Infrastructure Management Services
ScienceSoft lifts the burden of IT infrastructure management from CIOs’ shoulders, allowing them to concentrate on developing and implementing an IT strategy. We assist with everything from planning and design of your IT infrastructure to everyday maintenance on a remote basis.
Benefits of Remote Infrastructure Management Service
Reduced IT spending
You don’t bother about the costs of purchasing enough office space and keeping IT staff up-to-date with new technologies.
Operational improvement
You get access to technical expertise, cutting-edge tools and advanced methodologies. What’s more, you get a substantial IT infrastructure analysis that helps to detect and eliminate operational issues.
Applications
- Functional and technical application support.
- Application analytics.
- Remote performance management.
Websites and ecommerce solutions
- Planning, deployment and configuration.
- Performance monitoring and support.
- Security audit.
Enterprise systems
- Data centers integration, maintenance, support and migration.
- Directory services integration, monitoring, upgrade and support.
- Email and VoIP systems integration, monitoring and update.
- Intranet and collaboration solutions integration, migration, maintenance and support.
- CRM systems integration, migration, maintenance and support.
Network and security
- Failover network design, policy, implementation and configuration.
- Internet access and remote access configuration.
- LAN and VPN integration, maintenance and support.
- Network discovery, monitoring and performance analysis.
- Bandwidth management.
- IDS/IPS and firewall integration, configuration, maintenance and support.
- Antiviruses integration, configuration, maintenance and upgrade.
Servers (Windows and Linux)
- 24/7 server monitoring.
- Server updating and hardening.
- Security monitoring and audit.
- Performance optimization.
- Backup management.
- Emergency patching.
- Disaster recovery.
Data storages and databases
- Design and implementation.
- Configuration and administration.
- Capacity management and monitoring.
- Performance tuning.
- Storage disaster recovery.
Cloud
- Private and hybrid cloud infrastructure design and integration.
- Private, public and hybrid cloud infrastructure administration, maintenance, security audit and support.
Our company turned to ScienceSoft for infrastructure management of the web application that we offer to our clients for sending SMS notifications. During our cooperation, ScienceSoft’s team has built a fault-tolerant and highly available application infrastructure with automatic crash recovery capabilities, which makes our web application stable and high-performing.
Gordon Seipold, CEO, 3steps2web
Technologies We Work With
Clouds
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Platforms
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Databases / data storages
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SQL
NoSQL
Big data
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Remote collaboration
Connection
Communication
Monitoring tools
DevOps
Containerization
Automation
CI/CD tools
Monitoring
Ticketing systems
Project-based infrastructure management service
ScienceSoft delivers one-time services for any part of your infrastructure.
ScienceSoft provides services for your entire infrastructure or covers it partially in collaboration with other MSPs or your in-house team.
Why Infrastructure Management Services with ScienceSoft
Our infrastructure management services will relieve your headache of managing in-house IT workforce and allow to concentrate on mapping out IT strategy. Here’s why CIOs choose ScienceSoft:
Service availability
We adjust our response times to your business hours, regardless of location.
Proactive approach
We focus on preventive maintenance prioritizing problem management over incident handling.
Wide infrastructure coverage
We design, implement and support both basic-level and enterprise-level solutions.
Certified experts
Our infrastructure management professionals have experience in implementing and managing large-scale IT infrastructures, which is proved by international certificates and our customers’ feedback.
Pricing policy
Our billing terms are flexible and transparent without extra or hidden charges.