This privacy statement explains what personal data ScienceSoft collects from you and how we use that data.
Last updated on 5/17/2018.
ScienceSoft collects data to provide you with direct feedback in respect of our services. You provide some of this data directly, such as when you fill in the Contact us form, Contact form, Office 365 migration calculator, QLean download and Ask author forms to contact us for support or comment on our articles. We get some data using technologies like cookies, and receiving error reports or usage data from software running on your device.
We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources may vary over time, but currently include:
You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to deliver a service or a feature or give feedback, you may not be able to use this service or feature or receive feedback.
The data we collect can include the following:
Name and contact data. We collect your first and last name, work email address, phone number, company name and other similar contact data.
Demographic data. We collect data about you such as your country and preferred language.
Website data. We collect data about how you interact within ScienceSoft website. For example, we collect:
Please, be aware you may communicate personal data we do NOT require, including your payment data, in the description section of a CONTACT-US form. We will not use this information in any way, besides storing it at our backup server. Please, do not share with us any personal data not requested from you directly.
Our website is not intended for children and for private individuals and we do not knowingly collect data relating to them. Parents can revoke the consent choices previously made, and review, edit or request the deletion of their children's personal data.
We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.
ScienceSoft collects the data for the following purposes: sending communications, including promotional communications; advertising; analyzing website visitor statistics; technical website troubleshooting; improving website user experience.
In carrying out these purposes, we intend to tell you about issues you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to make sure our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent data leaks. For example, we store data we collect from you indirectly or directly, such as your name, email address or phone number, company name, in a secure database.
Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from ScienceSoft by email, SMS, physical mail, and telephone.
We share personal data with our Development Center, a ScienceSoft-controlled affiliate, located at 2 Biady str., Minsk, Belarus. Our Development Center must abide by our data privacy and security requirements and is not allowed to use personal data it receives from us for any purposes other than specified above. To ensure an adequate level of protection of personal data you share, all obligations of the Development Center are established in an agreement between ScienceSoft and the Development Center.
We will access, transfer, disclose, and preserve personal data, when we have a good faith belief that doing so is necessary to:
If third-party agents process personal data on our behalf in a manner inconsistent with the principles contained herein, we remain liable unless we prove we are not responsible for the event giving rise to the damage.
Please, note that some of our website pages include links to products of third parties whose privacy practices may differ from those of ScienceSoft. If you provide personal data to any of those parties, your data is governed by their privacy statements.
You are entitled to view, amend, or delete the personal information that we hold:
Email your request to our data protection officer Dmitry Kurskov at [email protected]. We will respond to requests to access or delete your personal data within 30 days.
The main reason we typically set cookies is to gather website statistics.
You may usually switch off cookies in your browser.
In addition to standard cookies, we can use other similar technologies to store and read data files on your computer. This is typically done to improve speed and performance by storing certain files locally. Similar to standard cookies, these technologies can also be used to store a unique identifier for your computer, which can then be used to track behavior. These technologies include Local Shared Objects (or "Flash cookies").
ScienceSoft is intended to deliver its services to organizations. Your use of ScienceSoft’s website may be subject to your organization's policies, if any. If your organization is administering your use of ScienceSoft’s website, please direct your privacy inquiries to your administrator. ScienceSoft is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.
If you use an email address provided by an organization you are affiliated with, such as an employer or school, the owner of the domain (e.g., your employer) associated with your email address may access and process your data, including the contents of your communications and files.
We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities.
ScienceSoft retains personal data for as long as necessary to provide the services and the feedback you have requested, or for other essential purposes, such as complying with our legal obligations, enforcing our agreements. Because these needs can vary for different data types, actual retention periods may vary. The criteria used to determine the retention periods include:
We will update this privacy statement when necessary to amend its terms or reflect customer feedback. When we post changes to this statement, we will revise the "last updated" date at the top of the statement. If there are material changes to the statement, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification.
If you have a privacy concern, complaint, or question to Data Protection Officer, please email us at [email protected]. We will respond within 30 days.