Information technology partnership creates an environment with shared goals and clearly defined responsibilities for IT initiatives. This collaboration mode implies joint planning, efforts, innovation, and high level of trust based on transparency and consistency from both sides.

Why Our Clients Choose Long-Term Partnership

	Solving problems not solvable otherwise. Technology partnerships are most effective for: Open-ended tasks/projects with a large share of uncertainty around requirements, timing, costs, etc. Enterprise-wide initiatives like digital transformation, business process automation requiring a deep understanding of internal processes, multiple integrations, multiple parties involved, cooperation with existing in-house IT teams and other IT vendors.
	Ability to prevent or mitigate problems proactively.
	Better solutions. Faster and smarter innovation. Understanding the whole depth and scope of our clients’ businesses and enterprise-wide IT environments allows us to come up with efficient, long-lasting IT solutions and choose effective technologies.
	IT costs reduction. A long-term partnership produces greater efficiency and cost-saving (via economies of scale and economies of scope). Also, our approach is to spot problems and improvement opportunities early, which reduces the investment in their resolution.
	Higher and faster value via our deeper understanding of our clients’ business goals and challenges, as well as the clients’ access to our processes, best practices, ideas, knowledge about similar challenges we’ve addressed. Besides, we can connect companies with other reliable tech partners having the required special skills.

Why ScienceSoft?

Interdisciplinary digital consulting teams that consist of consultants with a wide range of industry (manufacturing, retail, healthcare, logistics, professional services, telecommunications, etc.), functional, and technology expertise.
Solid project management: full-scale PMO, effective collaboration models to reduce time-to-market and time-to-decision on all levels, robust risk management practices, etc.
Working in a collaborative model internally and throughout all levels of a client’s organization.
Cutting-edge technologies and data-driven insights: big data (since 2013), IoT (since 2011), AI/ML (since 1989), AR/VR, AVI, blockchain, image analysis, etc.; Industry 4.0, Supply Chain 4.0, digital health, smart cities.
A privileged position in the technology ecosystem: partnerships with many key players – Microsoft, AWS, Oracle, Adobe, etc. – grant ScienceSoft direct access to their advisory assistance, additional discounts, and more.
Compliance with HIPAA, GAMP, FDA, PCI DSS, SOC 3, GDPR, and more.
ScienceSoft USA Corporation is listed among The Americas’ Fastest-Growing Companies 2022 by Financial Times.
ScienceSoft is included in IAOP 2022 Global Outsourcing 100 list.

ScienceSoft’s Approach to Strategic IT Partnerships: Maximizing Cooperation Value

	Focus on your business goals.
	Only reasonable IT investments: continuously balancing costs, risks, and business outcomes.
	Quarterly improvements in cooperation: Regular roadmap revision (stated business needs vs. current business needs; the value ScienceSoft brings vs. the highest possible value). Adding improvements and possible competitive advantages to your IT ecosystem. Anticipating and openly communicating potential stumbling blocks in cooperation.
	Maintaining a balance of dependency: All relevant information on the work done and processes established is synthesized and shared with you. ScienceSoft is ready to assist with transferring knowledge to a new vendor (upon your request). ScienceSoft is open to co-sourcing. All software code is owned by your organization.
	Realistic performance estimates and fulfilling commitments.

How IT Partnership with ScienceSoft Works?

High quality of information exchange.

Short and direct communication paths.

Joint problem solving and decision making.

Integrated processes for risk assessment and management.

Building and maintaining trust.

Quick pace of development and innovation.

Commitment to maintain and develop relationships and gain high ROI in the future.

Possibility of long-term collaboration (3-10+ years).

Sample Collaboration Points for Software Development Initiatives

Negotiation and onboarding

Initial Joint Success Plan.
Describing how and when the contract may be revisited, what are the conditions for escalating the issues, who should be escalating the issue, to what level, veto rights, and so on.
Knowledge leakage prevention: NDA, certified data security management within the organization.

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Joint assessment of the situation

Analyzing the business background: present business state, processes, competitors. Identifying business needs, opportunities for improvement, or problems and bottlenecks (from symptoms to cause).
Assessing the existing IT landscape, identifying relevant modernization/integration opportunities.
Identifying project constraints (financial, time, political, resources; corporate).
Assessing a long-term (2, 3, 5 years) business plans and goals.
Understanding how the suggested solutions will influence all parts of business.
Identifying decision-makers in the customer's IT and non-IT departments and the decision-making process.
Calculating the value ScienceSoft can deliver.
Update Joint Success Criteria.

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Joint planning

ScienceSoft drives the creation of custom mutually accepted KPIs proportionate to the complexity and priority of the service, and aligned to strategic aims:
- Business goals (cost reduction, revenue increase, process time reduction, etc.).
- IT goals (faster, higher-quality software delivery, more frequent releases, etc).
Regular review and adjustment of KPIs.
Establishing a knowledge management system and an information flow.

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Joint work on IT projects

ScienceSoft drives changes in the structure, resources, and activities of the collaborative group over time to align with relevant business goals and expected outcomes at each point throughout the initiative.
(optional) ScienceSoft initiates new projects and PoC based on technology and market understanding.

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Support & evolution

Knowledge transfer or further collaboration.
Regular review of Joint Success Plan.

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What Our Partners Say

Leo Burnett Worldwide: What Is Working with ScienceSoft Like

For 6 years, ScienceSoft has been a trusted partner of a global advertising agency Leo Burnett Worldwide. Sam Gooby, Head of Platform Production at Leo Burnett, shares his first-hand experience on collaboration with our IT experts.

Luke Walther

Business Development Director

Due to our business growth, we decided to outsource the continuous development, support and maintenance of our proprietary internal systems. As our development partner, ScienceSoft coordinated knowledge transfer, discovery of our internal systems, then transitioned into supporting those systems and taking on projects to evolve their functionality. We’ve already improved our ability to track our complex commission structure and added a test environment to enhance our release process.

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Pete Callaghan

CTO

We needed help in revamping a web app for pre-school institutions. ScienceSoft’s PHP team has fixed the app’s security issues and has enhanced its features like financial reporting and attendance tracking to make the app more efficient and easy to use. We are fully satisfied with the current results, and we are going to continue our cooperation with ScienceSoft on this project.

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Vesa Suontama

CTO

ScienceSoft’s developers have been assisting Supponor in the ongoing software development for the past 11 years. Over this time, they have become an indispensable part of our team. We know we can rely on ScienceSoft’s experts and are pleased to work with them. We would recommend ScienceSoft as a valued and trustworthy business partner.

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Mark Atkins

CEO

For the last 11 years Invention Machine has had a stable and successful relationship with ScienceSoft. ScienceSoft has delivered cutting-edge solutions to complex problems bringing in innovative ideas and developments. ScienceSoft follows specifications very rigidly, requiring clear communication about intended functionality. They will go the extra mile to support their customers regardless of the time of day these issues arise.