End-to-End Digital Transformation Services
With 34 years of experience in IT, ScienceSoft helps businesses across 30+ industries modernize their legacy systems, introduce process automation, and reach new heights with the help of advanced technology. Knowing the value of risk management in DT, we carry out targeted, sustainable innovations in business-critical areas and maintain strict budget control.
Schedule a call
When Is It Time for Digital Transformation?
A recent McKinsey survey has revealed that 9 in 10 leaders and C-level executives have embarked on at least one digital transformation project in the past two years. What prompts businesses to kick off DT?
Outdated legacy systems
Legacy systems get progressively harder to scale and update over time, accumulating technical debt. The resulting low performance and growing security concerns turn this from an inconvenience into a critical business risk.
Inefficient processes
Manual business and IT processes are slow, error-prone, and tedious for the involved teams, leading to suboptimal results. Without efficient automation, the gap between established routines and expected outcomes becomes impossible to breach.
Intense competition
Market competitors leverage modern technology to operate faster, serve customers better, and win new markets. Without a solid digital strategy to support your unique proposition, it’s hard not to lag behind.
Data out of control
Digitalized processes accumulate more and more data each day, but with manual data management and siloed storage, it doesn’t reach analytics in time to have a meaningful impact on decision-making.
Why Choose ScienceSoft as Your Digital Transformation Partner
Time-proven expertise
In IT since 1989, we have gained vast experience in digitalizing business processes across 3,600+ projects.
Dream team to cover any IT needs
Our most valuable asset is the pool of 750+ professionals ranging from solution architects, developers, and QA engineers to data scientists and Certified Ethical Hackers.
Eyes on the prize
Our strategically-minded consultants and pragmatic tech experts work together to develop granular, meaningful changes that deliver rapid value.
Domain knowledge
We know the process specifics, unique challenges, and regulations of 30+ industries, including healthcare, BFSI, retail, and manufacturing.
International presence
Our distributed locations in the US, Europe, and the Gulf Cooperation Council allow us to make on-site visits and closely collaborate with companies from 70+ countries worldwide.
Building lasting partnerships
Major market players, including Fortune 500 companies, trust us to manage their IT needs, and we get 62% of our revenue from clients that stay with us for 2+ years.
Don’t implement DT just for the sake of innovation
Why do some digital transformation projects fail and some don’t? A great differentiator is the alignment of technology and business strategy. No matter how popular or powerful a new tech is, it won’t work a miracle unless you solve a clear business challenge with it. At ScienceSoft, we first analyze the client’s needs and then decide how to modify their technology environment to meet them. We only implement DT initiatives when we are confident they’ll bring tangible business improvements in the target field. This is the only way to get a sustainable financial return from digital transformation.
Applying Digital Transformation across Business Areas
Customer experience
We create customer experience programs focused on digital engagement and multitouch customer journeys. It allows our clients to stand out in the market competition and stay strong in crisis times thanks to the established digital presence.
Elements of digital transformation:
- Ecommerce launch in B2C and B2B segments.
- Immersive digital experience: AR-powered apps, 3D product modeling, live video integration.
- IoT-assisted in-store experience: smart shelves, connected consumers, personalized store navigation.
- Programmatic advertising tools.
Customer service
We help businesses create fast, helpful and proactive digital customer service. This way, it becomes a building block of lasting customer loyalty.
Elements of digital transformation:
- IoT-enabled remote servicing.
- Multi-channel customer service desk.
- AI adoption for task automation and data-driven insights for faster case resolution.
- Intelligent chatbots.
By redesigning supply chains, we help make them faster and more flexible and take associated risks under control. Positive changes are possible throughout supply chain management.
Elements of digital transformation:
- No-touch supply chain planning.
- Ad-hoc demand forecasting.
- E-procurement.
- Dynamic pricing.
- RFID-based warehouse management.
- Multichannel order management.
- Robotic process automation.
- Blockchain-based traceability in cargo transportation and handling.
We help companies digitalize up to 90% of corporate finance-related tasks and, thus, drive significant time and cost savings and improvements in financial data accuracy.
Elements of digital transformation:
- Automation of document processing, financial calculations, and bookkeeping.
- AI-powered big data processing to support financial planning and analysis.
- In-house banking, automated POBO and ROBO/COBO operations.
- Blockchain-based recordkeeping to improve security of sensitive data.
