up for the remaining ~10%, we conduct additional research during the user journey mapping stage.
Although UI design and UX design are different processes with different deliverables, they are closely interconnected and share the objective of facilitating users’ interaction with software. By opting in for our UX and UI design services as a bundle, you get faster delivery due to already established collaboration.
ScienceSoft improved conversions of a US telecom company’s website by 600% after optimizing its user experience.
Our UX Design Service Options
We offer UX design as a one-off service or as continuous UX support, in which we iteratively improve your user experience throughout the time of our collaboration.
Online store experience that will greatly increase your average customer lifetime value.
Stellar UX of your app across all devices to increase the number of visitors and their session time.
SaaS user experience that ensures fast onboarding and high subscription renewal rate.
Why You Should Invest in UX Design now
Today, 73% of companies state that user experience is paramount for their success and report their intention to invest in UX design. Choosing to be among the 27% companies, who disregard the importance of UX design now, means deliberately falling behind the competition. Don’t let your choice bring irreversible consequences to your business.