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Microsoft Azure Managed Services

Entrust Your Azure-based Infrastructure to Professionals

Relying on a decade-long experience with Azure configuration, monitoring and support, optimization and evolution ScienceSoft will form a set of services to provide fitting management of the customers’ infrastructures.

Azure Managed Services - ScienceSoft
Azure Managed Services - ScienceSoft

Azure managed services cover configuration, monitoring, support, and evolution of Azure-based infrastructures. As a Microsoft Partner, ScienceSoft offers transparent managed services to keep your Azure infrastructure stable, with reasonable bills and quickly delivered changes.

Why ScienceSoft for Microsoft Azure Managed Services?

  • A member of the Microsoft Cloud Solution Provider (CSP) program.
  • A reliable Microsoft Partner with access to Azure advisory and authorized to provide additional discounts for Azure services.
  • Microsoft Certified Solutions Experts (MCSE), Microsoft Certified Professionals (MCPS) on board.
  • 34-year experience in the IT industry.
  • 15 years in IT service management (ITSM) practices based on ITIL principles.
  • 10 years in DevOps practices.
  • Included in the 2022 IAOP Global Outsourcing 100 list as one of the world’s best outsourcing service providers and advisors.
  • ISO 9001 and ISO 27001 certificates to assure the quality of provided services and the security of the customers' data.

What Our Customers Say

Due to our business growth, we decided to outsource the continuous development, support and maintenance of our proprietary internal systems. ScienceSoft coordinated knowledge transfer, discovery of our internal systems, then transitioned into supporting those systems and taking on projects to evolve their functionality. We recommend ScienceSoft as a trustworthy partner with skilled technical specialists on board.

ScienceSoft has been providing an excellent level of service maintaining the application’s infrastructure, as well as deploying and configuring new Linux-based virtual machines and cloud services.

During our cooperation, ScienceSoft’s team has built a fault-tolerant and highly available application infrastructure with automatic crash recovery capabilities, which makes our web application stable and high-performing.

We cooperated with ScienceSoft on the evolution of our Azure-based product for accounts payable management. ScienceSoft’s developers used the microservices approach to ensure the system’s scalability, which is critical for us as our user base is growing. They selected and implemented techs that ensured the system’s availability and fault-tolerance in the future.

Who Benefits from Our Managed Azure Services?

Non-IT companies 

ScienceSoft helps companies using Azure as IaaS and/or PaaS:

  • To integrate Microsoft Azure services with on-premises IT infrastructures or its components, configure all the services and regularly tune them for optimal usage.
  • To monitor Azure services and troubleshoot promptly with minimal or no downtime.
  • To support and evolve Azure-based infrastructures.
  • To continuously optimize storage and compute resource consumption and reduce Azure bills even in case of a computation- or storage-intensive solution, e.g., a big data app or an IoT app.

SaaS application providers

ScienceSoft helps companies using Azure:

  • To configure Azure services to ensure the scalability of IT infrastructures, keep users satisfied and Azure bills minimal.
  • To monitor the services and troubleshoot promptly with minimal or no downtime.

How Can We Help You?

Mature, transparent, and process-focused, ScienceSoft is ready to support all elements of your Azure infrastructure.

Azure Components We Cover

  • Data center physical plant/building
  • Azure Security and Networking
  • Azure Storage and Databases, Virtual desktop infrastructure
  • Windows OS

Azure Components We Cover - ScienceSoft

The Scope of Our Managed Azure Services

Azure management services are designed to streamline the monitoring of all utilized services and promptly address any issues that may arise.

Azure administration

ScienceSoft takes care of your administration tasks, such as configuring Azure resources, managing data flows going through Azure, backing up the data stored in your Azure resources.

Azure monitoring 24/7

ScienceSoft uses such monitoring tools as Azure Monitor, Nagios, Zabbix, Prometheus, to ensure availability and reliability of your Azure-based infrastructure components. You also get reports on Azure resources utilization and performance.

Azure troubleshooting

Our team addresses the issues resulting from application and server misconfigurations, server overloads, and investigates event logs to find the root causes of incidents and prevent them from reappearing.

Azure usage optimization

Being a proactive Azure MSP, ScienceSoft looks for the opportunities to make the use of Azure resources more efficient. E.g., we can set up autoscaling procedures to painlessly meet the changing demand in Azure storage or compute resources.

ScienceSoft comes up with an individual security strategy and best-suited security tools. We configure and manage access to Azure resources, as well as perform security monitoring, regular vulnerability scans and penetration testing across your Azure environment.

Azure compliance

We regularly check the compliance of your Azure environment with standards for secure data storage and processing, including HIPAA, GDPR, ISO 27001, PCI DSS, NIST 800. If needed, we provide our customers with a HIPAA Business Associate Agreement (BAA) and a GDPR Data Processing Agreement (GPA).

ScienceSoft plans your personalized migration and selects best-suited Azure services to establish a cost-efficient and high-performing  environment.

Azure help desk

ScienceSoft’s multi-language team is ready to provide L1-L3 support for your Azure-based infrastructure components.

Azure evolution

Being an Azure MSP partner, ScienceSoft can plan, implement, deploy, and configure new components of your Azure-based infrastructure. We can also perform integration, maintenance and functional/technical support of the existing components.

The Financial Times Includes ScienceSoft USA Corporation in the List of the Americas’ Fastest-Growing Companies 2023

For the second year in a row, ScienceSoft USA Corporation ranks among 500 American companies with the highest revenue growth. This achievement is the result of our unfailing commitment to provide high-quality IT services and create best-value solutions that meet and even exceed our clients’ expectations.

How Much Will Azure Management Cost?

We offer the following pricing models:

Fixed monthly fee based on the IT infrastructure specifics

Good for the predictable service scope.

ScienceSoft delivers the services within the agreed monthly budget. We break the scope of work down into separate activities and introduce the changes gradually to avoid large one-time expenses.

Pay-per-use

A monthly fee is a percentage of a monthly bill for the volume of consumed cloud resources.

Under this model, you pay directly to ScienceSoft for our work, required licenses, and cloud resources.

Being a Microsoft partner, ScienceSoft can provide additional discounts for Azure-based infrastructures.

Need a Custom Quote for Azure Management?

With a focus on your business needs, ScienceSoft analyzes multiple cost factors to provide you with a tailored quote.

What You Get Entrusting Azure Management Services to Us

Azure cost efficiency

We define optimal services for your IT infrastructure, as well as leverage Azure autoscaling features for storage and compute resources to meet the changing demand for them. We apply ITSM processes and rely on ITIL best practices to decrease Azure administration costs.

Mature and transparent processes

Following the established ISO 9001-certified quality management system, we make sure you derive tangible value, predictable results and transparent Azure management.

Guaranteed data security

Your data stays safe in our hands - we rely on our ISO 27001-certified security management system built upon unfailing security practices and processes, modern cybersecurity technologies and security-savvy employees.

Proactive approach

We think beyond operational routines and always look for opportunities to improve your Azure-based IT infrastructure.

IT Director, ScienceSoft

Our Azure DevOps engineers think beyond monitoring resource consumption: they implement autoscaling functionality to automatically increase or decrease the number of instances as needed. For resources operating at peak capacity, we identify and address the root causes of performance bottlenecks without adding additional CPUs or scaling up the storage.

Enjoy the Benefits of Azure Managed Services

Entrust your Azure management tasks to ScienceSoft and get efficient support for your IT infrastructure, reduced Azure bills, and recommendations on how to evolve your Azure-based environment.