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How to Start a Software Company

Executive Summary

Starting a software company refers to the process of creating a new business that develops and sells software products or services.

How to Start a Profitable Software Company - ScienceSoft
How to Start a Profitable Software Company - ScienceSoft

Software Product Market Highlights

The market of global Independent Software Vendors (ISVs) – organizations that make, market, and sell software while not being controlled by any hardware manufacturer – was estimated at $1.55 billion in 2023 and is projected to reach $5.65 billion by 2030, growing at a CAGR of 20.3%. The market is highly fragmented, with emerging players accounting for 55–60% of the market revenue share.

The ISV market grows the fastest in financial services, healthcare, ecommerce, and manufacturing. To stay competitive, software companies should invest in scalable and reliable architectures, data security, and regulatory compliance measures.

How to start a software company in 8 steps

  1. Research the market and analyze the target audience, formulate ideas.
  2. Create a business case.
  3. Conduct a PoC to assess technical feasibility.
  4. Develop an MVP to collect quick feedback from initial customers.
  5. Build the full commercial software.
  6. Establish user behavior and feedback tracking.
  7. Organize support for the software product.
  8. Iterate to enhance product-market fit and actively market the product and brand.

Starting a New Software Company?

With 36-year experience in software product planning and development, ScienceSoft has expertise and resources to:

  • Transform your idea into a selling product.
  • Innovate and accelerate time to market.
  • Optimize software development and operational expenses.
  • Help you grow your software business and create long-term customer relationships.

Popular Software Business Models

By target audience

B2B

Focus on:

  • A dedicated sales team to handle long sales cycles.
  • Advanced customizability.
  • Comprehensive support services covering:
    • Integrations of your product with customers’ custom or third-party in-house systems.
    • Migrating data to your SaaS product from other business applications.
  • Partnerships with other software providers to offer comprehensive software solutions.

B2C

Focus on: 

  • Digital marketing.
  • Viral capabilities (e.g., gamification, sharing activities via social networks).
  • In-built user feedback gathering via live chats, user satisfaction surveys, from social media mentions.

By deployment strategy

Cloud

Best-suited for SaaS products (sold on a subscription basis).

On-premises

Making a software product installable on a customer’s premises.

Hybrid

Combining on-premises and cloud environment, usually, for security reasons (e.g., when customers don’t want to store sensitive data in the cloud).

Ways to Monetize Your Software Product

User acquisition strategies

Product-led growth (PLG)

Content- and SEO-led growth

Founder-led sales

Community and ecosystem plays

Integrations and partnerships

Product-led growth (PLG)

The product sells itself. Key tactics include:

  • Free trials and guest previews.
  • Great UX with engaging, addictive flows.
  • Quick and easy user onboarding leading to “magic moments” (usually under 5 minutes).
  • Virality-driving features like “invite teammates” or “share this project.”

Content- and SEO-led growth

If your product solves a pain point, someone is probably googling it right now. What works best:

  • Deep-dive demos and tutorials, incl. in video format.
  • Product comparisons and "A vs. B" pages.
  • Blog and social media posts by thought leaders.
  • Detailed product documentation that ranks well in search engines.

Founder-led sales

This is a strong fit for early-stage product sales. It also works well long-term for complex SaaS and niche B2B solutions, where trust and deep product knowledge matter. Popular tactics include:

  • Personalized product demos and pitch decks led by the founder, using real-world narratives to highlight impact — not just features.
  • Strategic networking at industry events, in incubator communities, and on platforms like LinkedIn.
  • Tailored outreach that speaks directly to the target company’s pain points or references shared connections and industry context.
  • White-glove onboarding.

Community and ecosystem plays

This requires being active where your users are. Key tactics include:

  • Building with communities (e.g., works especially well for products like development and design tools or collaboration platforms).
  • Hosting public roadmaps, feature request boards, or feedback loops to engage power users.
  • Participating in niche forums, online communities, and open-source initiatives.

