Ecommerce Audit – on the Guard of Your Technology and Business Health
Ecommerce audit is your possibility to involve an independent party to assess your ecommerce website and infrastructure, reveal flaws and unlock new opportunities to level up the customer experience you provide. At ScienceSoft, we provide full website audit to ensure that reviewed technical aspects affect customer experience and security as well as your performance along the way only in a positive way.
During the audits, we have solved
|
23 cases of backdoors injected directly into the codebase allowing for remote code execution with little to no ability to intercept such executions. |
|
4 cases of malicious code injected into the checkout page leading to 100% of customer credit card data stolen while websites were still able to process orders normally. |
|
52 cases of codebase being cluttered with excessive, commented or straightforward incorrectly compiled code. When removed, load times would go up by at least 30% (GTMetrix, Lighthouse). |
|
41 cases of excessive, unoptimized or poorly coded database queries which would dramatically decrease performance while clients had been investing heavily in front-end optimization instead. |
Start now and get your ecommerce checked in 2-3 weeks
We know the possible severe consequences of a web store malfunctioning, not to mention how UX flaws don’t let you experience the full conversion potential of your website. To deliver quick help to you, we have developed a clear audit map that allows quickly ramping up audit activities.
Discovery stage
1
Defining the audit scope
Scenario 1. All-round audit
We offer the most comprehensive audit scope to cover all health aspects of an ecommerce solution.
- SEO
- Performance
- UX
- Custom code injections
- Security
- Infrastructure
Scenario 2. Targeted audit
During the audit, we focus specifically on your pain points if you choose to audit one or several of the above-mentioned aspects.
2
Investigating the current solution
We make a quick examination of the target system:
- Software versions
- Number of installed extensions
- Customizations
- Infrastructure architecture
- Integrations
Ecommerce audit report reveals
Issue: We describe the issues detected during the audit.
Reason: We don’t simply depict the symptoms but get to the root of the problems.
Consequence: We classify the issues by the severity of their impact on your solution and overall business performance.
Remedy: We suggest an action plan to fix the issues.
We can go the extra mile and provide
Estimation: We give you estimates of the time and effort needed to implement a remedy plan.
CX improvement ideas: We take a proactive approach and unlock opportunities for you to improve customer experience.