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Deployment of an Email Tracking Tool for Dynamics 365 for a Fintech Company

ScienceSoft deployed EmailScoop, an email tracking tool for Microsoft Dynamics 365, that allowed the Customer to efficiently track email interactions related to the sales of the Customer’s structured investment products.

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Deployment and Customization of an Email Tracking tool for Dynamics CRM

ScienceSoft deployed EmailScoop, an email tracking tool for Microsoft Dynamics CRM, and enhanced its functionality, which enabled the efficient synchronization of the Customer’s contacts in Exchange Web Service (EWS) address book with CRM.

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Implementation of an Email Tracking Tool for Microsoft Dynamics CRM

A smart add-on to Microsoft Dynamics CRM 2015 (on-premises) devised by ScienceSoft’s team helped the Customer to overcome the problem of inconsistent email tracking and ensure seamless email communication. Additionally, the tailored email tracker allowed blocking the possibility of email tracking for certain employees according to internal policies.

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