Integrations and partnerships

This means plugging into bigger platforms or co-marketing with complementary tools. Smart approaches include:

  • Developing early APIs and connectors to popular platforms.
  • Partnering with adjacent tools (e.g., a fitness app integrating with wearables or nutrition trackers).
  • Joint marketing efforts like webinars, case studies, or bundled offers.

Pricing models that actually scale

Subscriptions with value-based tiers

Usage-based (pay-as-you-grow)

Transactional pricing

Per-user or per-workspace pricing

Hybrid pricing models

Subscriptions with value-based tiers

Standard SaaS pricing, which is often tiered by available features or usage buckets. Regularly experiment with your subscription tiers, since startups often undercharge their power users and large organizations who are willing to pay more for convenience.

Usage-based (pay-as-you-grow)

A common choice for developer tools, AI/ML tools, payment processing platforms, PaaS, and IaaS. Users can be billed on API calls, compututing power, or data volume. You will need crystal-clear billing dashboards and real-time quota alerts for users. Also, consider adding budget-capping features for individuals and SMBs, which removes the fear of surprise bills and improves conversion.

Transactional pricing

(based on per transaction or a percentage of the transaction value)

You earn a percentage or fixed fee per transaction processed through your platform. This model is common among marketplaces, fintech tools like Stripe, and SaaS platforms with embedded payments (e.g., job boards and booking tools). We recommend using tiered rates here (e.g., lower commission for high-volume sellers) to keep top users from going to competitors.

Per-user or per-workspace pricing

You charge based on the number of users or collaborative environments (teams, workspaces, projects). This is one of the most profitable and scalable models for team-centric B2B SaaS products. Since user volume equals SaaS revenue, focus on optimizing UX flows and adding role-specific features to encourage more and more collaboration.

Hybrid pricing models

The most popular combinations are:

  • Subscription + usage-based (base subscription covers core access, while variable charges apply for heavy usage).
  • Free version for individuals or small teams + per-seat pricing when scaling.
  • Subscription + % fee on transactions processed.
  • Per-user pricing + usage-based (for advanced usage like analytics queries, API calls, and reports).

Extra revenue streams to consider

Monetizing access to your user base

Services-augmented software product

Channel revenue or white-labeling

Monetizing access to your user base

Use opportunities to ethically monetize accumulated user data (e.g., a fitness app could sell anonymized activity trend data to fitness watch manufacturers) or sell third-party access to your users (e.g., through ad slots, sponsored content, or in-app product placements). But you must be transparent with data use — nail your T&Cs, gather user consent, and make sure you anonymize data and honor data privacy regulations (e.g., GDPR, COPPA, HIPAA, FTC).

Services-augmented software product

Generate revenue by offering implementation, customization, user training, and consulting services alongside your software. This approach works well for midsize and large-scale enterprise clients, especially those in complex, regulated industries.

Channel revenue or white-labeling

Involve other businesses to resell your software as is or in a rebranded format that looks like their own product. If used correctly, this can help you scale fast without a large sales team or tap into new markets, especially vertical ones.

Important Features in Modern Software Products

ScienceSoft has identified six distinct feature groups relevant for most types of software products. The specific features will depend on software’s purpose and its target users. The common groups are as follows:

Identity and access management

  • Single sign-on.
  • Multi-factor authentication.
  • User privileges.
  • Session management
    • Identifying an unauthorized session.
    • Protection against multi-sessions.
    • Session hijacking countermeasures.

Data protection

  • Data encryption.
  • Built-in DDoS protection.
  • Compliance with required regulations, e.g., PCI DSS, GDPR, HIPAA, GLBA.

Payment

  • One-time or recurring payments via:
    • aggregators (e.g., Braintree, PayPal);
    • bank transfers (PayPal, Apple Pay / Google Pay, etc.).
  • Smart retries of failed payments, automated failed payment emails for users.
  • Managing subscriptions by users (for SaaS)
  • Viewing, tracking and downloading invoices by users.
  • Users’ viewing and filtering transactions by status.

