IT Outsourcing Services
Within IT outsourcing, a vendor takes responsibility for 30-100% of your IT landscape covering such areas as IT service planning and management, IT evolution and managed IT services.
Having a 31-year background in IT, ScienceSoft provides customizable IT outsourcing services to reinforce your business with cost-effective IT operations and fast software development.
"When I talk to CEO of mid-size companies, I often hear that IT takes a large share of their budget but constantly underperforms. And they do not see business growth possible without profound IT changes that they simply cannot accomplish internally.
Indeed, it’s not easy to connect IT with the business, but it becomes possible by applying deep tech expertise with the focus on cost-effectiveness and unlocking new revenue streams. And this is exactly what ScienceSoft does. By doing the right IT and doing IT right, ScienceSoft helps companies make their IT a business growth enabler."
We have been working with ScienceSoft for five years so far. The team successfully performed the migration project in order to improve our processes. <…> We have experienced great cooperation from management, quick understanding of requirements, deep technical skills from assigned resources, and company’s commitment to time, price, and quality. We would be pleased to recommend ScienceSoft to anyone looking for outsourcing or extension of their own team!
Dmitry Druzik, CIO, A-100 Group of Companies (construction and petrol stations)
We calculate custom-made pricing plans to meet your expectations and adjust pricing if your requirements change during our cooperation.
We adhere to a tangible KPI system that can include the increase of IT components’ ROI and TCO reduction. We provide regular reports on the work accomplished, as well as results of security and performance audits. You also have constant access to our task tracking system and knowledge base, where we document all our processes.
ScienceSoft’s team of DevOps engineers pitched in to provide 24/7 Linux administration for a US hosting platform provider that serves AMD, HTC, SoundCloud, Foursquare, and others. Our team optimized server monitoring by introducing a central management server and continuously writing scripts to automate server failure management.
ScienceSoft helped deploy the infrastructure with 80 physical servers and 200 virtual machines using an integrated infrastructure platform. Currently, our team of 2 network engineers and 3 system engineers delivers L2/L3 support to ensure that the infrastructure is running smoothly.
ScienceSoft helped develop and evolve the product lifecycle management solution powering retailers, manufacturers and suppliers in 110 countries. Our team enriched the solution with multilevel DWH to aggregate the raw information from 20 globally distributed databases and enabled full analysis and reporting capabilities through an intuitive multilingual interface.
ScienceSoft’s team of certified ICT professionals supports 28 elements of the Customer’s IT infrastructure elements in compliance with ITIL recommendations.
ScienceSoft’s team built software to plan and control marketing-related activities and performed L1-L3 support of the developed solution.
Full-service IT outsourcing
Outsource your entire IT landscape, including IT service planning and management, to achieve greater business performance with IT ROI boosted by 50-300%.
We can also act as a service integrator taking up the management of your IT vendor ecosystem.
Co-sourcing with an in-house IT team
Delegate your daily IT operations and execution of new IT-related business initiatives to optimize IT TCO and stability, and focus on IT strategy, planning and design.
Co-sourcing with other vendors
Strengthen your IT vendor ecosystem with ScienceSoft as a managed service provider for a specific part of your IT environment.
- Enterprise applications support and steady evolution.
- User support and system adoption improvement via help desk services.
- New software development. Fast feature delivery backed up by test automation where reasonable.
- Managed analytics and BI to support fast and informed decision making.
- Digital crisis management and response, employee digital workplace, remote work consulting and improving business productivity to use all capabilities of IT to get through a crisis.
- Consulting on how to improve business operations with IT or digitally transform them.
- Creating an IT roadmap that aligns IT with new business initiatives and leverages technology for business outcomes at the right time.
- Designing and implementing new platform-based solutions appropriate to the improved business processes.
- Introducing the latest technology with the focus on business value: machine learning, big data, IoT, image analysis, blockchain.
High IT spending with low value affects the entire business – its advance slows down, and the business risks falling behind top competitors in 3-5 years.
With timely transformations, the same IT landscape can become a source of sustainable business growth – and that’s what ScienceSoft helps achieve within the IT outsourcing services. Here’re some results on both business and IT levels that you can expect.