Web Development Outsourcing
Plan, Benefits, Success Tips
In software development since 1989, ScienceSoft offers fast, quality and hassle-free web development for businesses in 30+ industries.
Web Development Outsourcing: the Gist
Web development outsourcing allows businesses to hand over all or some development activities to a self-managed vendor while preserving the desired level of control over the web development project/projects.
- Types of web development outsourcing: staff augmentation, dedicated team, full web development outsourcing.
- A team for web development outsourcing: a project manager, a business analyst, a software architect, UX and UI designers, web developers, DevOps engineers, QA and testing specialists.
Below are described the typical steps we at ScienceSoft take to deliver corporate web applications and customer-facing solutions, web portals, ecommerce applications and SaaS products. The development plan can vary depending on the complexity of the future software, the required level of security, and more.
Step 1. Discovery
Duration: 20-30% of the project.
- Getting a clear vision of major business needs (e.g., facilitate communication among employees, systemize corporate data, improve the brand’s image, attract new prospects).
- Identifying the target users.
- Drawing up high-level functional and technical requirements to web software.
- Conducting a feasibility study. Creating a business case including NVP and ROI.
Step 2. Web application planning
Key benefit: Units are closely bound, making it is easy to test, debug and maintain software.
ScienceSoft recommends for: Simple software with few modules unlikely to be scaled.
Service-oriented architecture (SOA)
Key benefit: The enterprise service bus (ESB) serves as a point of touch between all services, so a damaged service won’t affect others.
ScienceSoft recommends for: Complex enterprise software with a priority on high reliability (healthcare, financial services, etc.).
Key benefit: Software components can be developed, tested and deployed simultaneously.
ScienceSoft recommends for: Complex systems with services built in different languages and likely to be scaled.
Key benefit: Decreases or removes a company’s dependence on the on-premises server, storage, and networking infrastructure.
ScienceSoft recommends for: Evolving mid-scale and large-scale projects.
Key benefit: Hosted by a FaaS provider, each function can be scaled automatically upon calls. Payment is charged only when a function is called.
ScienceSoft recommends for: Software with considerable traffic fluctuations, so there’s no need to pay for services during idle time.
- Planning the QA process:
- Outlining the scope and types of testing (functional, performance, usability, compatibility, security, compliance).
- Defining the testing schedule and a test team lineup.
- Deciding on the ratio of automated and manual tests.
Tatyana Sidorova, Lead Test Engineer and QA Consultant at ScienceSoft, shares a tip on automated and manual testing:
‘We recommend using an optimal combination of automated and manual tests to achieve prompt verification of new builds in Agile projects with the embedded CI/CD process. We typically automate functional regression and integration tests, cross-browser testing, performance testing’.
Step 3. Project planning
Duration: up to 5% of the project.
Note: Thoroughly performed discovery can significantly reduce project planning time.
- Creating the software development project roadmap with major milestones, established timeframes and budget.
Step 4. UX and UI design
Duration: 10-20 % of the project.
- Researching wants and expectations of the target audience via focus groups by employing questionnaires or conducting interviews.
- Building UX wireframes or mockups.
- Working out GUI elements.
Step 5. Front-end and back-end development
Duration: 50-80% of the project.
- Establishing development and delivery automation environments (CI/CD, container orchestration, etc.).
- Writing server-side code and APIs.
- Turning static user interface mockups provided by UI designers into the fully functional GUI.
- Conducting unit tests.
Step 6. Quality assurance
Duration: up to 20% of the project.
- Preparing the test environment and test data.
- Creating test cases and combining them into test suites.
- Setting up test management and defect tracking software.
- (if needed) Developing test automation scripts and configuring test automation tools.
- Running tests and reporting the results, sending the revealed issues to developers for fixing.
Note: Testing usually runs in parallel with development.
Step 7. Deployment, stabilization and preparation for maintenance
Duration: up to 10% of the project.
Step 8. Web app support and maintenance
To ensure trouble-free operation of a new web application, ScienceSoft usually offers three support levels:
L1. User support team
– to provide software usage guidance and handle basic support cases (e.g., password reset, log in/log out) without an IT team’s involvement.
L2. Technical support team
– to fix software configuration, enhance its performance, resolve security issues without access to source code.
L3. Team of software engineers
– to fix software issues on the code and the database level.
Step 9. Further web app evolution in iterations
Note: An iteration typically lasts from 2 weeks to 3 months.
The development and delivery of new working software modules continue iteratively according to the following scheme.
With expertise in over 30 industries, ScienceSoft can get down to the core of your business objectives and come up with a tailored web solution. Recognized in the 2022 Global Outsourcing 100 list by IAOP, ScienceSoft provides full-cycle web consulting and development services.
