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Custom Telemedicine Software Cost

Plan Your Project Budget

ScienceSoft breaks down telemedicine software development investments, cost factors, and ROI based on 19 years of experience in healthcare IT.

Custom Telemedicine Software Cost - ScienceSoft
Custom Telemedicine Software Cost - ScienceSoft

Telemedicine App Costs In Brief

Telehealth software development investments largely depend on feature complexity. AI-based convenience features (e.g., multi-lingual live captions, automated appointment summaries, chatbots) or compatibility with medical devices will be the main cost drivers for an advanced system. Other cost factors include the number and complexity of integrations (e.g., with custom or OOTB EHR software), the mobile app development approach (native vs. cross-platform), the number of user roles, the expected software performance, and the compliance requirements.

On average, telemedicine apps reach 100% ROI within 6 months, and the cost of developing custom telehealth software starts from $150,000 to $300,000. To determine the investments for your solution, feel free to use our telemedicine app development cost configurator created by healthcare IT experts with 5–20 years of experience.

Is telemedicine worth investing in?

The telemedicine app market has been on the rise for the past decade and is predicted to reach $888.1 billion by 2034, growing at a CAGR of 23.7%. However, the profitability of telehealth software development largely depends on the software owner and their unique context.

  • For a healthcare provider, developing a telehealth system may be a lucrative venture if it’s a large organization that needs an app with custom functionality and tailored UI/UX that off-the-shelf solutions don’t provide. In that case, the long-term benefits and ROI can outweigh the costs, ultimately leading to improved patient care, operational efficiency, and workflow automation.
  • For a software product company or a startup, investing in a telehealth app product may be the right call if there is a promising niche on the market (often, it’s telemedicine platforms for specialty care or innovative therapies). ScienceSoft’s healthcare IT consultants are ready to help design a winning telehealth product with a strong UVP to meet the market demands and get fast ROI.

Telemedicine Platform Cost Factors to Consider

Key factor: telehealth app features

Defining the required functionality set is crucial when estimating telemedicine software costs. To help you navigate the potential price ranges, ScienceSoft's healthcare IT consultants have categorized the features into three common packages with corresponding cost brackets.

Basic

Standard

(includes basic features)

Advanced

(includes basic and standard features)

Other cost factors

Integrations with connected devices

Connecting a telehealth app with one or several device types (including wearables, medical devices, sensors, or smartwatches) requires additional development efforts. To make it easier, ScienceSoft uses ready-made APIs (e.g., Google’s Healthcare API).

Integrations with other software

The number and complexity of software integrations (e.g., with EHR, CRM, billing management software, payment gateways) will increase project costs. Healthcare organizations can reduce these expenses if they integrate all their systems and the telehealth app with EHR, making EHR the central data hub.

Native or cross-platform development

Opting for cross-platform development (one app for both iOS and Android devices) may be a cheaper option. However, creating two native applications for these platforms may help ensure a better user experience and, as a result, faster adoption.

Number of user roles

The costs may increase if you want to create several views for the app, i.e., different UI and functionality for patients, physicians, nurses, administrative staff, or trusted family members.

Hidden expenses

When planning the telemedicine software development budget, we also consider the required data storage capacity and application performance and scalability to ensure that it can handle the expected number of simultaneous appointments. Our healthcare IT consultants also calculate TCO (total cost of ownership) for the telehealth app so that you can be prepared for the likely infrastructure, maintenance, and support costs.

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Telemedicine App Cost vs. ROI

Choosing a lower-cost telemedicine solution is not always the best option. For example, skipping telehealth-EHR integration can lead to increased expenses on manual data entry. The same goes for medical specialty-based features or innovative telehealth therapy programs: enabling only the basic appointment functionality may hamper future service evolution and limit the potential revenue.

Using the estimated ROI (return on investment) as a benchmark may be more efficient than considering only upfront costs.

  • Integrating a telehealth app with medical devices may cost an additional $50,000, but it can reduce the potential hospital readmissions by 50%.
  • Implementing AI chatbots to help patients navigate their healthcare service options and report their symptoms early can cost around $30,000–$70,000. However, it may reduce low-acuity urgent care or in-person primary care visits by 33% and replace them with time-saving telehealth appointments.
  • Opting for tailored telehealth therapy programs can increase the number of daily treated patients by 25%.
  • Using asynchronous communication with patients, like messaging and file exchange functionality, can remove up to 90% of administrative work for the medical staff.

How ScienceSoft Optimizes Telemedicine Implementation Costs Without Compromising Quality

With a portfolio of 150+ successful medical IT projects and 19 years of experience in the domain, ScienceSoft determined the key steps to develop cost-effective telehealth.

Starting with telehealth solution MVP (minimum valuable product) to launch the key features first and enable faster payback.

Utilizing established Lean and Agile practices for smooth project collaboration, faster releases, and optimized telemedicine development processes.

Using third-party messaging and video conferencing tools (e.g., Sendbird, MirrorFly) to deliver reliable communication functionality fast.

Following regulatory compliance requirements every step of the way and creating telehealth project documentation in parallel with development to avoid any delivery delays.

Employing adaptable modular software architectures (SOA, microservices) to enable independent creation and modification of telemedicine solution components.

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ROI-Driving Telemedicine Projects We Delivered

About ScienceSoft

With ISO 13485, ISO 27001, and ISO 9001 certifications, ScienceSoft is a global IT consulting and software development firm based in McKinney, Texas. In healthcare IT since 2005, we assist healthcare organizations and software product companies in developing secure and advanced telemedicine software.