Crisis Management Consulting
Crisis management consulting services include the elaboration and application of a tailored strategy to help companies maintain operability in response to a critical situation, like the COVID-19 pandemic, a natural disaster or any other force majeure.
A professional IT consultant with 34 years of experience, ScienceSoft offers businesses crisis management consulting services that help companies ensure business continuity and minimize risks and losses in a critical situation. These services cover analyzing your business processes and preparing a response by transforming your IT infrastructure to meet new conditions, creating a safe and powerful digital environment for remote working, and more.
Epidemic
- Inability to work from the office
- Disjointed employees
- Lack of digital channels to customers
- Lack of needed customer services like delivery
Natural disaster
- Damaged or destroyed facilities and IT systems
- Disrupted internal supply chains
- Disjointed employees
- Important business data is lost
Financial crisis
- Closed facilities and lines of business
- Many workflows eliminated or reduced
- Disorganized employees
Strike
- Stopped or reduced operating of facilities
- Contracts need renegotiating
- Lack of alternative products and services
- 34-year experience in software consulting and development.
- Microsoft partner since 2008, AWS Select Tier Partner, Oracle Partner and Premier ServiceNow Partner.
- Hands-on experience of effective remote work:
- Over 80% of our projects are implemented remotely or with minimal onsite presence.
- 20+ ScienceSoft’s teams are working in remote environments of the customers.
- Professional IT security department with 200+ projects in security testing and consulting.
- ISO 9001:2015 compliance.
- Rich expertise in BI solutions:
- Since 1989 in data analytics and data science.
- Since 2005 in BI consulting.
- Since 2008 in ITSM.
- For the second straight year, ScienceSoft USA Corporation is listed among The Americas’ Fastest-Growing Companies by the Financial Times.
Weigh ScienceSoft’s Sound Approach to Crisis Management Consulting
Our approach ensures a valid response to a critical situation and is based on 4 key principles:
Integrity
We offer all-round crisis management consulting services from elaborating a crisis management plan to managed services.
Focus on digitization
We leverage digital transformation to help companies accelerate business operations and decision-making, streamline communication and collaboration and improve employee performance.
Customer centricity
We put customers’ interests first and help them not only survive a crisis but also grow further in the future. So, we do our best to achieve a cost-effective crisis response. We recommend using free collaboration tools where possible and leverage the out-of-the-box capabilities of software.
Factuality
We define and monitor a clear set of target KPIs like a number of support requests and security issues, a level of employee satisfaction, and more for the accurate evaluation of outcomes of our services.
Crisis Management Consulting for an IT company
- Telework transition of the majority of the employees within 2 days
- Document lifecycle automation
- Full visibility into remote employees’ working activities
Security Consulting and SIEM Implementation
- Integral and complete data structure
- Information visibility and compliance
- Ability to process 700,000 transaction events per day
Modernization of Business Process Modelling Software
- Launch of a new financial and economic modelling system
- Ability to build complex analytic and predictive models
SIEM Consulting for a US Cloud Security Provider
- Launch of a proprietary SIEM solution
- 3,500+ clients use the solution
BI Development for Project Management Analysis
- Facilitated project management
- Accelerated decision making
BI Implementation for Health Monitoring of 8,000+ FMCG Brands
- Tracking potential of goods
- Evaluation of advertising channels
Accounting Software Migration to Cloud
- Centralized updating
- Easy maintenance
- 100% uptime
Ecommerce Ecosystem Migration to Amazon Cloud
- Scalability
- Ability to withstand high loads
- Cost-efficiency
Cloud Infrastructure Maintenance and Support for a European SaaS Provider
- Improved system uptime and security
- Enhanced scalability and performance
- Hardware consistency
Consulting
- Assessment of the crisis impact on business processes.
- Recommendations on how to manage or tune them.
- Planning of cloud migration, workflow automation, integrations, and more.
Consulting and response
- Analysis of processes, planning of their adaption to new conditions.
- Implementation of relevant solutions and user training.
- Security assessment and IT support.
Remote work enablement
- Smooth and fast transition of your employees to telework.
- Implementation of employee productivity monitoring.
Time Is Our Top Priority
To diminish the crisis impact on your business, we provide our services within the shortest possible timeframes:
| Service | Time |
| Data recovery | 1–5 days |
| Crisis management consulting and crisis response planning | 2–5 days |
| Business intelligence and business analytics | 1–14 days |
| CRM consulting and implementation | 3–14 days |
| Change management | 7–14 days |
| Remote work enablement and productivity consulting | 7 days–1 month |
| Ecommerce | 1–2 months |
| IT service management consulting and implementation | 1–4 months |
| Cloud migration | 1–5 months |
| Web portal development or upgrade | 1–6 months |
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