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Selected Success Stories of Our 3,300-Project Portfolio

By Industry
By Service
By Solution
By Technology
By Regions

As a Microsoft Dynamics 365 Gold partner, ScienceSoft shares 14 years of experience in CRM solutions based on this platform. We offer a comprehensive range of Microsoft Dynamics 365 services, including consulting, implementation, user training, and development of custom add-ons.

Take a look at the case studies below and learn how a productive CRM solution may look with Microsoft Dynamics 365. Should you require any assistance with your present CRM-related challenges, we’re at your service.

Results for

Customer Portal Implementation to Protect Business Data Confidentiality

ScienceSoft implemented a Dynamics 365 customer portal integrated with a sales module for Saudia Cargo, Asia’s leading cargo airline.


Dynamics CRM Implementation for a Multibusiness Company

Having developed Microsoft Dynamics solutions since 2008, ScienceSoft rolls out a customized CRM system for a multibusiness group of companies and integrated it with a data warehouse to centralize data from its separate business entities.


CRM Development for a Retail Bank with 7 mln Clients

Backed by a 7-year expertise in Microsoft Dynamics CRM development, ScienceSoft joined the project to help the Customer create a CRM system for a bank with 7 million clients. Our team developed three modules: customer base management, sales activities planning and advanced analytics.


Microsoft Dynamics CRM Customization for a Large Media Company

ScienceSoft created a loyalty program module for a media company with 500,000+ corporate subscribers and 5 million readers. The system keeps record of all orders and payments, allowing readers to receive bonuses for purchasing products and services. Loyalty program managers can configure reward rules without programming, and subscribers can access the system to check their membership level.


Dynamics 365 Customization for a Seller of Engineering Software

ScienceSoft created a CRM customized to sell sophisticated software products and enhanced with two narrowly specific functional modules.


Dynamics 365 Implementation: Sales, Customer Service and Customer Voice

Building on Microsoft Dynamics 365 apps, ScienceSoft created an integrated environment for sales and customer service management for a logistics company.


Marketing Software Customization for a Retail Chain

ScienceSoft implemented a robust marketing solution for a US-based prominent player in fashion retail and hospitality. The solution ensures effective client communication via a range of channels.


Development of a Custom CRM Application for an NPO’s Member Performance Management

ScienceSoft’s team rolled out a custom CRM subsystem for NPO’s member performance management that allowed to automate data accumulation from the Customer’s CRM and SharePoint extranet, calculation of 49 KPIs, as well as further reporting via the CRM and extranet for the Customer’s staff and members.


Healthcare CRM Implementation for Medical and Research Center

ScienceSoft implemented a customized healthcare CRM system integrated with the Customer’s EHR and PMS to ensure seamless patient interaction tracking, sending automated notifications for appointments and patient feedback management over customizable surveys.


Microsoft Dynamics 365 Development for a Welding Equipment Provider

ScienceSoft performed custom development of Dynamics 365 CRM, which implied automated quote generation, language localization, custom reports creation, etc.