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End-to-End Digital Transformation Services

With 34 years of experience in IT, ScienceSoft helps businesses across 30+ industries modernize their legacy systems, introduce process automation, and reach new heights with the help of advanced technology. Knowing the value of risk management in DT, we carry out targeted, sustainable innovations in business-critical areas and maintain strict budget control.

End-to-End Digital Transformation Services - ScienceSoft
End-to-End Digital Transformation Services - ScienceSoft

When Is It Time for Digital Transformation?

A recent McKinsey survey has revealed that 9 in 10 leaders and C-level executives have embarked on at least one digital transformation project in the past two years. What prompts businesses to kick off DT?

Outdated legacy systems

Legacy systems get progressively harder to scale and update over time, accumulating technical debt. The resulting low performance and growing security concerns turn this from an inconvenience into a critical business risk.

Inefficient processes

Manual business and IT processes are slow, error-prone, and tedious for the involved teams, leading to suboptimal results. Without efficient automation, the gap between established routines and expected outcomes becomes impossible to breach.

Intense competition

Market competitors leverage modern technology to operate faster, serve customers better, and win new markets. Without a solid digital strategy to support your unique proposition, it’s hard not to lag behind.

Data out of control

Digitalized processes accumulate more and more data each day, but with manual data management and siloed storage, it doesn’t reach analytics in time to have a meaningful impact on decision-making.

CEO at ScienceSoft

Technology is a tool, not an end goal in digital transformation

Why do some digital transformation projects fail and some don’t? A great differentiator is the alignment of technology and business strategy. No matter how popular or powerful a new tech is, it won’t work a miracle unless you solve a clear business challenge with it. At ScienceSoft, we first analyze the client’s needs and then decide how to modify their technology environment to meet them. We only implement DT initiatives when we are confident they’ll bring tangible business improvements in the target field. This is the only way to get a sustainable financial return from digital transformation.

Why Choose ScienceSoft as Your Digital Transformation Partner

Time-proven expertise

In IT since 1989, we have gained vast experience in digitalizing business processes across 3,600+ projects.

Dream team to cover any IT needs

Our most valuable asset is the pool of 750+ professionals ranging from solution architects, developers, and QA engineers to data scientists and Certified Ethical Hackers.

Eyes on the prize

Our strategically-minded consultants and pragmatic tech experts work together to develop granular, meaningful changes that deliver rapid value.

Domain knowledge

We know the process specifics, unique challenges, and regulations of 30+ industries, including healthcare, BFSI, retail, and manufacturing.

International presence

Our distributed locations in the US, Europe, and the Gulf Cooperation Council allow us to make on-site visits and closely collaborate with companies from 70+ countries worldwide.

Building lasting partnerships

Major market players, including Fortune 500 companies, trust us to manage their IT needs, and we get 62% of our revenue from clients that stay with us for 2+ years.

Applying Digital Transformation across Business Areas

Customer experience

We create customer experience programs focused on digital engagement and multitouch customer journeys. It allows our clients to stand out in the market competition and stay strong in crisis times thanks to the established digital presence.

Elements of digital transformation:

  • Ecommerce launch in B2C and B2B segments.
  • Immersive digital experience: AR-powered apps, 3D product modeling, live video integration.
  • IoT-assisted in-store experience: smart shelves, connected consumers, personalized store navigation.
  • Programmatic advertising tools.
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Customer service

We help businesses create fast, helpful and proactive digital customer service. This way, it becomes a building block of lasting customer loyalty.

Elements of digital transformation:

  • IoT-enabled remote servicing.
  • Multi-channel customer service desk.
  • AI adoption for task automation and data-driven insights for faster case resolution.
  • Intelligent chatbots.
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By redesigning supply chains, we help make them faster and more flexible and take associated risks under control. Positive changes are possible throughout supply chain management.

Elements of digital transformation:

  • No-touch supply chain planning.
  • Ad-hoc demand forecasting.
  • E-procurement.
  • Dynamic pricing.
  • RFID-based warehouse management.
  • Multichannel order management.
  • Robotic process automation.
  • Blockchain-based traceability in cargo transportation and handling.
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We help companies digitalize up to 90% of corporate finance-related tasks and, thus, drive significant time and cost savings and improvements in financial data accuracy.

Elements of digital transformation:

  • Automation of document processing, financial calculations, and bookkeeping.
  • AI-powered big data processing to support financial planning and analysis.
  • In-house banking, automated POBO and ROBO/COBO operations.
  • Blockchain-based recordkeeping to improve security of sensitive data.
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Workforce

We provide digital tools to arm your employees with new abilities and enable more effective ways of working.

Elements of digital transformation:

  • HR systems.
  • Automation of a document life cycle.
  • Low-code apps for quick automation of everyday tasks and workflows.
  • Digital workspaces for team collaboration.
  • Secure remote work environment.
  • E-learning tools.
  • API-driven infrastructure for fast integration of internal and external systems.
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We take a holistic approach to identify and improve all pain points and inefficiencies that undermine your processes in any business area. We prioritize the goals and actions to keep the high pace of your digital transformation and get the return on your investment as early as possible.

Elements of digital transformation:

  • Modernization of legacy software with unreasonable cost of ownership.
  • Creation of new business software.
  • Cloud enablement.
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We determine how your company can benefit from its aggregated data and create a highly automated data governance framework to eliminate data silos and streamline analytics.

