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Banking IT Services and Solutions

Since 2005, ScienceSoft provides full-cycle banking IT services to help banks digitally transform their business and servicing operations and deliver top-notch customer experience. We create state-of-the-art custom and platform-based banking software, manage its integration and deployment, and handle continuous evolution and support.

Banking software & IT services for banks - ScienceSoft
Banking software & IT services for banks - ScienceSoft

Banking software is aimed at improving the relationship between banks and their customers, attracting and retaining the most profitable clientele. ScienceSoft works with retail and corporate banks and develops robust banking solutions tailored to the specific needs of an intended target audience.

Achieving banking IT project goals in spite of time and budget constraints, as well as changing requirements, is ScienceSoft's top priority. Our unwavering commitment to our clients’ success is proven by ScienceSoft’s presence on the prestigious IAOP Global Outsourcing 100 list for the third consecutive year.

ScienceSoft's Selected Banking IT Projects

Our Customers Say

We chose ScienceSoft as a technology partner for the mobile banking development project. We were pleased with the outcomes of the project and with the collaboration mode. ScienceSoft brought to the table substantial expertise in mobile application development and a customer-centered approach to the application design. We especially appreciate their professional approach to security issues, which were among our main concerns due to strict regulations.

We partnered with ScienceSoft for a SharePoint intranet project for our financial institution. We needed to convert our classic SharePoint intranet to a modern experience, create a hierarchy of sites to mimic our organizational structure, and extend the intranet’s capabilities with custom workflows, automation, and security controls. We are thankful to ScienceSoft for a great job on upgrading our intranet. The new intranet is easy and convenient to use.

Since the start of our cooperation in 2016, ScienceSoft has been a reliable tech partner in our mobile banking development projects. We are impressed with their pragmatic project management, quality-first mindset, and transparent communication. ScienceSoft’s solution architects, developers, and QA engineers are true experts in their fields and have shown a deep understanding of the mobile banking specifics, which is critical for our business.

Banking Software Solutions We Implement 

ScienceSoft provides a complete set of custom and platform-based solutions designed to meet your needs.

Internet banking

Answer the ever-growing customers’ needs for secure 24/7 access to their banking accounts with custom internet banking.

Whether you want to implement a solution from scratch or update your current obsolete software, ScienceSoft will provide you with rich functional scope and ensure implementation of the best online banking practices. With custom internet banking solutions, your clients will be able to enjoy the following functionality:

  • Get detailed information about their checking, savings and credit accounts.
  • Set up limits for their cards.
  • Make payments.
  • Transfer money between banking accounts.
  • Request bank statements or other applicable documents online.
  • Find a branch or ATMs in a particular location, and much more.

Mobile banking

Provide your customers with a full range of banking services on their phones.

Backed by 19 years of experience in mobile app development, ScienceSoft will help you implement custom mobile banking software tailored to your specific needs. Our software solutions vary from basic to A-class mobile banking apps and include both core and advanced functionality (e.g., personal financial management, loyalty program integration, personalized bank product offering, augmented reality, and more).

Customer portal

Ensure safe and user-friendly co-working environment for your customers with customized SharePoint-based portals and banking solutions created from scratch.

Build B2C banking portals for ongoing communication and long-term relationships with your customers, or B2B portals with role-based content personalization, multiple logins for customer employees, clear portfolio manager, financial planning and other custom functions.

Banking CRM

Use strong capabilities of Dynamics 365 and Salesforce to enhance generation of customer-related data and effectively communicate with both prospects and current customers.

With 16 years in CRM consulting, ScienceSoft can boost your effectiveness in various customer-facing activities such as:

  • Cross-selling and up-selling.
  • Customer support.
  • Systematic lead nurturing.
  • Customer data management.
  • Channel activity tracking.
  • Customer experience management, and more.

Loyalty program management

Increase customer engagement with your brand and across multiple product lines through:

  • Establishing omni-channel communications.
  • Adopting omni-channel approach for managing customer relationships.
  • Building flexible reward systems.
  • Including gamification elements, and more.

Banking data analytics

Tap into customer trends and liquidity forecasts, drive revenue and mitigate risks by converting raw data into actionable, reliable and consistent insights.

ScienceSoft will help you implement the following types of bank data analytics:

  • Customer analytics (customer segmentation, attrition analysis, cross-sell effectiveness analysis, etc.).
  • Channel analytics (analysis of branch transactions and customer traffic, analysis of click patterns, frequently accessed web-pages, search behavior, the most widely used mobile banking features, etc.).
  • Marketing analytics (success of marketing campaigns, factors that increase sales, etc.).
  • Risk analytics (credit risk, market risk, operational risk, liquidity risk, etc.).
  • Performance analytics (sales performance, branch and digital channels performance and profitability, etc.).

