Retail Software Development Services
For 20 years already, ScienceSoft designs and implements custom IT solutions for mid-sized and large retailers. We delivered a private label product management system to Walmart and Carrefour and specialized software to FMCG brands like Nestle and Heinz.
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Companies That Use Software Created by ScienceSoft
Local and international retail chains
Multichannel retailers
Manufacturers
Mono-brand retailers
Multi-brand retailers
Marketplaces
Retail Software We Develop
The market of retail management software is projected to grow at a CAGR of 8.6% and reach $7.9 billion by 2027. The growth is driven by retailers’ need for automated operations, customer-centric solutions, and advanced retail analytics. ScienceSoft offers a range of solutions to fully cover all the three aspects.
Supply chain management
A coherent ecosystem of digital solutions to manage the transition of goods from their places of origin to retail stores fast and safely.
Inventory management
To ensure accurate stock accounting, enable customer demand predictions and healthy stock turnover.
Order management
To capture orders from all channels (online and offline), process, and intelligently route them to an optimal fulfillment location. We can implement different order execution scenarios: from standard door-to-door delivery to in-store pickup and same-day delivery.
Retail-specific CRM
To collect customer data and use it for customer experience personalization, loyalty campaigns, marketing automation, and effective in-person sales processes in B2B retail.
PoS systems
To make your customers’ experience at the counter most satisfying, we enable different payment methods: by card, cash, phone, or wearable devices.
Ecommerce solutions
To launch a digital sales channel and catch a wider target audience of customers who buy exclusively online. We design webstores with flawless user experience, lean visual design, and any killer features you need.
Business intelligence and analytics
To provide a complete view of the current business state and spot optimization opportunities. We set up automated processes for business data collection, governance, and analytics.
Mobile apps
We can complement each software with a mobile version to give a retailer’s customers and employees access to the required services or information anytime and anywhere.
We Can Enhance Retail Software with Value-Adding Capabilities
AI-powered personalization
Intelligent chatbots
AI-driven predictive analytics
Processing data from smart devices (RFIDs, beacons, sensors)
Speech recognition and voice control
Image recognition
Self-service kiosks
Virtual reality
Augmented reality
Why Choose ScienceSoft as Your Retail Software Development Company
Modern consumers are demanding: they want everything fast, at the best price, and with the best service. They understand that in every product and service line, they have a list of retail companies to consider, and they can afford to be picky. So, retailers need their processes to go like clockwork, which is only possible if they outsource part of the work to software. I’m talking now about tasks that humans can’t do, like analyzing multiple data variables simultaneously or keeping hundreds of orders in memory. Every retail process can be more efficient if powered with proper software.
Business Benefits Brought by Retail Software
Retail software development is aimed at optimizing daily retail operations and enhancing customer experience, both in-store and online. Here is more detailed info on the benefits that retailers can expect:
Retail automation
Business processes become faster and more error-proof when the tasks that used to be manual (e.g., data entry) are automated.
Business process resilience
Robust data analytics and increased visibility into process performance allow to quickly notice and fix any process disruptions.
Data centralization
The processes are set up for automated data collection, cleansing, and structuring. Data is always complete and up-to-date.
Facilitation of intensive processes
With digitized processes and data, retailers have proper control over a high daily turnover of goods and customers.
Coherent work across departments
Cross-departmental workflows are streamlined via automated communication features (notifications, approval mechanisms), and all team members share the same point of data truth.
Smart demand forecasting
Retailers can make inventory planning decisions based on historical sales data and sales trends and avoid overstocks and stock-outs.
New revenue channels
Retailers increase the volume of trade by selling online and win new audience that prefer online to in-store shopping.
Omnichannel customer experience
By maintaining a single customer view, retailers can launch cross-channel activities for coherent customer experience (e.g., cross-channel marketing and loyalty programs).