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Ecommerce

Ecommerce Audit – on the Guard of Your Technology and Business Health

Ecommerce Audit - ScienceSoft

Ecommerce audit is your possibility to involve an independent party to assess your ecommerce website and infrastructure, reveal flaws and unlock new opportunities to level up the customer experience you provide. At ScienceSoft, we provide full website audit to ensure that reviewed technical aspects affect customer experience and security as well as your performance along the way only in a positive way.

  • 79%
    of customers won’t buy with a company after a single performance issue on the website
  • 90%
    probability of bounce if the page load speed goes down to 5 seconds
  • ~ $292 million
    of cumulative expenses Target suffered after a huge security breach in 2013
    • With Us, Your Business will Never Get into Bad Statistics
    Currently, when demand for online shopping is higher than ever, you need a flawless and stable ecommerce website.
    Book your ecommerce audit

    Start now and get your ecommerce checked in 2-3 weeks

    We know the possible severe consequences of a web store malfunctioning, not to mention how UX flaws don’t let you experience the full conversion potential of your website. To deliver quick help to you, we have developed a clear audit map that allows quickly ramping up audit activities.

    ecommerce audit stages

    Discovery stage

    1

    Defining the audit scope

    Scenario 1. All-round audit

    We offer the most comprehensive audit scope to cover all health aspects of an ecommerce solution.

    • SEO
    • Performance
    • UX
    • Custom code injections
    • Security
    • Infrastructure

    Scenario 2. Targeted audit

    During the audit, we focus specifically on your pain points if you choose to audit one or several of the above-mentioned aspects.

    2

    Investigating the current solution

    We make a quick examination of the target system:

    • Software versions
    • Number of installed extensions
    • Customizations
    • Infrastructure architecture
    • Integrations

    Audit stage

    Audit focus
    Audit impact
    SEO audit
    Performance audit
    UX audit
    Code audit
    Security audit
    Infrastructure audit

    Compliance with SEO best practices.

    Performance testing under normal circumstances and with the traffic exceeding the expected load. Result interpretation.

    Assessment of the digital experience provided.

    Adherence to coding standards and impact on website usability, performance and security.

    Detection of outdated system components and software versions as well as missing security patches.

    We perform a deeper security review within our penetration testing services.

    Review of the server operating system, installed software, libraries, configurations, backups.

    • Higher organic traffic.
    • Lower cost of customer acquisition.
    • Reduced number of bounces caused by slow page loading.
    • Increased conversions.
    • Stable performance even during peak traffic load.
    • Ready-to-implement UX design solutions.
    • Enhanced user experience.
    • Longer dwell time and meaningful user journeys.
    • No bounces caused by errors on the website.
    • Smooth checkout with no issues occurring during logging in, promo code usage and payment.
    • Clean code that is easy to maintain and less expenses on development efforts.
    • Known vulnerabilities in your software are patched.
    • Your business is secured against known cyberattacks.
    • Sensitive business data is effectively protected.
    • Complete consistency between your business goals and IT capabilities.

    Reporting stage

    Ecommerce audit report reveals

    Issue: We describe the issues detected during the audit.

    Reason: We don’t simply depict the symptoms but get to the root of the problems.

    Consequence: We classify the issues by the severity of their impact on your solution and overall business performance.

    Remedy: We suggest an action plan to fix the issues.

    We can go the extra mile and provide

    Estimation: We give you estimates of the time and effort needed to implement a remedy plan.

    CX improvement ideas: We take a proactive approach and unlock opportunities for you to improve customer experience.

    Get Far-Reaching Results with Quick Ecommerce Audit!
    We will help you to improve customer experience, secure the good health of your digital retail solution and make informed technology investments.
    Book your ecommerce audit
    Try interactive ecommerce demos
    B2C Ecommerce Website
    B2B Ecommerce Portal