Healthcare IT Services

• L1, L2, L3 help desk for healthcare IT applications and infrastructure.
• Monitoring of hospital applications (e.g., EHR, HIE), networks, and IoMT infrastructures.
• Healthcare IT infrastructure administration and maintenance.
• Maintaining IT infrastructure security and compliance (e.g., with HIPAA).

• Proactive monitoring and evolution of healthcare IT infrastructure.
• Performance management, enhancement, optimization, and evolution of medical applications.
• Security and compliance testing of IT infrastructure and its components, applications (security audit, compliance testing, vulnerability assessment, penetration testing).
• Cloud usage optimization.

• Assessment of the current state of the IT environment.
• Pinpointing vulnerabilities in the IT environment and unmet needs and designing tech solutions to cover them.
• Feasibility study to define IT environment optimization steps, care digitization projects with optimal change costs and max beneficial outcomes.
• Compliance assessment of IT environment (e.g., HIPAA and HITECH compliance assessment).

• Healthcare applications integration (EHR, medical imaging software, practice management software, etc.).
• Modernization of legacy healthcare applications (recoding, reengineering, containerization, etc.).
• Consolidation of disparate healthcare organization and patient data.
• Upgrading information security safeguards (e.g., network protection, application security) and HIPAA compliance (data access controls, etc.).

• Selection of a HIPAA-compliant cloud.
• Cloud migration strategy with cost-efficiency in mind.
• Step-by-step migration approach: splitting applications into modules to migrate them incrementally.
• Server, data warehouse, desktop migration.

We design and implement analytics solutions to enable:

• Patient outcomes analytics (to identify trends in patient outcomes, adjust treatment plans, etc.).
• Analytics of patient-generated health data (e.g., glucose, body temperature, weight, blood pressure).
• Performance evaluation and efficiency analysis of internal processes (e.g., equipment utilization, bed allocation).
• Financial management (e.g., expenses per episode, expected cash flow, outstanding payments).

• Software idea conceptualization based on healthcare organization’s objectives and needs analysis.
• Feature list elaboration, software planning.
• Development of digital health solutions (e.g., telemedicine apps, remote patient monitoring solutions, patient engagement solutions, digital therapeutics, chronic disease management software).
• Software support and evolution.

• Online scheduling and conducting first-time and follow-up appointments.
• Template-based and custom treatment plans for uncomplicated cases (e.g., mild colds, indigestion).
• Medication plan creation and online medication prescription.
• A patient’s progress monitoring.
• Scheduling follow-up visits, screenings, analyses, consultations with other specialists.

• Emergency consultations via videoconferencing (e.g., for stroke patients in hospitals without an on-site neurologist).
• Streamlined data access due to integrations with healthcare software (EHR, LIS, RIS, etc.).
• Advanced diagnostics features (e.g., AI-driven medical image analysis, VR-based surgery planning).

• Remote monitoring of patients’ vitals collected either by connected medical devices or entered manually.
• Online appointments with a nurse to check a patient’s health state, provide care instructions, guide through preoperative preparation, etc.
• Emergency nurse call.
• Offline chat with a nurse (e.g., to get recommendations on injury care).

• Guided and non-guided remote physical therapy sessions.
• Therapy adherence monitoring (e.g., personal KPI targets for patients, dashboards with analyzed patient performance).
• Logging health parameters (pulse, blood pressure, etc.) and exercises for patients.
• VR-based telerehabilitation.

• Online appointments and regular patient examination (e.g., assessment of the mental state, coordination, sensory systems, reflexes).
• Patients’ treatment plan management.
• Scheduling therapy sessions (e.g., physical, speech, occupational therapy).
• Dashboards with patients’ health improvements based on appointments’ records.
• Self-help features for patients (e.g., guides, exercises).

• Virtual behavioral therapy sessions (one-on-one or group meetings).
• 24/7 patient-doctor chat.
• Peer support groups for patients (e.g., online chats, online meetings).
• Medication intake log and monitoring.
• Medication prescription renewal or refilling.

• Online appointments for children with chronic conditions or requiring primary care.
• Inpatient care teleconsultations between an on-site pediatrician and a remote pediatric specialist.
• Outpatient teleconsultations (for patients in childcare centers, preschools, schools, group homes, summer camps, juvenile detention centers).

• Mobile applications designed for specific chronic conditions (COPD, diabetes, cardiovascular diseases, etc.).
• Medication intake plans and notifications for a patient.
• Telemedicine appointments.
• Embedded patient motivation techniques (e.g., gamification, social media sharing).
• Patient-generated health data analytics and notifications on abnormal parameters.

• Collection and analysis of detailed information about patients’ vitals by the RPM system (for postoperative patients, patients with chronic diseases and health risks, etc.).
• RPM data upload to integrated healthcare IT systems (e.g., EHR, HIE).
• Doctor, patient, caregiver alerts in case of abnormal health parameters.

• Patient portals and applications (featuring appointments scheduling, prescription refill requests, etc.).
• Health education apps (with general information on wellness and nutrition, regular health checkups, chronic conditions prevention and treatment).
• Trackers of patient-generated health data for chronic disease management (e.g., asthma, Parkinson’s syndrome, diabetes).

• Diseases and symptoms management (e.g., asthma triggers monitoring and alerting).
• Disease-specific prevention programs (e.g., carbohydrates consumption monitoring for prediabetes).