Business Intelligence Consulting Services

Concept design

We examine the existing reporting and analytical systems, business processes, KPIs, and conduct interviews with managers and analysts to understand business needs and explore business objectives.

Based on the findings, we specify the requirements for BI software and hardware, prepare conceptual solution design, define KPIs and reports for the solution, as well as create a clear and detailed BI roadmap for 3, 5 or 7 years.

Pre-implementation

At this stage, we do the following:

• Design data quality assurance processes.
• Offer an implementation strategy to create an integrated system from scattered analytical solutions and to integrate BI with other enterprise systems.
• Define challenges that may appear during BI implementation and elaborate the ways of solving them.
• Design a user adoption strategy.
• Describe data sources and ETL procedures at a high level.
• Implement a proof of concept (for complex projects).
• Plan implementation by outlining such details as resources, milestones, roles and responsibilities.

Implementation

We are ready to take on implementation ourselves and put all our recommendations into practice, as we are equally experienced in rendering BI implementation services. At the same time, we respect your choice and if you decide to continue with a third-party vendor, we can help you select the best candidate and continue consulting engagement during implementation done by a third-party vendor to drive it to success by:

• Explaining requirements to the vendor.
• Supervising the vendor's performance.
• In case of iterative implementation, adjusting the scope of next iterations based on the users' feedback.
• Advising on the implementation of data quality measures in source applications.
• Facilitating user adoption.

Concept design

At the concept design stage, we examine the existing reporting and analytical systems, business processes, KPIs, and conduct interviews with executives, middle managers and analysts to explore business objectives, understand business needs and identify the existing problems.

Typical problems we solve:

• Low user adoption.
• Huge and growing backlogs of needs.
• Data quality issues.
• Low performance of the BI solution.
• Security issues.
• High total cost of ownership.
• Low value for a particular user group (C-suite, middle management, team leads and senior specialists, analysts).
• Limited ability to support root cause analysis, what-if analysis, planning, optimization.

Based on the findings, we design your individual BI improvement roadmap, discuss it with all the stakeholders and get the approval from a project sponsor.

Implementation

We are ready to take on the implementation of the recommended improvements, as we are equally experienced in BI implementation. In this case, we introduce the technical changes in 2-8 week-long iterations that may cover changes in KPIs and reporting, data quality improvements, and BI solution modifications. We also conduct training so that the users are well-informed of the newly implemented features and are their confident users.

At the same time, we respect your choice if you decide to commission a third-party vendor to introduce the technical changes. In this case, we may closely collaborate with you and the vendor to ensure that all the recommended improvements have found their way to your BI solution.