SharePoint Support and Maintenance
SharePoint support and maintenance services help ensure the sound performance of SharePoint solutions and empower users to perform their business tasks successfully.
We apply our 13 years of expertise in SharePoint consulting and development to provide all-inclusive SharePoint support and maintenance services to keep your SharePoint solution at the top of its performance and support a robust, secure and error-free collaboration environment.
SUPPORT SERVICES WE OFFER
We offer all-inclusive support of your on-premises, cloud or hybrid SharePoint solutions.
On-Demand Technical SharePoint Support
When your SharePoint solution goes through functional issues, ScienceSoft finds their root causes and restores the platform’s sleek performance. Depending on how severe an issue is, we address the most crucial cases within 8-16 business hours to keep business processes uninterrupted and let users continue their activities at a usual pace.
View our support activities
Among others, our support activities include:
- Verifying and debugging faulty code.
- Solving architecture and hardware issues (incorrectly designed farms, misdistributed server roles, misconfigured or overloaded servers).
- Tuning features and applications (inappropriately set workflows, incompatible add-ins, search issues).
- Addressing user authentication issues and configuring user permissions.
- Fixing content management issues (content crawling and indexing, content creation and sharing issues, and more).
- Resolving performance issues, such as a long page load time, inability to access SharePoint sites, integration issues.
Continuous SharePoint Maintenance
We aim at making SharePoint solutions more powerful through:
- Timely updating the system by installing service and feature packs to guarantee its faultless performance and extend development capabilities.
- Conducting security audits and installing security patches to protect your working processes. Our SharePoint Health Check Service will help monitor your SharePoint environment, detect performance and security gaps and timely fix them.
- Integration of SharePoint solutions with other enterprise systems (CRM, ERP, HRM, LMS, etc.).
User Training Assistance
Azure Services Management Support
Benefits You Get
Providing SharePoint support and maintenance services, we want our customers to focus on achieving their business goals instead of worrying about their SharePoint solutions. To enable that, ScienceSoft guarantees: