Automated Billing System

Support for all required billing models:

• Order-/delivery-based billing.
• Subscription billing.
• Progress billing.
• Retainer billing.
• Contingency billing.
• Collective billing.
• Metered billing, and more.

Support for various types of invoices, including:

• Standard invoice.
• Credit invoice.
• Debit invoice.
• Mixed credit and debit invoice.
• Commercial invoice.
• Pro forma invoice.
• Timesheet invoice.
• Interim invoice.

• Automatically accumulating customer data, order/consumption data, costs of services rendered, and price info from relevant sources (e.g., ERP, CRM, a customer portal, an ecommerce website, a medical practice management system) in the billing workfiles.
• Automatically calculating the amount due based on the pre-defined sequence and summarization rules.
• Automatically calculating and applying taxes, discounts (including those on early payments), additional charges (e.g., interest on late payments, carriage, insurance), and billable expenses.
• Recording the summarized calculations in the invoice summary workfile.

• Automated invoice generation based on the data provided in the invoice summary workfiles.
• Automatically generating and applying region-specific e-invoice elements, e.g., a unique QR code for e-invoice data validation for Saudi Arabia.
• Customizable invoice templates.
• Multi-language invoices.
• Invoice validation based on SLA/billing guidelines.
• Pre-defined triggers (invalid account, tax location, or invoice date) to identify suspicious invoices that require a manual check.
• Signing invoices using an electronic signature.
• Consolidated invoicing.
• Multi-department invoice approval workflow support.

• Automated invoice submission to customers via email, messaging apps, or an integrated customer portal.
• One-time/recurring invoicing.
• Advance/on-delivery invoicing.
• Scheduled/on-the-spot invoicing.

• Automated payment processing via a custom payment gateway or third-party payment gateways (e.g., PayPal, Stripe, Authorize.Net).
• Support of multiple payment methods, including bank transfers, wire transfers, ACH, credit cards, checks.
• Multi-currency payments, including cryptocurrency payments.
• Co-payments under an insurance plan (for medical billing).
• Partial payments, including deposit payment.
• Split payments.
• Automated payment collection by direct debit.
• Automated allocation of received payments.
• Cash refund/chargeback to the customer’s original payment method.

• Real-time invoice tracking by status: approved, sent, paid, partially paid, due, etc.
• Configurable system notifications on the received payments, overdue invoices, and more.
• (optional) Billing data recording and tracking in the immutable blockchain ledger.

• Scheduled email/in-app customer notifications on due and overdue payments.
• Automated customer notification and payment retry in case of payment failure based on pre-set retry rules.
• Automated customer notifications about upcoming payment card expiries.
• Automated customer notifications on service termination for late payments.

• Adding, saving, and updating personal info, billing details, including tax IDs, payment methods, payment card details.
• Managing subscriptions (update, cancel, pause, etc.).
• Paying bills through the portal.
• Making advance payments.
• Tracking paid and outstanding invoices.

Functionality for internal teams:

• Portal configuration to match corporate branding.
• Setting up location-based portal content and ads.

• Rule-based and AI-powered forecasting of cash inflow, payment dates, and debt collection performance.

Customizable reports and dashboards on:

• Invoice delivery and payment status.
• Money paid/due/overdue, and discounts applied (by time period, customer, product, and more).
• Tax summary (by time period).
• (for subscription businesses) Key subscription metrics, including estimated monthly recurring revenue, customer lifetime value, churn and acquisition rates.

• Multi-factor authentication.
• Role-based access control.
• Payment data encryption.
• Invoice timestamping.
• End-to-end audit trail.
• Automated fraud detection.
• Customer data retention and deletion policies.
• Compliance with global regulatory standards, including GAAP, IFRS, SOC1 and SOC2, PCI DSS, SOX, PSD2 and GDPR (for the EU), ZATCA (for Saudi Arabia), HIPAA (for medical billing), and more.