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SaaS Consulting Services

With a team of 20+ SaaS consultants on board, ScienceSoft will help you make crucial decisions regarding your product design, development, and management. We can support you at any stage of the product life cycle, starting from the pre-launch all the way up to product maturity.

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Consulting Services for SaaS/XaaS Companies - ScienceSoft
Consulting Services for SaaS/XaaS Companies - ScienceSoft

SaaS consulting helps overcome the lack of expertise in product management and convert your vision into a turnkey plan for SaaS product development.

How We Can Help

  • Conceptualize a product
  • Launch a minimum viable product
  • Ensure product regulation compliance
  • Speed up product growth
  • Increase ARPU

What You Get with Our SaaS Consultants

Idea productization

  • Competitive analysis.
  • Unique selling proposition.
  • Must-have and nice-to-have product features.
  • A “killer feature” for an MVP to get an advantage on the market.

Product management

  • Functional specification.
  • Customization and integration approaches.
  • An optimal tech stack.
  • Mapping features to subscription plans and separate products.

Architecture

  • Scalable multi-tenancy architecture.
  • Compliance of the app’s architecture with industry regulations (HIPAA, FDA, PCI DSS).
  • Behavior analytics implementation.
  • Cloud infrastructure design.

Design

  • Personas and user scenarios.
  • UX wireframes and UX design.
  • Branded UI kit.
  • Clickable prototypes with all screens and dialog windows.
  • UI design.

Business case

Strategic planning

  • A product development and management roadmap with a release plan and a prioritized features list.
  • A CI/CD pipeline for cloud deployment.
  • A user adoption strategy.

About ScienceSoft

35
years in IT
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35
years in IT

We’ve helped our clients launch or modernize dozens of diverse SaaS products

20+
SaaS consultants
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20+
SaaS consultants

Our consultants know the specifics of 30+ domains, including healthcare, BFSI, and retail, and excel at designing user-centric solutions that can attract and retain the target audience. We also have compliance experts specializing in industry- and region-specific regulations (e.g., HIPAA, PCI DSS, GDPR).

150+
client testimonials
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150+
client testimonials

Over a hundred of our clients took time to share their experience partnering with ScienceSoft.

ISO-certified
services
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ISO-certified
services

ScienceSoft holds two ISO certifications: ISO 9001 for quality management and ISO 27001 for security controls.

During the project flow, we were very pleased by the work of ScienceSoft’s business analysts and developers, who demonstrated a high level of skills and competence. They made many significant contributions to our products both in terms of functionality and quality.

Marina Schommer, Chairman & CEO, Montex Swiss AG

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Our Awards and Partnerships

Growing faster than Amazon, Google, and ServiceNow

Recognized for reliability, trustworthiness, and excellence in delivering value

A top outsourcing provider for four consecutive years

One of the fastest-growing companies for the second consecutive year

Microsoft Partner since 2008

AWS Partner since 2017

ISO 9001-certified quality management system

ISO 27001-certified security management system

Our Experts

Peter Manko, Ecommerce Consultant. Ensures converting digital journeys for ecommerce apps. Contributed to the launch of an ecommerce solution with enhanced product and content management, and the integration of a CRM system with offline and online sales channels.

Alena Madden, Healthcare IT Consultant. Helps companies bring innovative healthcare app concepts to life. Worked on 20+ projects, including the development of an all-in-one multi-module healthcare management product for an assisted living facility.

Mary Zayats, Financial IT Principal Consultant. Participated in the development of online and mobile banking solutions for an Asian bank with 3+ million customers and an award-winning mobile banking app that led the lists of best Android Mobile Apps, Best Mobile Banking for iOS and Best Mobile Banking for Android.

Olga Vinichuk, Insurance IT Consultant. Helps digitally transform such processes as claims processing, policy management, regulatory compliance monitoring and underwriting. Contributed to 11 major projects, including long-term SaaS product development to automate the work of insurance underwriters.

Dimitry Senko, Lending IT Consultant. Excels in advising clients on creating efficient, secure lending software and staying ahead of trends in digital loan processing, helping drive innovation in financial technology.

