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Selected Success Stories from Our 3,600-Project Portfolio

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Since 2008, ScienceSoft helps companies implement efficient CRM systems to manage all customer interactions across various channels. We’re ready to provide expert assistance at any stage of your CRM implementation journey, from CRM consulting and planning to custom CRM software development.

Explore our success stories below, and don’t hesitate to talk to our experts if you need to create, migrate, or enhance a CRM system.

Results for

Microsoft Dynamics CRM to Enable Omnichannel Customer Experience

Having developed Microsoft Dynamics solutions since 2008, ScienceSoft rolls out a customized CRM system for a multibusiness group of companies and integrated it with a data warehouse to centralize data from its separate business entities.


CRM Development to Streamline Sales and Managerial Activities in a 7,000-Employee Bank

Backed by a 7-year expertise in Microsoft Dynamics CRM development, ScienceSoft joined the project to help the Customer create a CRM system for a bank with 7 million clients. Our team developed three modules: customer base management, sales activities planning and advanced analytics.


Microsoft Dynamics 365 CRM to Automate Customer Management

ScienceSoft used Dynamics 365 Sales, Marketing and Customer Voice, Power Apps and numerous third-party systems to build a comprehensive CRM ecosystem.


Loyalty Management Solution for a Media Resource with 5 Million Readers

ScienceSoft created a loyalty program module for a media company with 500,000+ corporate subscribers and 5 million readers. The system keeps record of all orders and payments, allowing readers to receive bonuses for purchasing products and services. Loyalty program managers can configure reward rules without programming, and subscribers can access the system to check their membership level.


Dynamics 365 CRM Heavily Customized to Sell Engineering Software

ScienceSoft created a CRM customized to sell sophisticated software products and enhanced with two narrowly specific functional modules.


Fintech CRM Migration Consulting to Optimize Costs and Minimize Risks

Based on the analysis of the Customer’s pains with the current CRM and comparison of 3 alternative CRM platforms, ScienceSoft offered to switch to Microsoft Dynamics 365 and fully planned the migration process.


Logistics CRM to Manage Sales and After-Sales Services

Building on Microsoft Dynamics 365 apps, ScienceSoft created an integrated environment for sales and customer service management for a logistics company.


Healthcare CRM for All-Round Sales and Performance Management

ScienceSoft customized MS Dynamics CRM for a US-based market leader in cancer diagnostics solutions to enable sales management and performance reporting.


Marketing Software to Manage Cross-Channel Customer Engagements

ScienceSoft implemented a robust marketing solution for a US-based prominent player in fashion retail and hospitality. The solution ensures effective client communication via a range of channels.


SharePoint–Salesforce Integration for Fast and Convenient Document Management and Sharing

ScienceSoft developed an app for Salesforce–SharePoint integration, which made SharePoint content available from Salesforce and allowed sharing the content with Salesforce contacts, thus supporting the Customer’s communication with clients and prospects.