L1-L3 Support for System One, a 9,000-Employee Company
For over three years, ScienceSoft has delivered L1–L3 support to System One, an international provider of outsourced services and workforce solutions.
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For over three years, ScienceSoft has delivered L1–L3 support to System One, an international provider of outsourced services and workforce solutions.
For 4+ years, ScienceSoft helps a restaurant supplier evolve their Magento multistore and launch new branded storefronts for new clients.
ScienceSoft has been successfully providing support services to a US multi-business corporation for their knowledge management solution that is applied in drug discovery, medical diagnostics, and other human and environmental health areas.
ScienceSoft delivers professional L2, L3 support services for a large advertising agency, allowing for sustainable work of a complex microservices-based solution that manages big data processing and is integrated with multiple external systems.
ScienceSoft’s team has been successfully supporting a structured data capture solution for an international provider of scientific software for the companies operating in biotechnology, chemicals, and other industries.
ScienceSoft ensured business continuity by managing data migration and L2 support for an old loyalty management SaaS during the Client’s year-long transition to new software.
ScienceSoft provides ServiceNow continuous delivery to a European bank employing 40,000+ staff to make sure the bank uses a system that completely fulfills their needs. As part of the project, ScienceSoft executed various tasks, for example, performed ServiceNow integrations, created an interface for firewall rule requests and changed the process of reporting incidents.
ScienceSoft’s Java and React.js engineers advanced the buyer and supplier management modules by introducing new interactive dashboards, reinforcing security, enabling tenant-specific branding, and streamlining data migration.
With managed IT support for Apache NiFi that ScienceSoft delivered, the Customer benefited from the overall improvement of their big data ecosystem: big data processing became 10 times faster and the stability increased from 50% up to 99%.
For three years, ScienceSoft provided support and troubleshooting for a Dynamics-based CRM of a US biotech company. We also redeveloped underperforming automation functions and improved the CRM’s collaboration capabilities.
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