What Industry Are You Aimed At?

We know how to solve challenges and leverage opportunities specific to particular business industries, including:

Healthcare

Banking

Lending

Investment

Insurance

Retail & wholesale

Manufacturing

Marketing and advertising

Professional services

Telecommunications

Logistics and Transportation

Oil and Gas

Pricing Models We Offer

Fixed price

For one-off consultancy at an early stage of a product life cycle.

Monthly subscription fee

For continuous consultancy and technical product management with a defined scope and a roadmap.

T&M

  • For the initial stages of consultancy when its scope is to be defined.
  • When the scope of one-off consultancy is undefined due to the lack of market information or product complexity.
More about our pricing models

Key Methods and Tools of Our SaaS Consultants and Engineers

Market entry planning
Vision and roadmap
Requirements gathering
Requirements prioritization
UX planning and audit
Development and operations
Release, experimentation, and feedback
Growth management

Market entry planning

  1. Market and competitor analysis (e.g., SWOT).
  2. Technical and economic feasibility study.
  3. Business modeling: Lean Canvas, Business Model Canvas.
  4. Defining the Unique Selling Proposition (USP) and Unique Value Proposition (UVP).
  5. Regulatory and compliance landscape analysis.

Vision and roadmap

  1. Building vision boards.
  2. Impact mapping.
  3. Defining and tracking OKRs (Objectives and Key Results).
  4. Creating scalable product roadmaps to align investor expectations, user needs, and technical constraints.

Requirements gathering

  1. Conducting interviews, workshops, surveys, observations, and focus groups; developing use cases and scenarios.
  2. Сresting opportunity solution trees.
  3. Building requirements traceability matrixes.

Requirements prioritization

  1. Applying prioritization frameworks (e.g., RICE, MoSCoW, Kano model) to score and rank use cases and user stories based on factors like impact, effort, urgency, and user satisfaction.
  2. Conducting workshops and collaborative scoring sessions (e.g., Buy-a-Feature, Speed Boat) to evaluate and prioritize features based on stakeholder preferences, perceived value, and risks.

UX planning and audit

  1. User research methods: field study, diary study, ethnographic study, in-depth user interviews.
  2. Behavioral analytics: heatmaps, session replays.
  3. Structural design techniques: card sorting, tree testing, information architecture.
  4. UX modeling: empathy maps, customer journey maps, scenario-based design.
  1. Accessibility-first thinking (e.g., for WCAG compliance), accessibility testing.
  2. Wireframing (low/high fidelity with Figma, Balsamiq).
  3. Interactive prototyping.
  4. Validation techniques: usability testing, A/B testing, UX benchmarking, user surveys.

Development and operations

  1. Performing manual and automated code review.
  2. Rearchitecting.
  3. Introducing CI/CD pipelines.
  4. Automating tests.
  5. Benchmarking, profiling, and managing software performance.
  1. Managing system resilience.
  2. Ensuring security and compliance.
  3. Setting up continuous monitoring and alerting.
  4. Registering, prioritizing, and eliminating technical debt.

Release, experimentation, and feedback

  1. Feature flags and canary releases.
  2. A/B tests and multivariate tests.
  3. Feedback loops, e.g., via in-app surveys.
  4. Product analytics.

Growth management

  1. Building growth metrics dashboards (MRR, CAC, LTV, ARPU, churn, etc.).
  2. Automating CRM & marketing workflows.
  3. Integrating customer success and support management.
  4. Developing digital marketing strategies, including funnel design, content, ads, SEO/SEM planning, and conversion rate optimization (CRO).
  1. Optimizing SaaS pricing and packaging.
  2. Designing, testing, and monitoring referral and advocacy programs.
  3. Adjusting SaaS architecture for rapid scaling and handling demand spikes.
  4. Preparing for exit.

Technologies We Use for SaaS Development

We employ the proven combination of the latest and classic trusted technologies, having the following technology stack as our basis:

Start Your Product Success Story with SaaS Consulting