Lending software

Take fast and well-informed loan decisions, mitigate risks and reduce time and costs of loan delivery.

  • Digitize loan origination, underwriting and servicing.
  • Introduce a configurable borrower portal for consumer, commercial and small business loans.
  • Opt for a web-portal or a custom mobile application to accelerate the mortgage application process.
  • Add convenience to your mortgage lending services with e-signatures, e-delivery and e-closing tools.
  • Create a single system of record for your lending operations with ScienceSoft’s custom lending software.

Payment software

Harness the power of digital payments.

  • Ensure fast and secure transactions with custom mobile payment solutions.
  • Increase customer loyalty with NFC or QR-based mobile wallets that hold digital information about customers’ credit and debit cards, store coupons, loyalty programs, and more.
  • Enable customers to make real-time, person-to-person (P2P) payments.
  • Streamline the accounts payable process for your business clients.

Bank intranet

Help employees to work better together.

  • Facilitate collaboration and communication between departments.
  • Create unique environment for data sharing and informal communication.
  • Ensure information consistency, better data management and search.
  • Promote corporate values and strengthen a sense of community within the workplace.

Document management system

Ensure seamless and fully automated document circulation in your bank.

  • Build a single library supporting multiple document templates.
  • Create automated workflows for receiving, routing and completing documents.
  • Ensure document compliance with the necessary standards and regulations.

Knowledge management solution

Make your bank’s corporate knowledge a competitive advantage.

  • Create a corporate knowledge base and a unified discussion hub.
  • Post information for corporate education.
  • Share case studies, workshop materials, guidelines, FAQs and other knowledge items.
  • Discuss events, ask questions, get consultations and do other activities with rich SharePoint knowledge management functionality.

Facial recognition software

Strengthen the security, improve customer loyalty, increase software efficiency and accessibility via a better mode of authentication.

With 11 years of experience in image analysis technology, ScienceSoft can help with premier-quality facial recognition solutions for a streamlined identity proofing process:

  • Mobile and web authentication (using facial biometrics to log into internet banking accounts; taking a selfie to prove identity for ecommerce transactions).
  • On-site authentication (preventing unauthorized personnel from entering sensitive areas; detecting suspicious behavior in and around the bank; verifying account withdrawals at ATMs; identifying VIP customers quickly and accurately).

Banking IT Services We Offer

Banking IT services are a way for banks and financial services companies to improve operational efficiency, drive innovations across their conventional business processes, and introduce the next-gen digital experience for their clients.

ScienceSoft's banking IT services are tailored to the unique needs of each organization and can be related to:

Whether you need to develop an enterprise digital strategy or move to a new technology platform, ScienceSoft will work closely with you to improve your IT ecosystem. Our IT consultants will help you identify how banking solutions can reinvent your business, as well as help you choose the most suitable platform, and estimate costs.

IT-based customer experience consulting

ScienceSoft clearly understands what makes excellent customer experience and how software can optimize and enhance all stages of the CXM cycle. Our CX consultants will guide you through a variety of solutions for customer experience management helping to choose and implement the most suitable ones.

Solution implementation

Backed by deep expertise in implementing platform-based solutions, ScienceSoft can meet the ever-changing needs of any banking environment at any scale. To reflect your bank’s unique business models, we can create a solution from scratch thereby satisfying your needs much more precisely than any off-the-shelf product.

Solution maintenance and support

In case you need a dedicated IT team to upgrade your banking software, ScienceSoft can ensure support and maintenance services. With ScienceSoft’s help, you can reduce the cost of technical support as well as get upgrades, design update, performance tuning, and patches for your banking systems.

ScienceSoft USA Corporation Is a 3-Year Champion in the Financial Times Rating

Three years in a row (2022–2024), the Financial Times has included ScienceSoft USA Corporation in the list of 500 fastest-growing American companies. This is the result of our dedication to driving project success despite any constraints and disruptions.

Address Your Business Challenges

At ScienceSoft, we successfully solve the following business challenges of retail and corporate banking:

  • Decreased level of customer trust
  • Customer attrition
  • Unsatisfactory CX and loyalty
  • Weak cross-selling
  • Disintegrated communication with customers
  • Fragmented view of customers
  • Increased competition from Fintechs and more

Rely on Quality Software for Your Banking Operations

We help fintech businesses move towards wider adoption of digital technologies for personalized customer service, increased security of customer transactions, and sustainable improvements in operational efficiency.