12 results:
ScienceSoft has been handling 400 Tier 1 requests per month for the SaaS LMS used by 250+ aviation leaders globally. As a result, the Customer enhanced user eLearning experiences and consistently scores 92%+ in CSAT with support quality.
For three years, ScienceSoft provided support and troubleshooting for a Dynamics-based CRM of a US biotech company. We also redeveloped underperforming automation functions and improved the CRM’s collaboration capabilities.
For 3 years, ScienceSoft has been troubleshooting and evolving a custom ERP written in Python.
ScienceSoft’s team of Microsoft certified specialists embarked on a long-term SharePoint farm maintenance and support project for a UK local authority.
ScienceSoft rendered managed testing services to a US company providing software solutions for hospitals, pharmacies, and assisted living organizations.
An established video game publisher needed to provide 24/7 support and maintenance of their popular online game, running on 20 Linux cloud servers. Our team was responsible for responding to decline in server performance and keeping the infrastructure in a secure and adequate condition.
ScienceSoft’s Oracle administrator adjusted the configurations and deployed backup and recovery mechanisms for dozens of databases supporting a European e-payment platform. The changes increased database performance and optimized memory allocation, boosting the stability of the entire platform.
ScienceSoft implemented a server monitoring system for the cross-platform mobile app to help the Client detect arising application issues and timely resolve them before they reach app users.
ScienceSoft has provided complete IT infrastructure support services for a European private diversified business.
For a year, ScienceSoft has provided 24/7 L1–L2 employee support to Tarian, one of the United States’ fastest-growing security companies. Our team handles up to 500 cases monthly with a 30-minute FRT and a call acceptance rate of about 97%.
In compliance with GDPR, your personal information will be collected and stored for ten years on servers located in the United States. After this term is expired, your information will be erased. We will share your information with our development center, which will handle your request. At our headquarters and our development center we apply the same level of care in respect of your information as prescribed with GDPR rules. For more information, please refer to our Privacy Policy.
Healthcare
Insurance
Investment
