EmailScoop email tracking tool - ScienceSoft

EmailScoop is a customizable automatic solution to easily track outgoing and incoming emails sent via any email server.

How It Works

EmailScoop works via direct access to email server, with email synchronization running every 5 minutes (however, the synchronization interval is configurable on demand). See how you can easily track email interactions: after you’ve added the contact person's email into your CRM, EmailScoop can automatically track both outgoing and incoming emails.

EmailScoop email tracking tool - how it works

Versions Supported

  • Microsoft Dynamics CRM 2011, 2013, 2015 and 2016
  • Microsoft Dynamics 365

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Get More Value from Your CRM

Pipeline transparency

Pipeline transparency

Email communication regarding lead generation and nurturing, as well as account management activities are visible at all company levels.

Gap-free communication

Gap-free communication

CRM users have a full picture of how communication with customers flows.

More time for true sales and marketing.

More time for true sales and marketing

Automated email logging saves the time of sales and marketing teams for more important tasks.

No data loss

No data loss

Even if the user deletes the tracked message in a mail client, an email copy is still kept in Microsoft Dynamics 365/CRM.

Increased information security

Increased information security

If certain emails should not be tracked for they contain highly confidential data, EmailScoop provides confidentiality settings.

EmailScoop vs. Standard Tracking Tool for Outlook

Email tracking tool by Microsoft
EmailScoop by ScienceSoft
Incoming emails
Outgoing emails
Smart matching
Email history
Different providers
Exceptions and privacy settings
Creating new CRM contacts

Additional Services

  • Customizing EmailScoop based on your requirements and specifications, and our business analysis (in case customization is needed according to the specifics of email communication processes in your company).
  • Providing maintenance and support to ensure excellent performance.
  • Providing user guides and user training.
Still in Doubt?
If you’re not sure whether EmailScoop is your best fit, see it in action.
Selected Projects