Ecommerce Services | One Team for All Ecommerce Needs
Ecommerce is an umbrella term for selling and buying online. On this customer-centric market, competitive strengths are built around customer experience excellence. To help businesses achieve success, we at ScienceSoft provide ecommerce services covering a full life cycle of an ecommerce project.
17 years as an ecommerce solutions provider
Certified developers on board
Service excellence recognized by experts
Technology and market entry consulting
- Guiding towards an optimal ecommerce platform.
- Researching market opportunities: target audience, growth potential.
- Researching market entry complexities: competitors, governmental regulations.
Business optimization and operational consulting
- Improving stalled business workflows.
- Planning a cross-system integration landscape.
- Implementing a business-wide data management strategy.
- Reviewing your digital experience strategy to drive business KPIs up.
UX and UI design
- Target audience research: interviews, personas, user stories.
- Wireframing and prototyping.
- Usability testing.
- Forming a UI kit to reflect the personality of your brand.
- Bringing to life all the functional requirements planned.
- Front-end and back-end development.
- Mobile development.
Custom ecommerce development
- Headless and PWA development.
- AI-driven personalization.
- Voice-powered commerce.
- AR-powered experience.
- Enterprise resource planning.
- Marketing automation.
- Customer service.
- Content management.
- Product information management.
What we test:
- Website functionality for various user scenarios.
- Ecommerce solution integrations.
- SEO-related aspects.
- Website performance.
- Assessing digital experience and planning a website redesign strategy.
- Reviewing the code and analyzing its impact on the website operation.
- Revising and updating security patches.
- Full checkup of IT infrastructure.
Digital marketing automation
Integrating proper technologies for omnichannel marketing:
- Email marketing.
- Social media marketing.
- Content marketing.
- SEO marketing.
Business performance optimization
- Expanding customer acquisition channels.
- Enabling an omnichannel business model.
- Auditing digital user experience and introducing design improvements.
- Improving the checkout experience.
- Advancing data analytics capabilities.
Ecommerce Migration for a Bookselling Company
- 12 custom-built independent modules were re-coded.
- 2 webstores were merged into a multi-store.
- Digital user experience was improved resulting in sales growth.
Ecommerce Launch for a Fashion Retailer
- Digital user experience was designed based on the target audience research.
- An implemented webstore was integrated with PIM and CMS.
Omnichannel Customer Experience Design for a Retail Chain
- Points of sale and an ecommerce solution were integrated with CRM for coherent omnichannel customer experience.
- Customer data was centralized and daily business processes – automated.
Ecommerce Support for a Multistore with 40+ Instances
Support services delivered were:
- Website performance optimization.
- Security maintenance.
- User experience optimization.
- Website redesign.
Website Design for a Retail Chain
- UX research resulted in 15 personas and 30+ user stories created.
- Custom UX design for 2 ecommerce websites.
ScienceSoft has been vital to our companies growth in ecommerce over the last 2 years. They are knowledgeable, efficient, communicative, and are always able to provide a strong resource for any needs that arise. They are a very versatile company in terms of the amount of services they provide. ScienceSoft is quite possibly the most beneficial outside resource we’ve ever had.
Jarod Joyce, Creative Director at Dot It, a US-based online restaurant supplier