Insurance Mobile and Web App Development

ScienceSoft starts the insurance app development journey with a thorough analysis of:

• The company’s business needs and app vision.
• The needs and expectations of the app’s target users (customers, agents, suppliers, etc.).
• Competitors’ offerings, their weaknesses and strengths.
• Global and region-specific compliance requirements for the application, e.g., AML/KYC requirements to prevent insurance fraud, PCI DSS for secure card payment processing, HIPAA to ensure security of customer health data, and more.

At this stage, ScienceSoft introduces a detailed list of functional and non-functional requirements for the insurance app and suggests the proper platform to base the app on (web, mobile, or both). It lays the foundation for:

• An optimal feature set for the application (including security and compliance features). We prioritize the features for implementation based on their potential to drive fast payback.
• Architecture design for the insurance application, its components and integration points.
• UX and UI design for the app’s end users and admins. We perform UX research, deliver prototypes, conduct usability testing, create a sleek visual style for the app, and provide UI mockups.
• A plan of app integrations with the required internal and third-party systems (e.g., underwriting software, a claim management system, payment gateways, etc.). If needed, we design custom integration solutions.

ScienceSoft composes the toolkit for insurance app development with the client’s priorities (minimized cost, prompt development, etc.) in mind. To streamline development and ensure the high quality of the application, we rely on trusted low-code platforms, frameworks, and prebuilt components (ready-made UI components, building blocks for the app logic, OOTB deployment scripts, etc.) where possible.

Accurate planning of app development can significantly shorten project timelines and prevent operational and financial risks. At ScienceSoft, this stage includes:

• Defining objectives, KPIs, and milestones for the project.
• Determining project deliverables, duration, and budget.
• Forming the project team and designing collaboration workflows.
• Outlining possible project risks, creating a risk mitigation strategy and plan.
• Estimating the expected TCO and ROI of the insurance application.

Building the insurance app with ScienceSoft typically covers the following stages:

• Establishing development and delivery automation environments (CI/CD, container orchestration, etc.).
• Creating the app’s server-side code, including API code.
• Developing role-specific user interfaces.
• Running quality assurance procedures in parallel with the development.

ScienceSoft establishes the integrations between the app and your business-critical systems. We also conduct integration testing to ensure smooth and secure data flow between the connected solutions.

At this stage, ScienceSoft configures the app’s infrastructure, backup and recovery procedures, establishes infrastructure security, and releases the app to the end users. We can also assist in creating a landing page for app promotion or uploading your insurance application to the required web or mobile app stores to streamline app release.

Insurance application development rarely stops upon the launch since the app requires ongoing functional extensions to address the users’ changing preferences and accommodate the insurer’s expanding service range.

ScienceSoft helps ensure seamless performance and high efficiency of your application in the long run by providing:

• Instant identification and fixing of operational issues.
• Monitoring app compliance with the required legal standards and performing compliance audits.
• Upgrading the app’s functional and non-functional capabilities when your business needs change.