Ecommerce Testing Services
Even when browsing through your ecommerce website, your potential customers can be click away from going to your competitors. An unreliable ecommerce solution when your target audience faces bugs, security and functionality breaches, website unavailability will certainly reduce your sales level. Moreover, it’s a serious threat to your reputation.
Spending money on ecommerce solutions, you need to be sure that they work for the benefit of your business.
ScienceSoft is ready to test your ecommerce solution and thus help you establish smooth online sales to win and retain customer attention.
What We Test
We test multiple aspects of your ecommerce solution to make sure that it is well-performing from the inside and attractive from the outside, which will help to keep your customers engaged and enjoying their shopping experience.
Web and mobile front end of an ecommerce solution
Usability on all types of devices
Functionality of an ecommerce solution
Ecommerce website performance
Integration of an ecommerce solution with other company systems
How We Can Cooperate
Independent testing during implementation
Before the launch of an ecommerce website or a customer application you’ve developed, we ensure that all the components of your solution (search functionality engines, billing systems, databases and so on) are integrated and perform their functions well, comply with the security standards regulations and perform well even under heavy loads.
Managed testing services
How We Test Your Ecommerce Solution
Analyzing your ecommerce project’s requirements
Relying on a mature ISO 9001-certified quality management system, we start with studying project requirements and help you improve them, if needed (e.g., they may be incomplete).
Test planning and design
We prepare a detailed testing plan considering your ideas and expectations. We make test cases covering every aspect of your ecommerce solution.
We test your ecommerce solution and identify defects and possible areas of improvement.
Analyzing testing results
We provide you with the test summary report describing the identified bugs and analyzing their nature. Also, we give you the overall feedback on the quality of your ecommerce solution.
Challenges We Solve
Testing a standalone ecommerce solution doesn’t guarantee its success. It’s critical to test an ecommerce solution together with a number of external systems it’s connected to (such as payment gateways, PIM, CRM and delivery management system). We develop a testing strategy based on the understanding of your solution’s structure and the connections it’s expected to support. Our experts have a deep understanding of the systems an ecommerce solution is expected to align and exchange data with.
UX, which is essential for an ecommerce solution success, is subjective. Although it’s hardly possible to tailor an ecommerce solution to every user’s taste, we gather statistics and conduct analytics, set up user interviews and surveys, compare your solution against recognized heuristics to minimize subjectivity in testing ecommerce UX.
Due to a high personalization level, different customers have different page views. To address this challenge, we offer testing your solution with and without personalization. To test personalization, we create a purchase history, a site view history, a Google search history and other aspects depending on the working principles of your personalization engine.