IT Solutions for Professional Services: Transform Service Delivery and Automate Operations

IT Solutions for Professional Services - ScienceSoft

IT solutions for professional services allow businesses to digitalize service delivery and automate internal operations for increased productivity and a more competitive advantage in their industry.

Providing IT solutions for professional services since 2012, ScienceSoft enables professional services companies to acquire new customers with digital service delivery channels and optimize internal business processes, like project management, employee collaboration, and more.

Open Up New Service Delivery Opportunities and Automate Operations!
ScienceSoft’s team will analyze your current business operations, recommend and implement tailored IT solutions that will help you raise your business productivity and contribute to its further growth.

WHAT MAKES SCIENCESOFT A RELIABLE PARTNER

  • 12 years in IT for professional services.
  • 8 Microsoft Gold Competencies.
  • AWS Select Tier partnership.

Ample experience in delivering various IT solutions:

  • 31 years in data analytics.
  • 15 years in web portals.
  • 15 years in business intelligence.
  • 12 years in CRM.
  • 8 years in HR.

IT SOLUTIONS TO STREAMLINE OPERATIONS OF YOUR PROFESSIONAL SERVICES COMPANY

CRM

CRM

B2B marketing:

  • Building brand awareness.
  • Content marketing.
  • Omnichannel lead generation.
  • Customer journey management.

Sales: 

  • Long-cycle sales.
  • Consulting sales.
  • Account development.
Technology/platform:
Dynamics 365 Marketing
Dynamics 365 Sales

Customer portal

Customer portal

  • 360-degree customer view.
  • Digital service delivery.
  • Customer self-service.
  • AI assistant.
  • Data access and self-service analytics.
  • eLearning.
Technology/platform:
Dynamics 365 Customer Service
Dynamics 365 Virtual Agent for Customer Service
Cloud-native solutions based on Azure and AWS services

Data analytics portal

Data analytics portal for customers

  • Data upload (one-time and continuous).
  • Secure storage.
  • Data augmentation and enrichment.
  • Machine learning and NLP.
  • Data and insight visualization.
Technology/platform:
Power BI
Tableau
Azure and AWS database solutions
Azure and AWS data warehouse services
Azure and AWS machine learning

Project and human resource management

Project and human resource management

  • Project planning.
  • Task management and scheduling.
  • Resource allocation.
  • Progress monitoring.
  • Workforce utilization management.
Technology/platform:
Dynamics 365
Custom solutions

Document Management

Document management

  • Templates.
  • Intelligent search.
  • Co-editing with a customer.
  • Approval workflows.
  • Document retention policies.
Technology/platform:
SharePoint with customizations

Employee database and portal

Employee database and portal

  • Organizational chart.
  • Open positions.
  • Employee self-service.
  • Scheduling.
  • External workforce management.
Technology/platform:
SharePoint with customizations
Custom solutions

Business intellugence

Business intelligence

  • Finance analytics.
  • Customer analytics.
  • Performance analytics.
  • Workforce analytics.
  • Operational analytics.
  • Planning and forecasting.
Technology/platform:
Power BI
Tableau
Azure and AWS database solutions
Azure and AWS data warehouse services
Found What You’ve Been Looking For?
ScienceSoft’s team will help you implement a tailored solution that will meet your company’s business needs.

OUR HALLMARK PROJECTS FOR PROFESSIONAL SERVICES

BI Implementation for a Real Estate Developer
BI Implementation for a Real Estate Developer

BI solution delivered by ScienceSoft allowed the Customer to integrate the data from disparate sources and better understand their business with a comprehensive financial analysis.

Enterprise Portal Development for a Financial Advisory Firm
Enterprise Portal Development for a Financial Advisory Firm

An enterprise portal that offers advanced team collaboration and project management functionality and supports regulatory compliance.

Development of a Records Management System for a Legal Firm
Development of a Records Management System for a Legal Firm

A SharePoint-based records management system with document profiling and calendaring capabilities. The system ensures records immutability and facilitates management of large volumes of legal documents.

Customer Portal Development for a Tax Consultation Agency
Customer Portal Development for a Tax Consultation Agency

ScienceSoft’s team developed a customer portal and integrated it with accounting software, a tax management system and a payment system. The portal enables fast and convenient access to tax information by the Customer’s clients, which helps increase client satisfaction.

Development of Mobile Photo Management Software
Development of Mobile Photo Management Software

A mobile picture-taking application for a photo service provider. The solution uses the Android camera to send images automatically to a proprietary web-based resource for facilitated viewing, sending, printing and purchasing.

SharePoint Portal Development for Lawyers
SharePoint Portal Development for Lawyers

The solution allows creating personal sub-portals where lawyers store case studies, contracts, notes, and other information related to a certain client. Thus, each client has access only to their own portal, which rules out the possibility of information leakage.

BI Implementation for a B2B Management Consultancy
BI Implementation for a B2B Management Consultancy

ScienceSoft has created a BI solution with an OLAP cube of 40+ dimensions that allows analyzing different industries in various economic conditions. The solution enables the Customer to offer advanced consultancy on their clients’ strategic development.

Search Portal Development for a Consulting Company
Search Portal Development for a Consulting Company

A SharePoint search portal that centralizes the Customer’s unique content and enables end users to easily retrieve and search accurate data on their PCs, tablets, and mobile devices.

CHOOSE YOUR IT SERVICES

Solution consulting, implementation and support for professional services

We consult on:

  • Choosing suitable solutions and their optimal functionality to meet your business needs.
  • Reducing implementation costs.
  • Ensuring user adoption.

We offer:

  • End-to-end solution implementation.
  • After-launch support.
  • Continuous solution maintenance and evolution.

IT outsourcing for professional services

  • Business analysis
  • Software development.
  • QA.
  • Data analytics.
  • IT support.
  • Managed infrastructure services.
  • Help desk.

EQUIP YOUR PROFESSIONAL SERVICES BUSINESS WITH IT SOLUTIONS RIGHT NOW

By leveraging IT at your professional services company, you can achieve a number of gains, including:

  • +15-50%
    employee productivity increase via convenient tools and improved collaboration
  • +5-15%
    revenue per employee via increased company productivity due to customer self-service
  • +20-100%
    revenue due to new digital channels
  • +15-30%
    sales due to marketing and sales automation
  • 99.99%
    IT service availability
  • -5-35%
    IT operating costs
  • Profit by IT Solutions for Professional Services!
    Reach out to ScienceSoft’s team right NOW to learn how to streamline service delivery and raise the productivity of your business with IT.