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Healthcare IT Consulting

Benefit from Innovations and Avoid Technology Risks in Healthcare

Since 2005, ScienceSoft offers medical IT consulting services to help you improve business workflows, cut the costs of advanced techs implementation, or launch a profitable medical software product or IT initiative.

Healthcare IT Consulting Services - ScienceSoft
Healthcare IT Consulting Services - ScienceSoft

Healthcare IT consulting services help build a fail-proof IT strategy, plan worry-free launch or evolution of medical software. With 100+ successful medical IT projects, ScienceSoft’s seasoned healthcare IT consultants support the businesses in smooth, secure, and efficient tech implementation.

ScienceSoft Is a Leader in Healthcare IT Services Market in 2022 SPARK Matrix

ScienceSoft is featured as a leading healthcare IT services provider, along with Athena Health and Oracle Cerner. This achievement is a result of 17 years of tireless pursuit of technological innovation, made possible by ScienceSoft’s passionate team of healthcare IT experts who always strive to make a difference for patients and caregivers alike.

SPARK Matrix - Healthcare IT Services, 2022

Customers We Serve

Healthcare providers (hospitals, outpatient clinics, labs, etc.).

Medical device manufacturers

Digital health startups and software product companies

Pharmaceutical companies

Assessment of the existing IT environment

  • Analysis of your business needs and workflows.
  • Review of the IT environment components, data flows between them, etc.
  • Security and compliance analysis of the IT ecosystem.
  • IT environment optimization guidance.
  • Compliance guidance on HIPAA, HITECH, FDA regulations.
Opt for IT environment assessment

IT strategy consulting

  • Analysis of your business needs and planning of IT initiatives to tackle them.
  • An efficient healthcare IT strategy and implementation roadmap to improve IT performance, reliability, ensure seamless workflows.
  • Software integration planning.
  • Compliance guidance on HIPAA, HITECH, FDA regulations.
Opt for IT strategy consulting

Medical solution consulting

  • Analysis of your business needs, operational processes, etc.
  • Technical design of the medical solution and its integrations (with EHR, CRM, revenue management software, etc.).
  • Medical software costs estimation and ROI analysis.
  • Compliance guidance on HIPAA, HITECH, FDA regulations.

If required:

  • Healthcare software implementation.
  • User training.
Opt for solution consulting

Digital health startup consulting

  • Market and business needs analysis.
  • Healthcare software idea productization.
  • Healthcare software design (feature list, architecture, tech stack, etc.)
  • Business case design (with cost and ROI estimation).
  • Compliance guidance on HIPAA, HITECH, FDA regulations.

If required:

  • Healthcare software development.
  • After-launch support.

Complementary Healthcare IT Services We Provide

ScienceSoft provides a full scope of healthcare IT services to ensure efficient resource allocation, healthcare data integrity and security. Our consultants are proficient in advanced technologies like AI, IoT, blockchain, etc., and are ready to help you introduce new software and improve existing solutions.

Healthcare software optimization and modernization

  • Performance optimization.
  • Healthcare software architecture redesign.
  • Evolution of medical software (e.g., implementation of advanced techs, new functionality, convenience features).
  • Security and compliance improvement.

Migration to a HIPAA-compliant cloud

  • Selection of an optimal HIPAA-compliant cloud provider (AWS, Azure, etc.).
  • Planning software migration to a HIPAA-compliant cloud.
  • Carrying out migration to a cloud.
  • Optimizing software in a HIPAA-compliant cloud and the use of cloud resources to cut the expenses.

Healthcare IT support

  • Support of all healthcare IT ecosystem components (e.g., networks, IoMT infrastructure, EHR, patient portals).
  • Proactive healthcare IT support (e.g., security, healthcare IT infrastructure monitoring and maintenance).
  • Reactive IT support (e.g., L1-L3 support).

Healthcare software development

  • Design of flexible architecture and required integrations.
  • Convenient UX design for doctors, nurses, patients, etc.
  • Development in compliance with HIPAA, HITECH, and other regulations.
  • (if required) User training for doctors, nurses, etc.
  • Support and maintenance services according to the required schedule.

Integration of healthcare software

ScienceSoft helps integrate the software with:

  • Clinical software (e.g., EHR, laboratory management system, medical imaging software).
  • Patient software (patient portals, telehealth apps, etc.).
  • Management software (e.g., CRM, practice management software).
  • IoMT (Internet of Medical Things) systems and connected medical devices.

