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Crisis Management
Crisis Management Consulting
Crisis management consulting services include the elaboration and application of a tailored strategy to help companies maintain operability in response to a critical situation, like the COVID-19 pandemic, a natural disaster or any other force majeure.
A professional IT consultant with 33 years of experience, ScienceSoft offers businesses crisis management consulting services that help companies ensure business continuity and minimize risks and losses in a critical situation. These services cover analyzing your business processes and preparing a response by transforming your IT infrastructure to meet new conditions, creating a safe and powerful digital environment for remote working, and more.
Has a Crisis Disrupted Your Business Processes?
ScienceSoft’s crisis management team will analyze your internal processes and recommend you how to leverage technology to maintain business continuity during the crisis.
Epidemic
- Inability to work from the office
- Disjointed employees
- Lack of digital channels to customers
- Lack of needed customer services like delivery
View our response
Our response:
- Remote work and cloud migration
- Mobile technology for employee communication
- BI for prompt information delivery to the management
- Digital channels to customers like portals
- Omnichannel customer service and delivery management
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Natural disaster
- Damaged or destroyed facilities and IT systems
- Disrupted internal supply chains
- Disjointed employees
- Important business data is lost
View our response
Our response:
- Cloud migration
- Digital channels to suppliers
- Communication tools for employees
- BI for fast information delivery to the management
- Data recovery
- Tools for fast employee onboarding and training
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Financial crisis
- Closed facilities and lines of business
- Many workflows eliminated or reduced
- Disorganized employees
View our response
Our response:
- BI for prompt information delivery to the management
- Optimization and customization of workflows
- Mobile technology for collaborative crisis management and cross-company communication
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Strike
- Stopped or reduced operating of facilities
- Contracts need renegotiating
- Lack of alternative products and services
View our response
Our response:
- BI for prompt information delivery to the management
- Mobile technology for collaborative crisis management and communication
- Tools for fast employee onboarding and training
- Digital channels to suppliers
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- 33-year experience in software consulting and development.
- 9 Microsoft Gold Competencies, AWS Select Tier Partner, Oracle Partner and Premier ServiceNow Partner.
- Hands-on experience of effective remote work:
- Over 80% of our projects are implemented remotely or with minimal onsite presence.
- 20+ ScienceSoft’s teams are working in remote environments of the customers.
- Professional IT security department with 200+ projects in security testing and consulting.
- ISO 9001:2015 compliance.
- Rich expertise in BI solutions:
- 33 years in data analytics and data science.
- 17 years of BI consulting.
- 14-year experience in ITSM.
- ScienceSoft USA Corporation is listed among The Americas’ Fastest-Growing Companies 2022 by Financial Times.
Weigh ScienceSoft’s Sound Approach to Crisis Management Consulting
Our approach ensures a valid response to a critical situation and is based on 4 key principles:
Integrity
We offer all-round crisis management consulting services from elaborating a crisis management plan to managed services.
Focus on digitization
We leverage digital transformation to help companies accelerate business operations and decision-making, streamline communication and collaboration and improve employee performance.
Customer centricity
We put customers’ interests first and help them not only survive a crisis but also grow further in the future. So, we do our best to achieve a cost-effective crisis response. We recommend using free collaboration tools where possible and leverage the out-of-the-box capabilities of software.
Factuality
We define and monitor a clear set of target KPIs like a number of support requests and security issues, a level of employee satisfaction, and more for the accurate evaluation of outcomes of our services.

Crisis Management Consulting for an IT company
- Telework transition of the majority of the employees within 2 days
- Document lifecycle automation
- Full visibility into remote employees’ working activities

Security Consulting and SIEM Implementation
- Integral and complete data structure
- Information visibility and compliance
- Ability to process 700,000 transaction events per day

Modernization of Business Process Modelling Software
- Launch of a new financial and economic modelling system
- Ability to build complex analytic and predictive models

SIEM Consulting for a US Cloud Security Provider
- Launch of a proprietary SIEM solution
- 3,500+ clients use the solution

BI Development for Project Management Analysis
- Facilitated project management
- Accelerated decision making

BI Implementation for Health Monitoring of 8,000+ FMCG Brands
- Tracking potential of goods
- Evaluation of advertising channels

Accounting Software Migration to Cloud
- Centralized updating
- Easy maintenance
- 100% uptime

Ecommerce Ecosystem Migration to Amazon Cloud
- Scalability
- Ability to withstand high loads
- Cost-efficiency

Cloud Infrastructure Maintenance and Support for a European SaaS Provider
- Improved system uptime and security
- Enhanced scalability and performance
- Hardware consistency
Consulting
- Assessment of the crisis impact on business processes.
- Recommendations on how to manage or tune them.
- Planning of cloud migration, workflow automation, integrations, and more.
Consulting and response
- Analysis of processes, planning of their adaption to new conditions.
- Implementation of relevant solutions and user training.
- Security assessment and IT support.
Remote work enablement
- Smooth and fast transition of your employees to telework.
- Implementation of employee productivity monitoring.
Time Is Our Top Priority
To diminish the crisis impact on your business, we provide our services within the shortest possible timeframes:
Service | Time |
Data recovery | 1-5 days |
Crisis management consulting and crisis response planning | 2-5 days |
Business intelligence and business analytics | 1-14 days |
CRM consulting and implementation | 3-14 days |
Change management | 7-14 days |
Remote work enablement and productivity consulting | 7 days - 1 month |
Ecommerce | 1-2 months |
IT service management consulting and implementation | 1-4 months |
Cloud migration | 1-5 months |
Web portal development or upgrade | 1-6 months |
95%
of processes digitized
98%
recovery of business processes
96%
employee satisfaction
100%
infrastructure readiness to new working conditions
x100
faster reporting and analytics
x10
faster delivery management and supplier management
Stop Wasting Time and Grab These Benefits of Crisis Management!
Reach out to our consultants right NOW to make a powerful response to a crisis and maintain business continuity.