Healthcare IT Services

• L1, L2, L3 help desk for healthcare IT applications and infrastructure.
• Monitoring of hospital applications (e.g., EHR, HIE), networks, and IoMT infrastructures.
• Healthcare IT infrastructure administration and maintenance.
• Maintaining IT infrastructure security and compliance (e.g., with HIPAA).

• Proactive monitoring and evolution of healthcare IT infrastructure.
• Performance management, enhancement, optimization, and evolution of medical applications.
• Cybersecurity and compliance testing of IT infrastructure and its components, applications (security audit, compliance testing, vulnerability assessment, penetration testing).
• Cloud usage optimization.

• Assessment of the current state of the IT environment.
• Pinpointing vulnerabilities in the IT environment and unmet needs and designing tech solutions to cover them.
• Feasibility study to define IT environment optimization steps, care digitization projects with optimal change costs and max beneficial outcomes.
• Compliance assessment of IT environment (e.g., HIPAA and HITECH compliance assessment).

• Healthcare applications integration (EHR, medical imaging software, practice management software, etc.).
• Modernization of legacy healthcare applications (recoding, reengineering, containerization, etc.).
• Consolidation of disparate healthcare organization and patient data.
• Upgrading information security safeguards (e.g., network protection, application security) and HIPAA compliance (data access controls, etc.).

• Selection of a HIPAA-compliant cloud.
• Cloud migration strategy with cost-efficiency in mind.
• Step-by-step migration approach: splitting applications into modules to migrate them incrementally.
• Server, data warehouse, desktop migration.

We design and implement analytics solutions to enable:

• Patient outcomes analytics (to identify trends in patient outcomes, adjust treatment plans, etc.).
• Analytics of patient-generated health data (e.g., glucose, body temperature, weight, blood pressure).
• Performance evaluation and efficiency analysis of internal processes (e.g., equipment utilization, bed allocation).
• Financial management (e.g., expenses per episode, expected cash flow, outstanding payments).

• Software idea conceptualization based on healthcare organization’s objectives and needs analysis.
• Feature list elaboration, software planning.
• Development of digital health solutions (e.g., telemedicine apps, remote patient monitoring solutions, patient engagement solutions, digital therapeutics, chronic disease management software).
• Software support and evolution.

• Engaging video appointments.
• Remote diagnosing and vitals tracking (e.g., for pulse, blood pressure).
• Automated billing due to integration with EHR.
• Data analytics of patient outcome trends, physician performance.

• Mobile applications designed for specific chronic conditions (COPD, diabetes, cardiovascular diseases, etc.).
• Medication intake plans and notifications for a patient.
• Telemedicine appointments.
• Embedded patient motivation techniques (e.g., gamification, social media sharing).
• Patient-generated health data analytics and notifications on abnormal parameters.

• Collection and analysis of detailed information about patients’ vitals by the RPM system (for postoperative patients, patients with chronic diseases and health risks, etc.).
• RPM data upload to integrated healthcare IT systems (e.g., EHR, HIE).
• Doctor, patient, caregiver alerts in case of abnormal health parameters.

• Patient portals and applications (featuring appointments scheduling, prescription refill requests, etc.).
• Health education apps (with general information on wellness and nutrition, regular health checkups, chronic conditions prevention and treatment).
• Trackers of patient-generated health data for chronic disease management (e.g., asthma, Parkinson’s syndrome, diabetes).

• Diseases and symptoms management (e.g., asthma triggers monitoring and alerting).
• Disease-specific prevention programs (e.g., carbohydrates consumption monitoring for prediabetes).