Managed IT services

Seamlessly handling your routine IT operations and infrastructure

We provide daily management of your IT infrastructure allowing you to concentrate on business.

For more than 8 years we offer professional managed services on a remote basis to take care of our customers’ IT infrastructure. As a universal, midsize MSP, we accept any customer’s vision on managed IT services and are ready to discuss and comply with non-standard requirements.

WHY YOU NEED MANAGED IT SERVICES BY SCIENCESOFT

challenge

To have the competitive edge, enterprises have to be technologically advanced. However, managing more and more complex IT systems becomes a challenge.

How does it affect a particular business?

significant expenses

Significant expenses on additional IT specialists and maintaining the IT infrastructure fully operable, updated and secure.

reduce focus

Reduced focus on core services. You spend time and money on technology and top-class IT team, instead of developing your primary competencies.

Line

solution

ScienceSoft is ready to become your managed service provider (MSP) to help you escape these challenges.

What we guarantee?

team transition

Smooth transition from
your in-house team or another MSP

IT service improvement

IT service availability improvement

information security

Information security

user satisfaction

User satisfaction for a reasonable price

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OUR CUSTOMERS

ScienceSoft provides managed IT services to 500+ employee companies across the US engaged in various industries, including banking and financial services, healthcare, retail, manufacturing and telecom.

OUR OFFERINGS

Shift the burden of day-to-day IT infrastructure maintenance to ScienceSoft’s professionals, who provide the following managed IT services on a remote basis.

applications

Applications

  • Deployment
  • Maintenance
  • Ensuring application availability

desktop

Desktops

  • Software configuration and administration of desktops, printers and mobile devices
  • Software installation and updating

servers

Servers

  • System administration
  • Performance monitoring
  • Fine-tuning

Enterprise systems

Enterprise Systems

  • Data Centers
  • Directory Services
  • Mail
  • VoIP
  • Intranet and collaboration solutions
  • CRM systems

data storages

Data storages

  • Monitoring and administration of databases, data warehouses and big data storages
  • Storage disaster recovery

Network and security

Network and security

  • Integration, maintenance and ensuring security of LANs and VPNs
  • Integration and maintenance of IDSs/IPSs and firewalls
  • Integration and maintenance of antiviruses

Cloud systems

Cloud systems

  • Integration, maintenance and ensuring security on various cloud computing platforms, including Azure, Office365, AWS, and GCP.

Pricing

No hidden costs. Our pricing policy is transparent, flexible and accommodates to changing needs of our customers. Click the Get a quote button to estimate the cost of managed IT services for your business.

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Managed IT service challenges we address

  • Customer’s demand to extend the scope of managed IT services

ScienceSoft’s customers are free to entrust any scope of IT management functions to our team. We have a wide range of competences and capacity reserve allowing us to handle load increase.

  • Inefficient reactive approach to handling IT issues

Like our customers, we prefer to prevent problems rather than cope with their outcomes. So, instead of a break/fix approach we provide value-based managed IT services to keep IT operations up and running.

  • Threat to customer’s data security

Having a deep access to customers’ sensitive data and commitment to keep it safe, ScienceSoft follows customer’s security policy and apply our own security measures. This provides additional level of protection to ensure that the data is not accessed and tampered with unsolicited third parties or altered by ransomware.

  • Rigid SLA

ScienceSoft doesn’t keep its customers trapped in a service level agreement (SLA) when their business strategy and IT needs change. We are open to discuss and alter the terms of a managed service contract and adapt our IT services to any of those changes.

Hallmarks of IT managed services by ScienceSoft

Hallmarks

  • Reliability. It is ensured by certified IT specialists, advanced monitoring systems and SLA.
  • Assuring high availability and fault tolerance.
  • Flexibility and transparency of pricing policy and SLA.
  • Adapting to industry specificity.

Reach Out

We are always ready to consult our customers on the scope of it managed services required by their businesses.

Contact us