CRM Consulting Services
CRM consulting services can help you fight scattered customer data, poor lead conversion and low sales rates. ScienceSoft has been helping B2C and B2B companies advance in customer acquisition, conversion, retention and get a tangible revenue increase for more than 12 years.
CRM Process Automation Consulting
CRM Project Consulting
CRM Consulting for Specific Domains
CRM consulting to drive customer and revenue growth
See how CRM consulting by ScienceSoft can cure acute CRM pains to achieve a more gainful customer lifecycle management.
Patchy and incomplete customer info
360-degree customer view
Low performers in sales, marketing and customer service
Increased productivity of sales, marketing and customer service employees
Ineffective cross-departmental collaboration due to the lack of CRM integration with other enterprise systems
Efficient cross-departmental collaboration due to integrated systems and joint workflows
Decreased customer loyalty due to bad customer experience
Better customer satisfaction and retention
CRM investments that do not pay off
High ROI of your CRM investment
Hampered decision-making due to poor data quality and, as a result, inaccurate reports
Improved decision-making based on reliable reporting and forecasting
Why Choose ScienceSoft as Your CRM Consulting Provider
2 Axioms of CRM Consulting Worth Believing In
Axiom #1: Business issues CAN be solved with technology.
CRM-enabled business process automation is proven to efficiently solve business issues in sales, customer service and marketing, helping companies to get:
Axiom #2: The collaboration of in-house managers and CRM consultants brings the most successful process changes.
ScienceSoft’s CRM consultants leverage their technical mastery and industry experience to help your in-house managers bring their process improvements to life with a high payoff. Thus, better customer acquisition, conversion and substantial revenue increase are the most common business benefits you’ll get from the collaboration with ScienceSoft’s CRM team.
How a Happy Customer Sounds
“ScienceSoft has done an amazing job of making our internal processes more efficient, implementing changes without causing any interruptions to the business. The changes their consultants made within Salesforce are reliable and functional.”
The National Manager of a US-based Roofing Company
Our hallmark projects
To centralize data from multiple sources and bring the Customer’s businesses under one CRM umbrella.
To enhance everyday managerial activities and engage more customers.
To ensure smooth cross-departmental collaboration and better document management.
To provide efficient sales process automation and accurate sales reporting.
To ensure seamless patient interaction tracking, sending automated notifications for appointments and patient feedback management.
To ensure effective client communication via a range of channels and achieve a better marketing ROI on the stages of customer acquisition and retention.
Why You Should Reach Out for CRM Consulting ASAP
You know for sure, there’re other players on your market. Thus, when you get the experienced CRM consultants’ help in time, you’re likely to be the first who’s reaping the following business benefits from CRM: