CRM Implementation Services
CRM implementation services are aimed at providing businesses with platform-based or custom CRM solutions to optimize sales, marketing, and customer service processes.
With 14 years of experience in CRM services, ScienceSoft carries out CRM implementation to help companies reduce the costs of lead acquisition and conversion, as well as customer retention costs.
- 33 years in the IT business.
- 14 years in CRM consulting and implementation.
- Microsoft Gold Partner.
- Salesforce Consulting Partner.
- Experience in more than 30 industries: professional services, retail, healthcare, banking, manufacturing, telecoms, and more.
- Mature quality management system certified by ISO 9001 standard.
- Named among the Americas’ Fastest-Growing Companies 2022 by the Financial Times.
Benefits of CRM Implementation with ScienceSoft
Quick implementation
We can deliver the first CRM version in 1-2 months for you to start using CRM to solve your acute problems earlier. After that, we switch to the CRM evolution mode and continuously add more specific functionality to your CRM to make it meet the whole spectrum of your needs and give you advanced process automation capabilities.
Secured ROI
We deliver a business case prior to CRM implementation and calculate CRM ROI for your particular case. CRM ROI can reach $11 for every dollar spent.
Technologies We Use
Platforms
Custom development: back end
Custom development: front end
CRM Development for a Retail Bank with 7 Million Clients
ScienceSoft's team developed three modules for the Customer’s CRM system to enable customer base management, sales activities planning and employee performance analytics.
Dynamics CRM Implementation and Customization for a Multibusiness Company
The implemented CRM keeps the client data centralized, which allows for efficient cross-selling and improved service for repeat clients, and automates daily processes to enable high-quality client service.
Microsoft Dynamics CRM Customization for a Large Media Company
ScienceSoft automated loyalty program management for more than 5.5 million readers to increase customer engagement and satisfaction.
Development of a Custom CRM Application for NPO Member Performance Management
ScienceSoft’s team implemented a two-module CRM subsystem for member performance management that helped optimize data collecting and metrics calculating.
B2B CRM implementation
Get quality leads, streamline the sales process with multiple stakeholders and boost customer loyalty providing personalized customer service.
B2C CRM implementation
Gain better sales team productivity, make a lead conversion path shorter and enable prompt response to customers’ inquiries.
Ecommerce CRM implementation
Decrease cost per lead with email marketing automation, maintain a high customer retention rate and manage orders fast and efficiently.
Get CRM Advantages for Your Business
