Digital Transformation Consulting
Envisage your business transformation
Digital transformation consulting lays out an enterprise-wide technology-powered strategy to improve the efficiency of business processes. At ScienceSoft, we help companies unfold holistic digital transformation (DT) and achieve high ROI from the initiative.
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Time-proved – we’ve developed software solutions since 1989 and started working as consulting leaders on large digital transformational projects as soon as we gained sufficient professional experience. |
Positively reputed – our clients speak highly of their cooperation with ScienceSoft and often stay with us over the years for deeper digital transformation. |
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Hands-on – there are 3,300+ success stories under our belt at the moment. |
Large-scale – we have Fortune 500 companies among clients and know the demands of large enterprises. |
ScienceSoft positively surprised us with the cooperation approach already from the beginning. <With ScienceSoft> we are able to create more thoughtful solutions because of available expertise of allocated resources.
Martins Kalva, Digital Transformation Manager, Skonto Plan
The Financial Times Includes ScienceSoft USA Corporation in the List of Americas’ Fastest-Growing Companies 2022
ScienceSoft is one of 500 companies with the highest compound annual growth rate in revenue. This achievement is a result of our unfailing commitment to provide high-quality IT services and find best-value solutions to clients' needs.
ScienceSoft Drives Digital Transformation in Key Business Areas
The ambitious goal of digital transformation is to improve the overall efficiency of your business. We achieve it by integrating digital solutions to eliminate wastes (unnecessary spending, asset misuse, time waste), transform operational models or identify new revenue streams across different areas of your business.
ScienceSoft creates digital transformation strategies in the following business areas:
Customer experience
Main goal: to find new ways to connect to your target audience and increase customer value.
Digital transformation solutions we offer:
- Ecommerce launch.
- Integrated omnichannel customer experience.
- AI-powered personalization at all stages of a customer lifecycle.
- Sentiment analysis to monitor brand reputation across customer-generated texts (reviews, social posts, surveys).
Customer service
Main goal: to improve the quality and decrease costs of customer care.
Digital transformation solutions we offer:
- AI-powered agent platform.
- Virtual agents (chatbots).
- Remote servicing.
- Integration of customer interaction channels.
- Intelligent automation of customer service processes.
Employee experience
Main goal: to improve the working environment and propel high employee performance.
Digital transformation solutions we offer:
- Robotic process automation of routine tasks.
- Secure and delay-free remote workplace.
- Digital space for team collaboration.
- Document management.
- E-learning.
Healthcare experience
Main goal: to provide easier access to medical care and improve treatment delivery.
Digital transformation solutions we offer:
- EHR (electronic health records) systems.
- Telehealth.
- Medical image analysis.
- Connected medical devices for remote patient monitoring.
- Patient portals and digital messaging.
- Hospital inventory management.
Supply chain
Main goal: to achieve transparency at each supply chain stage, build supply chain resilience, speed up product time-to-market.
Digital transformation solutions we offer:
- Data-driven demand forecasting.
- Inventory levels and location tracking.
- Environmental control during the storage and transportation of goods.
- Digitized procurement.
- Multichannel order processing.
- Connected supply chain.
Connected factory / Industry 4.0
Main goal: to improve the cost, agility, and safety of manufacturing processes.
Digital transformation solutions we offer:
- Proactive equipment servicing.
- Product quality control.
- Remote human-machine interaction.
- Wearables for industrial work safety.
- Integration of shop-floor and top-floor systems.
- Real-time KPI visibility.
Financial management
Main goal: to automate routine financial tasks and free time for strategic planning.
Digital transformation solutions we offer:
- Robotic process automation of financial tasks.
- Automated accounting software.
- Cost management, cost and budget modeling.
- AI-enabled dynamic pricing.
Asset management
Main goal: to increase ROA.
Digital transformation solutions we offer:
- Real-time asset tracking.
- Asset utilization optimization.
- Sensor-based remote monitoring and predictive maintenance of operating equipment.
- Asset availability analysis and procurement planning.
Collecting data from smart connected devices and sensors to control environments and operations of physical objects or build business intelligence.
Digital twins
Creating a virtual copy of a physical object to run simulations and apply the resulting insights to the object.
Creating systems with irrevocable records of transactions for secure information storage and sharing.
Applying ML algorithms to perform tasks that otherwise require human intervention (like speech or text recognition).
Building scalable and cost-effective applications or IT infrastructures in the cloud.
Pre-implementation stage
- Analyzing the business background: present business state, processes, competitors.
- Assessing the IT infrastructure and processes: cloud adoption, readiness for fast software delivery (DevOps practices, automated testing and security, etc.), data management maturity.
- Setting up and prioritizing digital transformation goals.
- Laying out a strategy with clear, actionable steps, analyzing the feasibility of and creating proofs-of-concept for proposed solutions.
Digital transformation strategy execution
- Prototyping solutions and launching pilots (if needed) to collect early feedback and make prototype improvements.
- Providing resources for:
- Core software development tasks (we have developers skilled in a wide pool of technologies).
- High-end jobs, like custom software architecture design, CI/CD implementation, and more.
- Niche hands-on industry experience or skills in advanced techs like IoT or blockchain.
- Planning agile changes to the DT strategy when intermediate results are assessed.
End user training
We help with the fast adoption of new processes by your team. During training, we typically cover:
- User roles and permissions.
- Key software functionality and navigation.
- Key process flows and automation opportunities created by software.
Get your digital transformation started
Why DT Strategies That ScienceSoft Creates Work Well
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We target value, not technologies. We know business opportunities enabled by digital techs and prioritize only high-value use cases for digital transformation strategies. Our ability to bring added value to each project has earned us the presence in the prestigious Global Outsourcing 100 listing. |
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We don’t push expensive solutions. We eagerly use low-code tools for simple business process automation tasks. |
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We formulate a long-term transformation strategy but don’t avoid quick wins. When possible, we advise our clients on steps that create a quick return on investment and start delivering profit or reducing costs early in digital transformation. |
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We provide transparent timelines. Digital transformation is easier to plan and manage when we split it into a sequence of steps and approach them in an agile manner. |
Transformation Stories: an Inside Look into Our Clients’ Success
Accelerating Time-to-Market for Digital Products
Customer: a provider of video streaming services in the US and Europe
Story: ScienceSoft launched the practice of hybrid app development, which reduced development costs and accelerated the delivery of online streaming apps for the Customer.
Establishing Enterprise-Wide Data Governance
Customer: a multi-billion conglomerate running 30+ diverse businesses
Story: ScienceSoft assessed isolated data coming from the Customer’s multiple business systems and planned an integrated data-sharing environment to achieve much-needed visibility into the performance of 30+ affiliated companies.
Setting Up Sales Forecasting for Advanced Financial Planning
Customer: a dairy manufacturer leading on a domestic European market
Story: A sales forecasting system introduced by ScienceSoft allows the company to bridge the gap between their planned and actual sales and thus allocate financial resources smartly.
Improving Patient Management with Real-Time Patient and Staff Tracking
Customer: a US-based chain of behavioral health facilities
Story: ScienceSoft offered to deploy wearables for patients and hospital staff and connect them to the tracking system to see the objects move in real time.