Software Development Outsourcing: Uncovering the Key Aspects

Software development outsourcing - ScienceSoft

THE ESSENCE OF SOFTWARE DEVELOPMENT OUTSOURCING

With software development outsourcing, you delegate the responsibility for all or a part of software development activities to a vendor. It helps cover the lack of internal resources or expertise to support your business growth and digital transformation initiatives.

  • $98 billion

    forecasted growth of IT outsourcing market size during 2020-2024

  • ~5%

    expected CAGR of IT outsourcing market by 2024

  • Source: Technavio

    BENEFITS OF OUTSOURCED VS. IN-HOUSE DEVELOPMENT

    Up to 30% software quality increase

    due to access to the top technology skills and development best practices.

    Up to 40% development speed increase

    due to plugging into established and field-tested agile processes of a vendor.

    30% decrease in development costs

    due to no need for hiring, onboarding, and training new employees.

    OUTSOURCING MODELS

    Outsourced developers work remotely together with your in-house team and are managed by you directly.

    Key benefit: Filling in the skill and resource gaps within your development team.

    An outsourced team covers a part of the development project and is managed by a vendor’s PM who regularly reports to you on the progress.

    Key benefit: Expanding software development capabilities and minimizing management efforts.

    Full process outsourcing

    A vendor sets up the development process and takes full responsibility for the project and all related risks.

    Key benefits: Released time to focus on core business activities, streamlined development and reduced costs of the project due to a vendor’s expertise.

    Download a model comparison table to decide which model fits your project better.

    Doubt whether to Outsource Software Development?

    We can review your situation and prepare a feasibility study with the TCO calculation.

    HOW TO ENSURE EFFICIENT OUTSOURCING?

    Test a vendor’s expertise in practice

    You can launch a small pilot project or PoC to get an objective understanding of a vendor’s competencies.

    Control outcomes

    • Sign a service level agreement (SLA) with a vendor that outlines expected timelines, deliverables, quality requirements, and responsibilities for project-related risks.
    • Decide on a KPI system to monitor the project’s health without being over-involved in the process.

    CHECK A SAMPLE KPI SYSTEM

    A sample KPI system:

    A sample KPI system

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    Establish a communication structure

    Decide what resources you’re ready to dedicate to collaboration with a vendor, and establish clear communication flows regarding different aspects of the project.

    CHECK A SAMPLE APPROACH TO COMMUNICATION

    Our approach to collaboration:

    ScienceSoft's approach to collaboration

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    Ensure security of outsourcing

    • Sign an NDA with a vendor to guarantee the confidentiality of your business-sensitive information and intellectual property rights over the project deliverables.
    • Check that a vendor has relevant security measures in place to protect your data (such as IDS/IPS, DLP, SIEM, and others).

    SCIENCESOFT: A SOFTWARE DEVELOPMENT OUTSOURCING PROVIDER

    ScienceSoft has been rendering software development services for 31 years. We’re a US-headquartered company with the development centers in Eastern Europe and EU, catering for both product companies and non-IT enterprises. You can find testimonials of our customers here.

    OUR INDUSTRY AND DOMAIN EXPERTISE

    Industry competencies:

    Domain expertise:

    ScienceSoft proved to be a professional service provider from the outset. The challenge was not only to provide quality development services, but to collaborate with two international teams engaged in project implementation. ScienceSoft accomplished the task in a highly productive and efficient way. 

    Mikhail Anfimau, Senior Solution Architect at Leo Burnett Worldwide, a globally active advertising agency based in Chicago

    OUR DEVELOPMENT PROCESS

    We can take over all or a part of software development processes in a chosen project or cater for every project within an IT project pipeline. With our outsourcing services, you start using internal resources more efficiently and access world-class technologies without hiring and training new employees. You can learn more about our development approaches and common project stages here.

    WE ARE WELL-VERSED IN A RANGE OF TECHNOLOGIES

    Back end

    Click on the technology to learn about our capabilities in it.

    Front end

    Click on the technology to learn about our capabilities in it.

    Mobile

    Click on the technology to learn about our capabilities in it.

    Desktop

    Click on the technology to learn about our capabilities in it.

    Clouds

    Click on the technology to learn about our capabilities in it.

    Platforms

    Click on the platform to learn about our capabilities in it.

    Databases / data storages

    Click on the technology to learn about our capabilities in it.

    SQL

    Microsoft SQL Server
    MySQL
    Oracle
    PostgreSQL

    NoSQL

    Apache NiFi
    MongoDB

    Architecture designs and patterns

    Traditional 3-layer architecture

    Microservices-based architecture

    Cloud-native architecture

    PWA

    Reactive architecture

    Service-oriented architecture (SOA)

    Various approaches to enterprise application integration

    DevOps

    Docker
    Kubernetes
    Ansible
    Chef
    Jenkins
    GitLab CI/CD
    Puppet
    Apache Mesos
    HashiCorp Terraform
    TeamCity
    Red Hat OpenShift
    HashiCorp Packer
    AWS Developer Tools
    Azure DevOps
    Google Developer Tools
    Elasticsearch
    Prometheus
    Datadog

    We have been working with ScienceSoft for 6 years and they have become our long-term technology partner. Our relationships covered multiple areas such as software development of server-based systems with desktop and mobile clients, software testing, software consulting and system integration for our customer. Every aspect of development is always handled with consideration and care.

    Markku Ursin, Director Engineering at Broadsoft, a global communication service provider

    COOPERATION FORMATS

    For new applications

    We deliver an application in 3-4 months and proceed with adding new features to it every 2-6 weeks.

    For existing software

    We join your project at any stage to support and evolve existing software.

    OUR SUCCESS STORIES

    Software Development and Support Outsourcing for an International Marketing Agency

    ScienceSoft developed software that helps coordinate the Customer’s regional offices in more than 60 countries to improve loyalty and marketing campaign management. After the release, our team continued evolving software and provided 3-level user support.

    Software Development Outsourcing for IBM/Consul

    ScienceSoft was an outsourcing partner of IBM/Consul for the development of security audit software for enterprises and introduced a number of process improvements to speed up the project and reduce development efforts.

    Viber Mobile App Design and Development

    An ambitious startup commissioned ScienceSoft to create an instant messaging and VoIP app that now boasts over a billion of active users across the globe.