Top 5 Multi-Vendor Marketplace Platforms

Top 5 Multi-Vendor Marketplace Platforms - ScienceSoft

ScienceSoft is a full-service provider of ecommerce development and consulting services with 17 years of expertise.

Software to launch a multi-vendor marketplace

An online marketplace platform is a web application that aggregates product or service offerings from multiple vendors resulting in a wide catalog selection and a large target audience served.

The stats reveal a strong customer interest in marketplaces – as of 2019, sales via online marketplaces accounted for almost a half (47%) of total ecommerce sales sharing the rest among branded websites and other digital channels. To monetize this business format, marketplace owners employ a commission revenue model but can also use the space to sell their own goods. Marketplaces can take B2C and B2B directions alike.

Marketplace features for the core business roles

Marketplace features for the core business roles

Marketplace software has been evolving for a couple of decades to offer the required convenience to marketplace providers, vendors and end customers.

Marketplace provider experience

Covering all roles with an access to the admin panel

  • Application settings configuration
  • Quick vendor onboarding
  • Vendor management including monitoring business performance
  • Automated approval of product uploading by vendors
  • Management of required and optional product attributes
  • Vendor commission management
  • Support for different payment flows: direct customer-seller payment or aggregated customer-marketplace payment
  • Content tagging and categorization
Vendor experience
  • A separate admin panel with product, sales and order management
  • Role-based access to the vendor’s admin panel
  • Self-service catalog management
  • Promotional pricing
  • A vendor page with branding elements
  • Content and SEO management
  • Drag-and-drop merchandising
  • Easy association of related products
  • A data import/export
  • Account balance and reporting
Customer experience
  • Layered navigation and advanced product search
  • Autocompletion, autocorrection and live search suggestions
  • Multilingual and multi-currency support
  • Ratings and reviews
  • Customer-to-vendor communication
  • Vendor page with company information, contacts and entire product collection
  • Quick view/buy from the category page
  • Logged-in and guest checkout
  • Concurrent checkout with products from different vendors
  • Experience personalization

Best ecommerce software for multi-vendor marketplaces

A marketplace pursues a business model different from brand-owned online stores, making even the best ecommerce platforms insufficient to its specifics by default. We overview top platforms that allow building a marketplace from scratch or evolving your existing e-store into a marketplace.

Magento Commerce with a marketplace extension
Description

Forrester and Garner rate Magento as a leader on the ecommerce market emphasizing its ability to keep up with ever-changing ecommerce demands. Though Magento is inherently a single-merchant ecommerce platform, there are currently 2 offerings from extension vendors for a multi-vendor marketplace setup and about 60 add-ons with complementary functions.

A clear choice for businesses that already have an operating web store built on Magento and aim to grow into a marketplace.

Pricing

Marketplace extensions average $150-350/one-time payment and functional add-ons fall in the range of $40-200 (full selection is here).

MultiMerch
Description

Multi-vendor marketplace software to sell physical and digital products. It doesn’t cater to the specifics of service and booking marketplaces.

With a robust feature pack and an open-source code for customization, MultiMerch receives positive feedback from businesses as a full-function and flexible marketplace solution. Among the features that make a business difference, they particularly welcome 30+ payment gateways, 4 shipping modes and dynamic fee rates based on a seller’s membership level or product price. The vendor targets small-to-midsized companies.

Pricing

3 plans encompassing:

  • An out-of-the-box solution to download and build with your resources – $1,250/one-time payment
  • A complete marketplace configuration and setup – custom pricing
  • Custom marketplace setup – custom pricing
CS-Cart
Description

CS-Cart markets their Multi-Vendor product as a standalone marketplace platform, feature-rich out-of-the-box and further customizable for specific business demands. There are 1,300+ ready-to-install add-ons to expand capabilities in marketing, website management, analytics and more. The more plugins are used, the more costly are the upgrades, though.

CS-Cart underlies 1,300+ marketplaces including enterprise-grade players with 500,000+ vendors and 53,000,000 SKUs. Most clients praise a highly responsive support team and structured documentation to help with marketplace setup and running.

Pricing

3 pricing plans at $1,450, $3,500 and $7,500/all one-time payment (check the full list of features included here)

Arcadier
Description

Suitable for both product and service marketplaces, Arcadier primarily focuses on the mid-market segment but steps into the enterprise sector too with large projects implemented for trading and banking businesses. The company grows rapidly expanding their market share with 300-400 new marketplace sign-ups a month.

Pricing

4 pricing plans offering different customization scope at a monthly fee of $79, $199, $499 and custom pricing

WooCommerce with a marketplace extension
Description

WooCommerce is the world’s leading ecommerce platform powering over 28% of the market. The marketplace extension allows scaling a WooCommerce-based web store up into a multi-merchant marketplace.

The overall feedback for this marketplace product is positive. Though some clients mention the lack of useful features that are anyway specific for each business, the WooCommerce’s team shows up as highly responsive and evolves their development roadmap continually.

Pricing

$79/year

When a custom solution is a smart investment

All businesses are different, and yours may require an application architecture and functionality not offered by marketplace software providers. Though custom development is generally seen as a costly approach, it wins in this particular case. Building workarounds to existing platforms is no less expensive and may leave you with a slow-performing solution difficult to maintain and modify in the long run.

Launch an online marketplace with ScienceSoft

One needs an in-depth understanding of the marketplace business model and an optimal technology set to make a marketplace venture a success. You can foster the knowledge and competencies in-house or team up with ScienceSoft – an experienced ecommerce services provider that will save your time and take care of cost-effective marketplace implementation.

Consulting assistance

We help to:

  • Analyze the competition and coin a competitive advantage.
  • Firm up your business strategy.
  • Think through all capabilities to give to your future vendors.
  • Plan a winning experience for end customers.
  • Choose a technology best-suited for your business scope.
  • Piece all functional requirements into a solution concept.

Development assistance

We assume a full ownership of the development to:

  • Balance platform configuration and deeper customization to achieve business goals in an optimal way.
  • Wrap up the website functionality into sleek design.
  • Integrate chosen payment and shipping options.
  • Make your website mobile-optimized to convert a mobile audience.

+ We back up your business with ongoing technology support, emergency help and further development on demand.

About ScienceSoft

Since 1989, ScienceSoft has been providing IT consulting and software development services. The company’s cross-industry expertise in platform-based and custom development now encompasses healthcare, manufacturing, banking, education and entertainment to name a few strategic directions. For retail businesses, the team offers assistance in ecommerce implementation and automation of in-store operations.