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The Financial Times Names ScienceSoft USA corporation among Americas’ Fastest Growing Companies 2022

In their rating, the Financial Times has celebrated 500 companies with the strongest revenue growth.

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Ecommerce Managed Services

Ecommerce Management Services - ScienceSoft

Ecommerce management services involve outsourcing the maintenance and evolution of your website and IT environment. At ScienceSoft, we have experience of long-term partnerships with businesses in providing all-round ecommerce support.

Outsourcing ecommerce management entails a whole range of advantages:

The security and performance scalability of your ecommerce website are guaranteed

If something goes down, there is a team to fix it up before your customers get frustrated

With no IT issues on your agenda, you can focus on growing your business

ScienceSoft in Brief

  • Founded in 1989 and grown from a product company into a full-service software development and IT consulting provider.
  • Named among the Americas’ Fastest-Growing Companies 2022 by the Financial Times.
  • In ecommerce consulting and development since 2003.
  • US-headquartered, the team is located internationally in Europe and the Middle East.
  • 700+ employees on board.
  • Awards and recognitions by top market research leaders like Clutch and Forrester.
  • Partnerships with technology leaders: AWS, Microsoft, IBM, Adobe, and more.

Ensure Lasting Well-Being of Your Ecommerce Solution

ScienceSoft proactively ensures unfailing functioning of your ecommerce solution and fulfils ecommerce development tasks driven by your business decisions.

Ecommerce Management Services by ScienceSoft

What we offer is the convenience of having one ecommerce development team for all support-related activities and for the goal of evolving your ecommerce solution apace with your business plans.

Ecommerce managed services

Ecommerce IT infrastructure management

  • Server performance monitoring and troubleshooting.
  • Continuous infrastructure optimization.
  • Data administration.
  • Security audit and vulnerability scanning of networks, servers, databases, and applications.
  • Infrastructure migration to the cloud.

Ecommerce website management & maintenance

  • Ecommerce application upgrading.
  • Website performance testing for different traffic loads.
  • Performance tuning.
  • Timely security patching of an ecommerce application.

Help desk

  • L1 support to quickly address difficulties in ecommerce software usage.
  • L2 support to troubleshoot software issues at the configuration level.
  • L3 support to provide in-depth analysis and resolution of software issues at the code level.

Ecommerce development services

Large-scale IT initiatives

  • International business expansion, international multi-store launch.
  • Ecommerce platform migration.
  • Mobile/PWA development.
  • Ecommerce analytics setup:
    • Sales analytics to elicit sales trends by product type, time period or region, forecast the demand and plan the supply accurately.
    • Customer analytics to understand customer behavior and create the right experience for the right audience.

New website functionality implementation

Ecommerce integrations

Website design improvement

  • Website usability audit.
  • Target audience research and competitive analysis.
  • UI design mockups.
  • UI design template selection and implementation.
  • Checkout experience improvement.

Our Ecommerce Technology Expertise

Business systems we work with

Our expertise covers all the most important IT constituents of ecommerce ecosystems.

Other techs

We rely on a proven technology stack to enable IT operations.

Front-end programming languages

Languages

HTML5
CSS

JavaScript frameworks

MeteorJS
Vue.js
Next.js
Ember.js

Back end

Click on the technology to learn about our capabilities in it.

Mobile

Databases / data storages

SQL

Microsoft SQL Server
MySQL
Azure SQL Database
Oracle
PostgreSQL

NoSQL

Apache NiFi
MongoDB

Cloud databases, warehouses and storage

AWS

Amazon S3
Amazon DocumentDB
Amazon Relational Database Service
Amazon ElastiCache

Azure

Azure Data Lake
Azure Blob Storage
Azure SQL Database
Kinect DK
Azure RTOS

Google Cloud Platform

Google Cloud SQL
Google Cloud Datastore

Big data

DevOps

Containerization

Docker
Kubernetes
Red Hat OpenShift
Apache Mesos

Automation

Ansible
Puppet
Chef
Saltstack
HashiCorp Terraform
HashiCorp Packer

CI/CD tools

AWS Developer Tools
Azure DevOps
Google Developer Tools
GitLab CI/CD
Jenkins
TeamCity

Monitoring

Zabbix
Nagios
Elasticsearch
Prometheus
Grafana
Datadog

We Offer

No need for your supervision over ecommerce IT environment

We plan and execute all regular maintenance activities needed to keep your software operating and up-to-date.

Certified quality management

The consistency of our service quality is recognized with ISO 9001 certification.

Optimized cost of IT infrastructure maintenance

Cost optimization is possible through re-purposing of underutilized server resources, modernizing legacy applications, infrastructure migration to the cloud, or various other ways.

Agile ecommerce website development

Lasting collaboration allows us to involve deeply into your business, spot growth opportunities, and prioritize the development roadmap. Established CI/CD pipelines and DevOps practices speed up the development and delivery of new functionality.

Flexible SLA to govern managed services

We specify and report on service KPIs to put you in control of the service quality. The KPIs can be general (e.g., response time or resolution rate) and ecommerce-specific (e.g., website availability and speed). If your IT needs change, we adapt quickly.

Assured security of your business data and customer payment credentials

Our cybersecurity team will unfold security audit, identify and address security risks and vulnerabilities. Granted access to your IT infrastructure, we guarantee the compliance of information security with ISO 27001 standard.

Join Our Happy Customers

Our Selected Projects

Ecommerce Infrastructure Migration to the Cloud

Ecommerce Infrastructure Migration to the Cloud

When our Customer noticed that their servers couldn’t handle ever-increasing online traffic, the team of ScienceSoft fully planned and carried out the migration of six database servers totaling 100GB to AWS.

Lasting Development Support for an Ecommerce Multi-Store

Lasting Development Support for an Ecommerce Multi-Store

The Customer delegated all-round maintenance and support of their website to ScienceSoft. We stood up to the challenge and so far have optimized website performance, strengthened security, fixed SEO issues, and evolved the website with new features affecting positively user experience and conversions.

Security Testing of an Ecommerce Platform for Airline Booking

Security Testing of an Ecommerce Platform for Airline Booking

ScienceSoft’s team conducted black box penetration testing, exposed several platform’s vulnerabilities and provided an action plan with corrective measures to patch the platform’s security.

IT Consulting for Enterprise Application Integration

IT Consulting for Enterprise Application Integration

Tasked to find a way to organize vast operational data isolated across multiple enterprise systems, ScienceSoft offers to the Customer four integration scenarios based on different integration stacks.

Have Your Ecommerce IT Stability and Growth Supported by ScienceSoft

A team of experience ecommerce developers, we can stand up to any IT-related challenge, maintain proper functioning of your ecommerce solution and continuously drive its evolution.