Workforce
We provide digital tools to arm your employees with new abilities and enable more effective ways of working.
Elements of digital transformation:
- HR systems.
- Automation of a document life cycle.
- Low-code apps for quick automation of everyday tasks and workflows.
- Digital workspaces for team collaboration.
- Secure remote work environment.
- E-learning tools.
- API-driven infrastructure for fast integration of internal and external systems.
We take a holistic approach to identify and improve all pain points and inefficiencies that undermine your processes in any business area. We prioritize the goals and actions to keep the high pace of your digital transformation and get the return on your investment as early as possible.
Elements of digital transformation:
- Modernization of legacy software with unreasonable cost of ownership.
- Creation of new business software.
- Cloud enablement.
Data analytics and BI
We determine how your company can benefit from its aggregated data and create a highly automated data governance framework to eliminate data silos and streamline analytics.
Elements of digital transformation:
- Data management: automating data cleansing, integration, validation, archiving, and more.
- Migrating data to the cloud for scalability, flexibility, and cost-efficient storage.
- Enterprise data warehouse implementation.
- Implementation of self-service BI for ad hoc and automated reporting.
- Streamlining data security and compliance processes.
- ML modeling and AI implementation.
- Big data implementation and optimization.
We assess your company’s current IT environment (networks, software, databases, CI/CD pipelines, help desk, and more) and plan improvements for higher availability, reliability, and cost-efficiency.
Elements of digital transformation:
- Setup of processes and tools for real-time infrastructure monitoring and incident resolution.
- Migration of infrastructure assets to the cloud.
- Legacy software and infrastructure modernization and evolution.
- Localized or enterprise-wide system integration.
- Setup of mature DevOps processes, CI/CI optimization.
- Designing or improving the existing help desk processes to optimize user support.
The larger your IT ecosystem grows, the more opportunities it creates for cyberattacks. Outdated software and legacy systems also quickly accumulate vulnerabilities. We implement comprehensive security mechanisms to protect your apps, infrastructure, and sensitive data.
Elements of digital transformation:
- Security posture improvement: security audit, vulnerability assessment, pentesting, and remediation of the discovered issues.
- Achieving compliance (SOC 2, ISO 27001, HIPAA, GDPR, etc.).
- Network protection: implementing SIEM, email security, IDS/IPS, DLP, firewalls, etc.
- Software security: enabling end-to-end data encryption, multi-factor authentication, granular access control.
- Security policy audit and development.
- Cybersecurity training for employees.
Industry-Specific Digital Transformation
Healthcare
We help healthcare institutions open up new ways to deliver health care remotely, especially valuable in times of social distancing and for patients in distant or rural areas. Also, we apply techs to improve the quality of patient examination, supervision and treatment.
Elements of digital transformation:
- Telemedicine.
- Wearable IoT devices for remote health monitoring, on-site tracking of the location of patients and hospital staff.
- RFID-based management of hospital inventory.
- Medical image analysis.
- VR solutions for different educational and treatment purposes.
- Digital patient engagement via portals and apps.
Financial service
We help banking, payment, lending, and investment companies achieve digital agility with the help of custom process automation solutions and advanced technologies.
Elements of digital transformation:
- Automation of omnichannel customer servicing operations.
- Intelligent risk assessment.
- AI-supported client interaction.
- Decentralized finance.
- Advanced IAM.
- Scalable IT infrastructure to process the growing volume of financial data.
- Open APIs to facilitate sharing of financial data and create new services.
Manufacturing
We bring to life the Industry 4.0 concept to increase manufacturing productivity and quality. We can fully plan and supervise your transition to a smart factory.
Elements of digital transformation:
- Sensor-equipped machinery providing data on the machinery condition and enabling preventive maintenance.
- Digital twins to run simulations in a virtual environment and apply results to real objects.
- Connected workers to exercise greater process control.
- Product quality control.
We help insurance companies disrupt traditional business models and operate with more efficiency.
Elements of digital transformation:
- Underwriting automation.
- Claim management automation.
- Customer portals and mobile apps for fully remote service provision.
- Systems for remote damage inspection and evaluation.
- Insurance policy administration systems.
- Automated processing of multi-format insurance data and advanced analytics for operational decision-making.