Selected ScienceSoft’s Web Development Projects
Web-based Software Development for Aviation Insurance
The modernized solution with refined system’s architecture and enhanced functionality enables the Customer to attract new B2B partners and draw external users’ loyalty and revenue from insurance purchases.
Web Application for Care Team Coordination for 120+ Caregivers
The web app allows assigning care team members to each patient and notifying the selected members about specific patient events in line with the RACI matrix.
Custom Billing Platform For A Leading European Marketplace
The scalable and sustainable software comprehensively replaced previously used billing-as-a-service software and allowed for managing billing-related processes easily and safely.
Well Log Data Tracking Software
The software allows specifying various parameters of the well development workflow, assigning tasks to team members, tracking the tasks and notifying relevant parties about specific events.
Online and Mobile Banking Software for an Asian Bank with 3+ mln Customers
The software supports money transfers using unique generated code, split payments, setting up card spending limits, creating virtual cards and more.
What Customers Say about ScienceSoft’s Web Development Outsourcing
We entrusted ScienceSoft with the development of our web application for AWS cloud users to gather cloud instance monitoring metrics. We would like to point out that ScienceSoft’s team managed to bring to life our web application with full adherence to the requirements and within the optimistic project plan. Thanks to their solid experience in agile development, our web app was deployed in just 4 months. ScienceSoft proved to be a reliable and highly professional software development vendor, we would definitely turn to them for our future projects.
Oisín Curran, CEO, Odyssey Validation Compliance
The following roles make up a sound basis for a web development team.
Depending on the scope of work that needs to be outsourced, you can consider three cooperation models:
Full web development outsourcing
A vendor’s self-managed team is responsible for the complete development process. A vendor’s project manager sets and controls the team’s KPIs to ensure the results stated in SLA.
Check pros and cons
- Access to top-notch talents with necessary competences.
- Access to a vendor’s established web development processes.
- Minimum management efforts on your side.
- Guaranteed quality of web development project deliverables and timeline alignment (with penalties for breaching them).
- Development infrastructure maintenance is on a vendor’s side.
- The possibility of vendor lock-in.
- The lengthy setup process (up to a month).
A dedicated team
A vendor’s team works on the outsourced part of the project, regularly reporting to your PM.
Check pros and cons
- Preassembled teams that know how to work together.
- Little/no guidance needed from your side.
- Time-consuming collaboration setting between two teams.
- Project team coordination, the concerns about quick and quality delivery, risk management are partially on your side.
Remote professionals join the in-house team, and you coordinate the whole project.
Check pros and cons
- Precise number of team members is provided on your demand, from 0.5 FTE to 100+ FTE.
- Easy resource scaling up and down.
- Time-consuming adaptation of outsourced experts to the team and your working style.
- Full team management is on your side, together with project-related risks.
Note: To get a better insight into the split of duties within each outsourcing model, download ScienceSoft’s comparison table.
ScienceSoft recommends the tools of the following cloud providers to form a highly secure development environment.
Applications with strict compliance requirements and enterprise apps with AI needs.
- Discount for long-term usage (1-3 years): Microsoft Enterprise Agreement (up to 72% discount).
Amazon Web Services (AWS)
- Leader in Gartner’s Magic Quadrant for Cloud Infrastructure and Platform Services for 10 consecutive years.
- Discount for long-term usage (1-3 years): Amazon EC2 reserved instances provide up to 72% discount.
Google Cloud Platform (GCP)
Building resilient web applications.
- Third in Gartner’s Magic Quadrant for Cloud Infrastructure and Platform Services.
- 100+ services (storage, serverless computing, operations, migration, databases, container, AI & ML, IoT, etc.).
- 73 availability zones.
- Fully managed Kubernetes environment with containers automation, orchestration and deployment.
- Data encryption by default, in transit and at rest, allowing data access for authorized users only.
- Data storing in buckets with configured data retention policies. Accidentally deleted data can be retained.
- Discount for long-term usage:
- (1-3 years) Committed use discounts (up to 70% for memory-optimized instances).
- (during the billing month) Sustained use discounts (up to 20-30%).
The cost of outsourced web development differs for each particular project. General cost factors encompass:
- Non-functional web application requirements (application availability, performance, security, latent capacity and scalability).
- The necessity to migrate data from legacy software.
- The location of the outsourcing vendor.
ScienceSoft is a global IT consulting and software development company headquartered in McKinney, TX. Since 1999, we have been delivering full-cycle web development and consulting services helping businesses launch efficient, reliable, and scalable web software. Being ISO 9001 and ISO 27001 certified, ScienceSoft guarantees high quality of delivered services and complete safety of customers’ data accessed during cooperation.