Marketing

  • Integration with social media.
  • Pricing and promotion management.
  • Loyalty management.
  • Email marketing.
  • AI-based targeting.
  • User experience surveys.

Analytics

  • Enhanced monitoring of SEO metrics (for web solutions).
  • Conversion optimization (heatmaps for mouse movements and clicks on webpage elements, session recording, personalized conversion paths, web form analytics).
  • Visitor profile tracking.
  • User activity and engagement patterns tracking.
  • Live chat, short surveys, and social media to collect user feedback.

Controlled experimentation and feature management

  • A/B testing to determine the best version of a new feature or measure the improvement in performance.
  • Feature toggles (feature flags) to hide, disable and enable certain functionality during runtime, without deploying new code.
  • Targeted feature rollouts specified by audience.

Strong Competitive Differentiators for a Software Company

Uniting products into ecosystems of reusable parts

Building products modular and flexible and bundling together modules and parts that are common across product lines, you make new product development faster and cheaper. Moreover, by providing access to your ecosystem of plug-ins, APIs and SDKs to third parties, you increase the stickiness of your products by allowing third-party developers to contribute to your product scaling, customization and innovation.

Using AI

Use cases:

  • User re-engagement (tracking customer behavior, building an early warning system to identify accounts that are at risk of canceling, activating personalized tips about how to benefit from software).
  • Data security (noticing suspicious behavior and activities).
  • Personalization (adjusting content, customer journey and experiences to individual customers).

Reducing development time

  • Choose the technology stack (a programming language and frameworks, architecture patterns, APIs, and more) that supports streamlined development (the difference in the speed of development may be 2 – 20 times).
  • Develop and test iteratively (prioritizing on essential functionality).
  • Apply all-around automation (CI/CD, container orchestration, test automation).

Sample Investments for Software Product Development

The costs of commercial software development differ a lot depending on software product specifics, techs, targeted industries, and software development process organization. Below, you can find sample estimates for one of the most popular types of software products – SaaS software products.

SaaS MVP development

SaaS application development

Ways to Speed Up Software Product Launch

You can significantly reduce development efforts while building your software product via:

  • Using cloud services (messaging services, analytics and AI services, image processing services, etc.) by well-established cloud providers, e.g., Azure and AWS, as a part of your software product.
  • Using third-party libraries – both freely and commercially available.
  • Using open APIs.

How to Achieve Company Profitability Faster

Target “hot” markets (e.g., software for greentech, nanotech, IoMT) or money-saving enterprise software.

Address digitally an urgent, widespread need/pain that is currently insufficiently addressed by traditional approaches.

Launch a code-based MVP to start selling and get feedback early and develop further in quick iterations to gradually perfect a product-market fit.

Invest in CRO (conversion rate optimization) and conversion-driven UX design.

Integrate digital marketing automation.

Consulting and Development Services for Software Companies by ScienceSoft

In software product development since 1989, ScienceSoft helps plan and build quality and selling software products. Our service offering includes:

Software product consulting

Our consultants can help with:

  • Software product idea elaboration.
  • Market-entry and business strategy.
  • Feature roadmapping and tech choice.
  • Planning MVP.
  • Empowering your product with AI, machine learning, big data, AR/VR, etc.
  • Cloud resource optimization strategy.
  • Complying with security and industry regulations.
  • Delivering a detailed software product implementation roadmap.
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End-to-end software product development

Our team can take over:

  • Idea productization and feature management.
  • PoC development.
  • Clean, intuitive, conversion-driven UX design.
  • Unique UI design.
  • MVP development.
  • Iterative development of the product with major upgrades each 2-6 weeks.
  • Integrations with required third-party systems.
  • All-level QA.
  • (optional) Software product support according to agreed KPIs and evolution based on user feedback evaluation.
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About ScienceSoft

With 36 years of experience, ScienceSoft can help you develop a clear software product strategy and turn your ideas into competitive, unique features.

Being ISO 9001 and ISO 27001-certified, we guarantee comprehensive quality and data security management of each project.