Healthcare cybersecurity and HIPAA compliance assessment

  • HIPAA compliance of technical (e.g., ePHI access control) and physical (e.g., facility access control) safeguards.
  • Correction measures for the vulnerabilities that may be exploited by cybercriminals.
  • Security testing routine to ensure timely vulnerabilities detection and elimination.
  • 33 years in the information technology market.
  • Healthcare IT consulting firm with 17 years of experience in healthcare industry.
  • ISO 13485:2016 certification that guarantees medical software development compliance with requirements of FDA and The Council of the European Union.
  • Working experience with HIPAA, HITECH and FDA requirements and healthcare standards (e.g., HL7, ICD-10, CPT, XDS/XDS-I).
  • Clear understanding of the healthcare organizations’ internal processes.
  • ScienceSoft USA Corporation is listed among The Americas’ Fastest-Growing Companies 2022 by Financial Times.
  • ScienceSoft’s RPM solution won the Best Healthcare Technology Solution Award 2022 from Health Tech Digital.
  • ScienceSoft became a finalist of Health Tech Award 2022 with its laboratory diagnostics software.

Medical IT Consulting: Step by Step


Business analysis


Software design


Project planning


Risk assessment and risk management planning

ScienceSoft recommends: If your healthcare software needs early stakeholder or market validation, start with MVP development. MVP features core software functionality with simple UX and UI design and then can be enhanced further based on the received feedback.

Meet Our Leading Healthcare IT Experts

Alena Nikuliak

Healthcare IT Consultant and Business Analyst with 9+ years of experience

With 20+ successful IT projects and expertise in international sales, Alena Nikuliak helps bring together the latest trends from the clinical and technological realms. Alena dives deep into the customers' needs to elaborate their ideas and bring to life innovative healthcare solutions.

Gala Batsishcha

Healthcare IT Consultant, Doctor of Medicine with 20+ years of experience in the healthcare industry

Working with companies like Pfizer, Dr.Reddy's, Roche, Gala Batsishcha acquired vast expertise in the healthcare business. Gala’s strategical thinking, practical medical knowledge, understanding of the healthcare trends help her design IT solutions that tackle the unmet medical needs.

Patient engagement solutions

ScienceSoft will help you design and plan the development of:

  • Custom patient portals.
  • Medical websites.
  • Mobile applications for health parameters tracking, nutrition monitoring, etc.
  • Chronic disease management applications.
  • Health education software.
  • Clinical maps.

Implementation timeline: MVP in 2-4 months.


We advise on RPM software that allows:

  • Collecting and analyzing detailed information about patients’ vitals.
  • Sharing patient data with integrated healthcare IT systems (e.g., EHR, HMS).
  • Alerting a doctor, a patient, and caregivers in case of alarming health parameters.

Implementation timeline: MVP in around 4-8 months.

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Telemedicine software

ScienceSoft's experts design telemedicine software offering:

  • Engaging video appointments.
  • Remote diagnosing and vitals tracking (e.g., for pulse, blood pressure).
  • Automated billing due to integration with EHR.
  • Data analytics of patient outcome trends, physician performance.

Implementation timeline: MVP in around 4-8 months.

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Chronic disease management and digital therapeutics

We design software featuring:

  • Notifications on scheduled appointments, lab results, medication management, and more.
  • Medication intake scheme.
  • Disease-specific therapy programs aimed at symptom relief (breathing exercises for cardiac health, etc.).
  • Nutrition and activity instructions.

Implementation timeline: MVP in 3-6 months.

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Virtual reality (VR) software

ScienceSoft’s experts will help you plan VR software for:

  • Medical education and training of medical students and starting-out healthcare professionals.
  • Surgery training and planning.
  • Pain management of chronic, acute medical procedure pain.
  • Patient rehabilitation, including stroke rehabilitation.
  • Physical therapy.

Implementation timeline: MVP in 2-4 months.


Image analysis software

We advise our customers on software handling:

  • Analysis of various medical images (CT, MRI, PET, SPECT, ultrasound, radiography, mammography, etc.).
  • 3D image analysis of particular body parts (respiratory system, brain, cardiovascular system, etc.).
  • Image analysis for a wide range of standards (e.g., DICOM, MINC, NifTI).

Implementation timeline: MVP in 2-4 months.


Patient relationship management

ScienceSoft will help you plan:

  • Patient CRM with a 360-degree patient view.
  • Digital PR and marketing strategy.
  • Integrations of patient relationship management software with EHR and other clinical applications to avoid dispersed data.

Implementation timeline: from 2-4 months.


Healthcare data management and analytics

We help integrate data from all required apps to get insights into:

  • Patient outcomes.
  • Physicians’ and nurses’ performance.
  • Research and development progress.
  • Staffing gaps.
  • Population health.
  • Financial data analytics.
  • Medical devices usage and performance.
  • Medical facilities condition and usage.

Implementation timeline: from 2-4 months.


Digital collaboration and internal process automation solutions

  • Office 365-based collaboration and workflow automation to support multiteam patient care.
  • SharePoint Intranet and Extranet to keep medical, administrative staff informed on critical data and enable all-around collaboration.
  • Remote workplace for nurses and physicians.
  • SharePoint policy management and ticketing systems.
  • Learning management system.

Implementation timeline: from 1-2 months.


Staff, patient, facility tracking software

We offer consultancy on IoT software for:

  • Staff tracking to avoid overwork and optimize workflows.
  • Inpatient tracking with smart sensors or devices to improve safety and provide timely care.
  • Hospital asset tracking using RFID tags to avoid underutilization or loss of the equipment.

