SALESFORCE CONSULTING AND CUSTOMIZATION

Get expert advice on your Salesforce project

Pain-free, transparent implementation of Salesforce solutions, including Sales Cloud, Marketing Cloud and Einstein Analytics.

ScienceSoft delivers full-cycle Salesforce consulting services to help you embrace the world’s leading CRM platform in the entirety of its benefits for your business.

You are welcome to tap into 9+ years of CRM expertise of our Salesforce consultants. We have worked with a variety of industries, delivering precise solutions to grow sales and customer engagement in Banking, Healthcare, Oil and Gas, Manufacturing, Media, Public Sector and more. 

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WHAT WE BRING TO YOUR PROJECT

ScienceSoft’s team is qualified to deliver Salesforce flagship products, including:

  • Sales Cloud, a leading CRM application with all needed extensions (Salesforce CPQ, Pardot, Sales Analytics and more).
  • Marketing Cloud for world-class marketing automation.
  • Comprehensive Einstein Analytics to let you get more data-driven insights.

Salesforce flagship products

We not only implement Salesforce, but also solve your business challenges by drawing on our industry and platform expertise. ScienceSoft’s Salesforce consultants make the most out of the Cloud-based sales and marketing automation technology. As a result, you get a scalable, high-performing CRM solution designed with your daily tasks and strategic CRM in mind. 

Salesforce add-ons

An important part of any Salesforce deployment, add-ons extend the platform’s functionality and bring additional value to your marketing and sales activities. We can support you in choosing your own option out of third-party add-ons, including those available on AppExchange, and bring to life unique Salesforce components along with your needs.

Cost-effective Salesforce solutions

As your Salesforce consulting company, we will help you decide on the most suitable license option according to the scope and demands of your business. You will get the project price estimate immediately after we gather and analyze your requirements.

Challenges we solve

We have a number of successfully solved CRM challenges under our belt, such as:

  • Customer or partner data scattered across systems and departments.
  • Poor user adoption of the CRM system.
  • Inefficient sales processes, low sales productivity.
  • Low lead conversion rate.
  • Lack of personal touch in marketing activities.
  • Deficient alignment between sales, marketing and support teams.
  • Opaque sales team’s or partners’ performance.
  • Inconsistent customer service across regional departments.

CRM modules we excel at

To tackle these CRM challenges, our Salesforce consulting team helps to unlock the following capabilities of the Salesforce platform: 

Sales automation

Sales automation

Visual, easy-to-navigate pipeline management of leads, opportunities and customers.

Contact management

Contact management

Your single point of truth for customer data, including social.

Lead management

Lead management

Lead nurturing from the first email to the opportunity.

Opportunity management

Opportunity management

Visualized sales path, intelligent alerts, convenient activity management and team collaboration.

Sales forecasting

Sales forecasting

Data-driven, reliable forecasts and calculation of sales quotes.

Contract management

Contract management

Full visibility into contracts, management of approvals, renewals and deviations, contract workflows and task assignment.

Performance management

Performance management

Transparency of sales reps’ progress and closed deals for managers.

Marketing automation

Marketing automation

Extensive digital marketing capabilities to build personalized journeys for each customer.

Team collaboration

Team collaboration

Access to documents, expertise and discussions for the marketing and sales team members.

Partner management

Partner management

Complete view and management of channel partnerships.

Reporting

Reporting

On-demand analytics via simple, customizable dashboards.

Why choose Sciencesoft

We’ve been into CRM technologies since 2008, continuously investing in our dedicated CRM department. To build on our insights gained in the field, we launched our thought-leadership platform, actively participate in industry-leading events as well as contribute to partner media.

We have delivered numerous projects of different scale and complexity, such as:

  • Customer CRM for a retail bank with 7+ million clients.
  • Direct sales force CRM for a US market-leader in cancer diagnostics.
  • CRM for a national transport authority.
  • Subscriber CRM for an accounting SaaS company.

Multi-disciplinary approach

Our clients have a unique opportunity to benefit from the multi-disciplinary expertise we have generated within our centers of excellence for the past 28 years on the global IT market. Beyond CRM consulting and customization, we pursue innovation in mobile sales app development, collaboration solutions, customer and sales data analytics, as well as customer and partner portals. This helps us assure our teams’ knowledgeability and capacity to address challenges of various complexity.

Efficient COOPERATION

With in-depth awareness of the platform, we deliver well-grounded Salesforce CRM consulting services to our clients. Reach out to learn how you can benefit from this world’s leading CRM platform and get a free initial consultation on your request. 

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