End-to-End Digital Transformation Services

From strategy to action

Digital transformation is the process of planning and executing an individual business strategy for digital adoption. Medium and large enterprises partner with ScienceSoft to find improvement opportunities in their business processes and launch digital transformation.

End-to-End Digital Transformation Services - ScienceSoft
End-to-End Digital Transformation Services - ScienceSoft

Nick Kurayev

CEO at ScienceSoft

Every process can be improved or transformed digitally

“There's always a way to achieve a much higher return on employees' efforts and a company's resources with a deliberate digital transformation strategy. A digitally savvy company can grow irresistibly.”

True to Our CEO’s Word – See How We Can Apply Digital Transformation for You

Customer experience transformation

We create customer experience programs focused on digital engagement and multitouch customer journeys. It allows our clients to stand out in the market competition and stay strong in crisis times thanks to the established digital presence.

Elements of digital transformation:

  • Ecommerce launch in B2C and B2B segments.
  • Immersive digital experience: AR-powered apps, 3D product modeling, live video integration.
  • IoT-assisted in-store experience: smart shelves, connected consumers, personalized store navigation.
  • Programmatic advertising tools.

Customer service transformation

We help businesses create fast, helpful and proactive digital customer service. This way, it becomes a building block of lasting customer loyalty.

Elements of digital transformation:

  • IoT-enabled remote servicing.
  • Multi-channel customer service desk.
  • AI adoption for task automation and data-driven insights for faster case resolution.
  • Intelligent chatbots.

By redesigning supply chains, we help make them faster and more flexible and take associated risks under control. Positive changes are possible throughout supply chain management.

Elements of digital transformation:

  • No-touch supply chain planning.
  • Ad-hoc demand forecasting.
  • E-procurement.
  • Dynamic pricing.
  • RFID-based warehouse management.
  • Multichannel order management.
  • Robotic process automation.
  • Blockchain-based traceability in cargo transportation and handling.

We help companies digitalize up to 90% of corporate finance-related tasks and, thus, drive significant time and cost savings and improvements in financial data accuracy.

Elements of digital transformation:

  • Automation of document processing, financial calculations, and bookkeeping.
  • AI-powered big data processing to support financial planning and analysis.
  • In-house banking, automated POBO and ROBO/COBO operations.
  • Blockchain-based recordkeeping to improve security of sensitive data.

Workforce transformation

We provide digital tools to arm your employees with new abilities and enable more effective ways of working.

Elements of digital transformation:

  • Automation of a document life cycle.
  • Low-code apps for quick automation of everyday tasks and workflows.
  • Digital workspaces for team collaboration.
  • Secure remote work environment.
  • E-learning tools.
  • API-driven infrastructure for fast integration of internal and external systems.

Manufacturing transformation

We bring to life the Industry 4.0 concept to increase manufacturing productivity and quality. We can fully plan and supervise your transition to a smart factory.

Elements of digital transformation:

  • Sensor-equipped machinery providing data on the machinery condition and enabling preventive maintenance.
  • Digital twins to run simulations in a virtual environment and apply results to real objects.
  • Connected workers to exercise greater process control.
  • Product quality control.

Healthcare transformation

We help healthcare institutions open up new ways to deliver health care remotely, especially valuable in times of social distancing and for patients in distant or rural areas. Also, we apply techs to improve the quality of patient examination, supervision and treatment.

Elements of digital transformation:

  • Telemedicine.
  • Wearable IoT devices for remote health monitoring, on-site tracking of the location of patients and hospital staff.
  • RFID-based management of hospital inventory.
  • Medical image analysis.
  • VR solutions for different educational and treatment purposes.
  • Digital patient engagement via portals and apps.

Financial service transformation

We help banking, payment, lending, and investment companies achieve digital agility in a rapidly evolving BFSI sector with the help of custom process automation solutions and advanced technologies.

Elements of digital transformation:

  • Automation of omnichannel customer servicing operations.
  • Intelligent risk assessment.
  • AI-supported client interaction.
  • Decentralized finance.
  • Advanced IAM.
  • Scalable IT infrastructure to process the growing volume of financial data.
  • Open APIs to facilitate sharing of financial data and create new services.

We take a holistic approach to identify and improve all pain points and inefficiencies that undermine your processes in any business area. We prioritize the goals and actions to keep the high pace of your digital transformation and get the return on your investment as early as possible.

Elements of digital transformation:

  • Modernization of legacy software with unreasonable cost of ownership.
  • Creation of new business software.
  • Cloud enablement.

The Financial Times Includes ScienceSoft USA Corporation in the List of the Americas’ Fastest-Growing Companies 2023

For the second year in a row, ScienceSoft USA Corporation ranks among 500 American companies with the highest revenue growth. This achievement is the result of our unfailing commitment to provide high-quality IT services and create best-value solutions that meet and even exceed our clients’ expectations.

How We Unfold Digital Transformation


In-depth investigation of the current business state


Digital transformation strategy


Digital transformation implementation


Risk mitigation


Program and project management

Digital Transformation Technologies We Use to Ensure Business Value

Edge computing & low-latency network

Cloud computing

Robotic process automation

Machine & deep learning

Natural language processing

Image analysis

Artificial intelligence & data science

Internet of Things

Digital twins


Augmented & virtual reality

How ScienceSoft Will Create Your Digital Transformation Profit

Digital transformations are vast in scale and cost. So, before rushing into this experience, you need to understand if the investment will pay off. Below, we describe the most common opportunities created by digital adoption, but surely you will have even more benefits arising from your individual digital transformation strategy.


  • Asset efficiency
  • Labor productivity
  • Sales opportunities
  • Digital conversions


  • Paperwork
  • Operational costs
  • Machinery downtime
  • Order lead time


  • Product quality control
  • Response to demand fluctuations
  • Employee satisfaction


  • Document routing
  • Response to demand fluctuations
  • Resolution of customer service cases


  • Interdepartmental coordination
  • Approval procedures
  • Business performance metrics

Success Stories of Digital Transformations

Real-Time Product Quality Control Set Up in Manufacturing

Real-Time Product Quality Control Set Up in Manufacturing

ScienceSoft established a process of quality control based on the analysis of footage from visual inspection cameras installed on production floors.

Smart Construction Monitoring System

Smart Construction Monitoring System

ScienceSoft developed an IoT-based solution that collects data from sensors installed on the key elements of a building and thus allows assessing the state of construction and spotting defects.

Data-Driven Patient Care Implemented in 200 Healthcare Centers

Data-Driven Patient Care Implemented in 200 Healthcare Centers

ScienceSoft consolidated enterprise-wide data from 200 databases for transparent and accurate reporting.

Centralized SIEM Solution Uniting 70+ State Agencies

Centralized SIEM Solution Uniting 70+ State Agencies

ScienceSoft has replaced scattered security systems and connected agencies with the unified security operation center that now processes about 10,000 log events per second.