Implementation timeline: starting from 2 months for a platform-based software.


Medical device software and software as a medical device (SaMD)

  • Software for medical devices (e.g., glucose meters, laboratory equipment).
  • Software as a Medical Device (e.g., for treatment planning, medical image viewing, drug dosage calculation).
  • IoMT software design (e.g., for asset tracking, staff tracking).

Implementation timeline: MVP in 4-8 months.


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ScienceSoft's tip: If your software incorporates SaMD features (e.g., pulse monitoring using a smartphone, drug prescription software), it may require FDA registration.

Technologies We Work With


Back-end programming languages

Front-end programming languages



JavaScript frameworks






Red Hat OpenShift
Apache Mesos


HashiCorp Terraform
HashiCorp Packer

CI/CD tools

AWS Developer Tools
Azure DevOps
Google Developer Tools
GitLab CI/CD



Databases / data storages


Microsoft SQL Server
Azure SQL Database


Apache NiFi

Cloud databases, warehouses and storage


Amazon S3
Amazon DocumentDB
Amazon Relational Database Service
Amazon ElastiCache


Azure Data Lake
Azure Blob Storage
Azure SQL Database
Kinect DK
Azure RTOS

Google Cloud Platform

Google Cloud SQL
Google Cloud Datastore

Deep healthcare industry knowledge

ScienceSoft’s healthcare IT consultants have experience in pharmaceutical and biotech domains, health insurance, clinical processes, medical devices, etc. They guide our customers in planning, implementing, and supporting healthcare software that suits their strategic goals and business models.

End-to-end services

ScienceSoft combines healthcare software consulting with practical assistance for healthcare organizations and software product companies: implementation of digital initiatives, development of software products, continuous IT support, managed IT services, etc.

Fast software benefits

We work in iterations to help healthcare orgs, pharmaceutical, medical device companies, and healthcare software startups get the first benefits from our cooperation within several months. After rolling out the first software version or implementing primary changes to existing software, we continue refining software to drive better business results and deliver all required functionality.

Meticulous approach to quality and security

We prioritize the quality and security of the healthcare software to help our customers get tangible business value, optimize costs, and withstand any security threats. With comprehensive policies, well-implemented processes, and skilled professionals, ScienceSoft manages the quality and security of healthcare projects according to ISO 9001 and ISO 27001.


To help you cut the development time and costs, we suggest building healthcare software from proven third-party components (e.g., cloud analytics services). We select optimal software components for each customer and integrate them professionally. For example, in one of our medical consulting projects, we helped the customer reduce app ownership costs by transferring the advertising platform to a multi-tenant model.

Business-oriented cooperation

We help healthcare organizations and software product companies introduce new value-driving technologies and improve clinical and business processes to achieve better results and cut IT operating costs. The medical IT solutions and software products we suggest are backed by thoughtful business analysis and help you reach your KPIs.

Our Approach to Pricing

We offer an optimal pricing model, taking into account your project and budget specifics:

Fixed price (FP)

We charge a fixed quote for the defined healthcare project scope. The payments schedule is aligned with the project’s milestones.

Optimal for: Waterfall projects.

Time and Materials (T&M)

We charge for the actual time spent on healthcare software development by an hourly rate of the outsourced specialists and issue monthly invoices with reports on completed work.

Optimal for: Agile projects, projects with a scope that is likely to change.

Time and Materials with a cap (T&M NTE)

We charge for an actual time spent on healthcare software development but cannot exceed a certain total charge. The customer is charged monthly.

Optimal for: projects with potential slight changes of scope, but with strict budget limitations.

KPIs in Focus

When designing an IT strategy or digital health software for hospitals, labs, healthcare startups, mature software product companies, medical device providers, and pharmaceutical companies, we build our healthcare IT advisory services around customers’ goals and KPIs. These are a few groups of KPIs we focus on:

Patient health outcomes and quality of care, e.g., reduced complications rate, lower readmission rate.

Medical staff performance, e.g., faster patient care delivery, reduced time spent on report creation.

Cost of care, e.g., decreased length of patient stay in the hospital and ancillary costs, reduced cost per visit.

Patient engagement, e.g., increased visit attendance, reduced hospitalizations.

User satisfaction, e.g., number of active patients using a mobile healthcare app daily.

Asset management, e.g., increased asset utilization rate, decreased asset search time.

Our Customers Say

Benefit from High-Quality Healthcare IT Consulting Services!

  • -5% ... -35%

    IT operating costs

  • Up to 96%

    user satisfaction score

  • Reliable plan

    to achieve and maintain HIPAA compliance

  • 1-3 months

    for the first version of your digital health software

Leverage IT Consulting for Healthcare

A technology partner with 17 years of experience in digital health, ScienceSoft provides startup, pharmaceutical, hospital technology consulting services to help you benefit from a cost-effective digital health solution or a bestselling medical software product.

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