The Financial Times Includes ScienceSoft USA Corporation in the List of the Americas’ Fastest-Growing Companies 2023
For the second year in a row, ScienceSoft USA Corporation ranks among 500 American companies with the highest revenue growth. This achievement is the result of our unfailing commitment to provide high-quality IT services and create best-value solutions that meet and even exceed our clients’ expectations.
Our Multi-Industry Portfolio of Digital Business Transformation Projects
How We Unfold Digital Transformation
Digital transformation is the revision and evolution of a company’s technology environment with the goal of improving business performance metrics. At ScienceSoft, we manage large-scale projects effectively by bringing clear structure and organization to the process while leaving space for tuning our framework to each unique project.
1
In-depth investigation of the current business state
At this step, we:
- Get an overall business picture: size, geographical presence, major processes, business model(s), product/service lines, supply chains, finance.
- Find out business goals and a planned roadmap for further company development. As the vision of different stakeholders may differ, we consolidate the opinions and ultimately advise on how the strategy may be tuned in view of digital transformation.
- Define business areas subject to transformation and study them thoroughly using business process assessment, interviews, problems/goals decomposition, value stream mapping.
- Identify areas of waste:
- Time and energy waste for manual, repetitive, excessive activities.
- Defects in end products or processes and costs associated with their correction.
- Irrational use of assets or space.
- Miscommunication, poorly coordinated activities between employees.
- Wasted data.
2
Digital transformation strategy
At this step, we:
- Set up long-term digital transformation goals.
- Prioritize goals based on the expected impact and urgency.
- Plan a sequence of manageable initiatives taken to achieve the goals.
- Appraise each initiative in terms of cost, time, and manpower requirements.
3
Digital transformation implementation
We help with:
- IT infrastructure transformation to reduce costs and enable technology-driven innovation.
- Implementation of new software aimed to bring the required improvements to business processes.
- Transformation of existing software solutions to align them with the current business needs, make more maintainable and user-friendly.
- Integration of business systems internally and with third-party apps and services.
- Setup of data analytics of the required complexity, from descriptive data analysis to data science.
- Digital testing tailored specifically to digital transformation projects and covering end-to-end functional, integration, performance, security, usability, and data migration testing.
4
Risk mitigation
Throughout the entire digital transformation, we control the risks of:
- Operational complexity to prevent user-unfriendliness in apps or overcomplicated processes hard to adopt.
- Unresponsiveness or lagging performance of business apps caused by improper architecture.
- Vulnerabilities in a cybersecurity system.
- Data leakage or data confidentiality breaches.
- Non-compliance of digital solutions with sectoral regulations.
- Cost and time overruns.
5
Program and project management
We concert all the activities planned for digital transformation and help:
- Coordinate multiple autonomous teams.
- Manage the costs and achieve maximum business value for the given budget.
- Establish the practice of continuous integration and continuous deployment (CI/CD).
- Manage delivery deadlines and mitigate possible delays.
- Report on the digital transformation progress.
- Tune the digital transformation strategy amid the implementation in case of altering circumstances.
Digital Transformation Technologies for Advanced Business Capabilities
Edge computing & low-latency networks
Cloud computing
Machine & deep learning
Natural language processing
Image analysis
Artificial intelligence & data science
Internet of Things
Digital twins
Blockchain
Augmented reality
Virtual reality
Big data
What DT Clients Value in ScienceSoft’s Approach
Flexibility in scope and cost
We can start DT within one business area and gradually expand it after it brings the first results. The initial investment may range between $100,000 and $500,000, while the total enterprise-wide DT cost may reach $5,000,000, depending on the scale.
Minimal business disruptions
We approach change management strategically and implement new system components step-by-step to give your employees time to adapt. We schedule software releases and any infrastructure works outside of your business hours to further minimize disruptions.
Streamlined user adoption
We involve key stakeholders at the UX/UI design stage to create convenient software that solves the issues of the current solution, motivating users to adopt it. We also actively gather feedback from the first adopters to design better user training materials and minimize friction.
Realistic timelines
Thorough project scoping, pragmatic planning, and mature risk management practices allow us to estimate realistic timelines that we can meet without compromising software quality or extending the budget.
Full service coverage
With a pool of over 750 talents, we can quickly provide competent specialists for any ad hoc task, from user support and cybersecurity to data science and blockchain.
Guaranteed ROI
When engineering project requirements, our analysts focus on solving specific business challenges rather than simply building software. They also assess the economic feasibility and potential outcomes of each DT initiative, guaranteeing wise resource allocation.