Elements of digital transformation:

  • Data management: automating data cleansing, integration, validation, archiving, and more.
  • Migrating data to the cloud for scalability, flexibility, and cost-efficient storage.
  • Enterprise data warehouse implementation.
  • Implementation of self-service BI for ad hoc and automated reporting.
  • Streamlining data security and compliance processes.
  • ML modeling and AI implementation.
  • Big data implementation and optimization.
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We assess your company’s current IT environment (networks, software, databases, CI/CD pipelines, help desk, and more) and plan improvements for higher availability, reliability, and cost-efficiency.

Elements of digital transformation:

  • Setup of processes and tools for real-time infrastructure monitoring and incident resolution.
  • Migration of infrastructure assets to the cloud.
  • Legacy software and infrastructure modernization and evolution.
  • Localized or enterprise-wide system integration.
  • Setup of mature DevOps processes, CI/CI optimization.
  • Designing or improving the existing help desk processes to optimize user support.
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The larger your IT ecosystem grows, the more opportunities it creates for cyberattacks. Outdated software and legacy systems also quickly accumulate vulnerabilities. We implement comprehensive security mechanisms to protect your apps, infrastructure, and sensitive data.

Elements of digital transformation:

  • Security posture improvement: security audit, vulnerability assessment, pentesting, and remediation of the discovered issues.
  • Achieving compliance (SOC 2, ISO 27001, HIPAA, GDPR, etc.).
  • Network protection: implementing SIEM, email security, IDS/IPS, DLP, firewalls, etc.
  • Software security: enabling end-to-end data encryption, multi-factor authentication, granular access control.
  • Security policy audit and development.
  • Cybersecurity training for employees.
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Industry-Specific Digital Transformation

Healthcare

We help healthcare institutions open up new ways to deliver health care remotely, especially valuable in times of social distancing and for patients in distant or rural areas. Also, we apply techs to improve the quality of patient examination, supervision and treatment.

Elements of digital transformation:

  • Telemedicine.
  • Wearable IoT devices for remote health monitoring, on-site tracking of the location of patients and hospital staff.
  • RFID-based management of hospital inventory.
  • Medical image analysis.
  • VR solutions for different educational and treatment purposes.
  • Digital patient engagement via portals and apps.
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Financial service

We help banking, payment, lending, and investment companies achieve digital agility with the help of custom process automation solutions and advanced technologies.

Elements of digital transformation:

  • Automation of omnichannel customer servicing operations.
  • Intelligent risk assessment.
  • AI-supported client interaction.
  • Decentralized finance.
  • Advanced IAM.
  • Scalable IT infrastructure to process the growing volume of financial data.
  • Open APIs to facilitate sharing of financial data and create new services.
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Manufacturing

We bring to life the Industry 4.0 concept to increase manufacturing productivity and quality. We can fully plan and supervise your transition to a smart factory.

Elements of digital transformation:

  • Sensor-equipped machinery providing data on the machinery condition and enabling preventive maintenance.
  • Digital twins to run simulations in a virtual environment and apply results to real objects.
  • Connected workers to exercise greater process control.
  • Product quality control.
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We help insurance companies disrupt traditional business models and operate with more efficiency.

Elements of digital transformation:

  • Underwriting automation.
  • Claim management automation.
  • Customer portals and mobile apps for fully remote service provision.
  • Systems for remote damage inspection and evaluation.
  • Insurance policy administration systems.
  • Automated processing of multi-format insurance data and advanced analytics for operational decision-making.
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What Scale of Digital Transformation Are You Planning?

Whether you want to focus on one business area or unravel enterprise-wide transformation, ScienceSoft is ready to assist you on this journey.

The Financial Times Includes ScienceSoft USA Corporation in the List of the Americas’ Fastest-Growing Companies 2023

For the second year in a row, ScienceSoft USA Corporation ranks among 500 American companies with the highest revenue growth. This achievement is the result of our unfailing commitment to provide high-quality IT services and create best-value solutions that meet and even exceed our clients’ expectations.

Our Multi-Industry Portfolio of Digital Business Transformation Projects

How We Unfold Digital Transformation

Digital transformation is the revision and evolution of a company’s technology environment with the goal of improving business performance metrics. At ScienceSoft, we manage large-scale projects effectively by bringing clear structure and organization to the process while leaving space for tuning our framework to each unique project.

1

In-depth investigation of the current business state

2

Digital transformation strategy

3

Digital transformation implementation

4

Risk mitigation

5

Program and project management

Digital Transformation Technologies for Advanced Business Capabilities

What DT Clients Value in ScienceSoft’s Approach

Flexibility in scope and cost

We can start DT within one business area and gradually expand it after it brings the first results. The initial investment may range between $100,000 and $500,000, while the total enterprise-wide DT cost may reach $5,000,000, depending on the scale.

Minimal business disruptions

We approach change management strategically and implement new system components step-by-step to give your employees time to adapt. We schedule software releases and any infrastructure works outside of your business hours to further minimize disruptions.

Streamlined user adoption

We involve key stakeholders at the UX/UI design stage to create convenient software that solves the issues of the current solution, motivating users to adopt it. We also actively gather feedback from the first adopters to design better user training materials and minimize friction.

Realistic timelines

Thorough project scoping, pragmatic planning, and mature risk management practices allow us to estimate realistic timelines that we can meet without compromising software quality or extending the budget.

Full service coverage

With a pool of over 750 talents, we can quickly provide competent specialists for any ad hoc task, from user support and cybersecurity to data science and blockchain.

Guaranteed ROI

When engineering project requirements, our analysts focus on solving specific business challenges rather than simply building software. They also assess the economic feasibility and potential outcomes of each DT initiative, guaranteeing wise resource allocation.

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